Town and Country Toyota

Excellent experience today!!!!!!! Excellent service from a very knowledgeable person. No problems much better than my last experience at your service center. I had an appointment for m Excellent service from a very knowledgeable person. No problems much better than my last experience at your service center. I had an appointment for my 15.000 mi service drove from Lancaster tp Charlotte drove in was met by several reps they looked at tires and told me I needed no oil change or service. What a bunch of goo so! Much better today. More

Great Service!!!! This is my 3rd toyota & i have been coming to Towne & Country Toyota for 3 years now ,and i personally want to thank Gary Wilson for making me fall i This is my 3rd toyota & i have been coming to Towne & Country Toyota for 3 years now ,and i personally want to thank Gary Wilson for making me fall in love with my 2015 Avalon all over again. I had a rough week and Gary made my experience so much better. My passenger mirror was broken and i brought my car in to get it replace. I ordered the part with service and no one called to let me know it has arrive so i took it upon myself to go to the dealership. Gary was able to help me get my mirror fix, identify that my battery was not up to standards that i got replace from autozone under warranty, a nail in my tire that NTD fixed under there warranty. Gary was able to get me a fuel injector flush that made a big difference in the performance of the car for an amazing price. Thank you Gary!! More

Great experience in purchasing a vehicle We had an excellent sales person. He was very patient and answered all of our questions. He took a lot of time allowing us to look over and drive di We had an excellent sales person. He was very patient and answered all of our questions. He took a lot of time allowing us to look over and drive different vehicles until we found the one we liked More

Very professional services I leased a 2019 trd Tacoma from town n country and could not be more pleased. My normal dealer experience involves spending the entire day haggling ab I leased a 2019 trd Tacoma from town n country and could not be more pleased. My normal dealer experience involves spending the entire day haggling about price. Not here, the sales department and manager was straight forward and honest. Would definitely come back to this dealership. Michael More

Great service department The service department is great. Staff is friendly. It was very busy yet the staff was calm and efficient. Car was done on time. Thank you! The service department is great. Staff is friendly. It was very busy yet the staff was calm and efficient. Car was done on time. Thank you! More

Customer Service Greg Fennell was great. His service from the moment I came to your dealership till the day I took delivery of the car was excellent. He explained all Greg Fennell was great. His service from the moment I came to your dealership till the day I took delivery of the car was excellent. He explained all features of the car which was helpful. More

Robert is a great rep Excellent and knowledgeable rep. He is very welcoming with a smile on the face. Robert has always great and reassuring word for his customer. He dese Excellent and knowledgeable rep. He is very welcoming with a smile on the face. Robert has always great and reassuring word for his customer. He deserve every promotion in toyota. More

Awesome experience overall Buying/Leasing a vehicle at Town and Country Toyota has been a great experience. This is the second vehicle that I have acquired here and both times Buying/Leasing a vehicle at Town and Country Toyota has been a great experience. This is the second vehicle that I have acquired here and both times I felt like I received outstanding customer service. Greg and Zygmond were very knowledgeable and actually listened to what I needed. I felt like I was valued as a customer. More

100k mile service When I called to schedule the appointment, I was told that my car only needed an oil change. When I arrived, I discovered that I needed 100K mile ser When I called to schedule the appointment, I was told that my car only needed an oil change. When I arrived, I discovered that I needed 100K mile service that would take over 2 hours. The people answering calls for the service dept don't know what they are doing. The actual service department is excellent!! More

A very positive service visit I was pleased with every aspect of my service visit. Stewart was friendly, very helpful and answered all my questions. I would suggest that he introdu I was pleased with every aspect of my service visit. Stewart was friendly, very helpful and answered all my questions. I would suggest that he introduce himself when we first meet. Because of visual issues, I could not read his name tag. He did not ask for my car keys and I realized it when I was in the waiting room. When I went to give them to him in the service area, I realized how much everyone looked alike and I didn't know his name. The waiting area was clean with comfortable furniture. I appreciated the 'back room' where I could sit at a table to get some work done away from the television.The service was performed in a reasonable time frame. More