
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Excellent service. Quick and speedy service! Excellent customer service! Knew exactly what was wrong with my Toyota Highlander! Replaced battery and gave it a run throug Quick and speedy service! Excellent customer service! Knew exactly what was wrong with my Toyota Highlander! Replaced battery and gave it a run through the wash! More
Very attentive sales personnel! I prefer purchasing my vehicles from Town and Country Toyota. Over the past 9 years, I have purchased 4 new Toyotas from the dealership. I have only I prefer purchasing my vehicles from Town and Country Toyota. Over the past 9 years, I have purchased 4 new Toyotas from the dealership. I have only used two salespeople, Curtis Wright and most recently Charles Padgett. Both are OUTSTANDING sales professionals. They are extremely attentive and strive to meet my requirements. They never use high-pressure sales tactics, are always upfront about everything regarding the sales process, and worry about ensuring that every detail is handled to my satisfaction. I cannot recommend either of them highly enough. More
Service Visit Have used for over 25 years. Always excellent service, communication and care. Would recommend service department. Have also purchased two Toyota's Have used for over 25 years. Always excellent service, communication and care. Would recommend service department. Have also purchased two Toyota's from dealer in the last 10 years. More
Excellent Service We brought our Highlander in for some body work and paint. Jerry was our point of contact and was exceptional throughout the process. The attention We brought our Highlander in for some body work and paint. Jerry was our point of contact and was exceptional throughout the process. The attention to detail, professionalism, and level of communication really impressed us. Thanks and keep up the good work! More
Car inspection My inspection was completed timely and the staff is very helpful. We discussed the service needs of my car and determined when servicing would be done My inspection was completed timely and the staff is very helpful. We discussed the service needs of my car and determined when servicing would be done in the future. Nothing was needed not and I did not feel pressured. More
Good experience compared to other dealers Good services for customers. Reply to question e-mails and showed all cars interested. This dealership doesn't hold customers. Just provide service Good services for customers. Reply to question e-mails and showed all cars interested. This dealership doesn't hold customers. Just provide service customers want. More
sales person My sales person was amazing. He was very helpful and understood my needs. Only one problem was only 1 key fob was working. Otherwise I enjoyed the My sales person was amazing. He was very helpful and understood my needs. Only one problem was only 1 key fob was working. Otherwise I enjoyed the experience. Jeff is awesome. More
Best Experience This dealership gave me a fair and honest price. I felt the entire staff was friendly and genuine. I'm glad that I shopped around and found this deale This dealership gave me a fair and honest price. I felt the entire staff was friendly and genuine. I'm glad that I shopped around and found this dealership. More
Convenient and Excellent Service Department I made an appointment online to have my car serviced; it was a 7AM Saturday morning appointment. I was really pleased that my car was ready by 8:30AM, I made an appointment online to have my car serviced; it was a 7AM Saturday morning appointment. I was really pleased that my car was ready by 8:30AM, which was a lot sooner than I had expected it to be ready. The check out process was convenient, and the service specialist was really pleasant and friendly. I was also pleasantly surprised that the exterior of my car was washed! More
Great experience I bought a second-hand Toyota from Town and Country Toyota. The experience was great overall. The salesperson, Ulysses, is a very nice guy to talk wi I bought a second-hand Toyota from Town and Country Toyota. The experience was great overall. The salesperson, Ulysses, is a very nice guy to talk with and ask questions. The vehicle was clean and tank fully fuelled when he delivered it to my apartment. The plate was mailed to my home on time. Will definitely recommend this dealership to my friends More