
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Wonderful customer service I was able to make an appointment on line the same day I wanted to take my car for service. I was greeted very nicely by a service assistant. He helpe I was able to make an appointment on line the same day I wanted to take my car for service. I was greeted very nicely by a service assistant. He helped me find the the gentleman I signed up to see on line. He was very knowledgeable and helpful with my questions about the service on my car. More
Good sales person Sales person was helpful. He showed me right vehicle with right color. He make sure vehicle was cleaned and also delelivered to my house. It was nice. Sales person was helpful. He showed me right vehicle with right color. He make sure vehicle was cleaned and also delelivered to my house. It was nice. More
Excellent group of people dedicated customer service. None can beat Town and Country Toyota. . The people who work are very conscientious and strive hard to achieve excellence. Strongly recommend this dea None can beat Town and Country Toyota. . The people who work are very conscientious and strive hard to achieve excellence. Strongly recommend this dealership for their honest work. More
Enjoyable experience. While car buying can be very stressful, my experience at Town and Country Toyota was very easy. I will definitely recommend this dealership to others While car buying can be very stressful, my experience at Town and Country Toyota was very easy. I will definitely recommend this dealership to others. More
Great service, room for improvement Came in for regular service and Apple car play upgrade. Was there early and pulled right in and had no wait. In the afternoon it was a bit more he Came in for regular service and Apple car play upgrade. Was there early and pulled right in and had no wait. In the afternoon it was a bit more hectic. The cashier was closed and I was instructed to go straight to the service advisor. I did not remember the name of advisor who helped me in the morning, since I was only there for a few minutes and every other time I’ve had my vehicle serviced I went to the cashier. I went into the service bay and had no idea where to go to or who to speak with. One advisor who was clearly busy with something else helped me to a desk for another employee to help find who my guy was. My suggestion is for the advisors to hand out a business card or something in the morning if we need to remember them. When there’s 20-30 people in the room running around it’s hard to single out a guy I only had a few words with. Another minor comment is that the seat cover (plastic wrap) and the floor paper cover that the service guys put in were not removed from my car. Seems like an easy thing for them to do, to avoid leaving a mess in my car. I’ll be back in 5,000 miles and I’ve come here a few times, this just wasn’t my best experience. More
2007 Seqouia Excellent service and advice. I’ve been coming to this Toyota service center since I bought my Sequoia and will not go any where else. Alex is very h Excellent service and advice. I’ve been coming to this Toyota service center since I bought my Sequoia and will not go any where else. Alex is very helpful More
Best Car Buying Experience I have ever Had. I have bought about 15 cars in my life between purchasing for myself or one of my 3 children. This was by far the easiest, shortest and best car buyin I have bought about 15 cars in my life between purchasing for myself or one of my 3 children. This was by far the easiest, shortest and best car buying experience I have ever had. More
Great Experience at Toyota The Salesperson was professional and courteous. Every question was answered satisfactorily with our travel needs carefully considered. We appreciated The Salesperson was professional and courteous. Every question was answered satisfactorily with our travel needs carefully considered. We appreciated the friendliness and would recommend this location without hesitation. More
Specilist went way beyond my expextations Have you changed your service policies? My socks were knocked off with the elegant service I received from the specialist that handled mt car service. Have you changed your service policies? My socks were knocked off with the elegant service I received from the specialist that handled mt car service. He told me his name but unfortunately I forgot. My service in years past have been so cumbersome full of lies and disrespect that it hurt. The only reason I returned were the Toyota parts and convenience of the dealership. I am glad things got turned around because I found a Toyota specialist in Indian Trail that was not as convenient to get to but was honest and swift in their service. More
Excellent shopping and buying experience I was very impressed and satisfied with the overall buying experience I recently had at Town and Country Toyota. The entire process and everyone I eng I was very impressed and satisfied with the overall buying experience I recently had at Town and Country Toyota. The entire process and everyone I engaged with were all very transparent about the process, price, financing, everything.. Very good buying experience and will recommend to others. More