
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
Super Service - Gary Wilson Town & County has excellent serivce. The service depart runs like a well oile machine. The service rep was Gary Wilson, He greeted me with a smile Town & County has excellent serivce. The service depart runs like a well oile machine. The service rep was Gary Wilson, He greeted me with a smile and was so pleasant to deal with. He was kind and caring and he did an excellent job delivering the car on time as promised. Thank you Gary More
Review I actually would give the dealership a 4.9 star rating. My salesperson (Stephen) was knowledgable and helpful. He was not pushy which I greatly appr I actually would give the dealership a 4.9 star rating. My salesperson (Stephen) was knowledgable and helpful. He was not pushy which I greatly appreciated. The reason for my rating is that when I came to pick up the car, it was not properly detailed. There were greasy finger prints on the steering wheel and inside on the driver door. There were streak marks on the windshield and several of the side windows to the point that I could not see well to drive. My salesperson did take care of these things as soon as I pointed them out. More
Super Service! Town and Country has quality service, conscientious staff, complete explanations, no pressure, fair pricing, and efficiency. Stewart, at the service Town and Country has quality service, conscientious staff, complete explanations, no pressure, fair pricing, and efficiency. Stewart, at the service center, was extremely knowledgeable, helpful, and honest. I highly recommend Town and Country Toyota. More
I was impressed I've always disliked dealership service visits until this visit. They were warm and thorough and not sales pushy. Another dealer on my last new ca I've always disliked dealership service visits until this visit. They were warm and thorough and not sales pushy. Another dealer on my last new car tried to convince me I needed and alignment at 20k miles. Being a single woman they thought I was clueless and would fall for it. When I traded it at 55k miles it still didn't need an alignment. However I almost didn't show for my service visit at Town and Country. The reason was the person scheduling the appointment was not pleasant to deal with. I was dreading the appointment after the phone experience but was pleasantly surprised and very happy when I arrived. This is truly the first time I've ever had something good to say about a dealership service department!!!! I'll be back and my next Toyota may be bought there as well. More
Great Customer Service The customer service from start to finish was excellent. I dealt with the same person for the sale the financing in the closing of the deal and didn’t The customer service from start to finish was excellent. I dealt with the same person for the sale the financing in the closing of the deal and didn’t have to interact with anyone else. It was a very personable experience. More
Amazing Service I give Town and Country 5 stars because of their no-hassle excellent service. The discounts were great, and the salesman was courteous and profession I give Town and Country 5 stars because of their no-hassle excellent service. The discounts were great, and the salesman was courteous and professional. More
Fantastic buying experience My wife and I had an excellent buying experience. Koob was knowledgeable and took the time to answer all our questions. Alex managed the transaction f My wife and I had an excellent buying experience. Koob was knowledgeable and took the time to answer all our questions. Alex managed the transaction flawlessly. Could not have had a better experience. Will definitely buy from here again. More
Great lease experience! I leased a Tundra from Town and Country and could not have asked for a better experience. I definitely recommend shopping for your next purchase or l I leased a Tundra from Town and Country and could not have asked for a better experience. I definitely recommend shopping for your next purchase or lease from the folks at this dealership. I decided to do business with them from 250 miles away. More
2019 Tacoma Angel met us in the new car lot and reviewed the available models and selected one. Went for a test drive and then he walked us thru the entire approv Angel met us in the new car lot and reviewed the available models and selected one. Went for a test drive and then he walked us thru the entire approval process. The only hangup was me and my credit freeze, which I unfroze and they redid the credit report. Also, no issue using my debit card for the down payment along with my car trade-in. More
Purchase of 2019 Toyota Highlander I gave Ricardo Martinez an excellent rating because he provided exceptional customer service. He walked me through every step and it was a seamless pr I gave Ricardo Martinez an excellent rating because he provided exceptional customer service. He walked me through every step and it was a seamless process. He bent over backwards to accommodate our every need. I would recommend this dealership and Ricardo to anyone who may be looking for a vehicle. More