Town and Country Toyota
Charlotte, NC
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1,113 Reviews of Town and Country Toyota
first time going to a Dealership that offered a great experience, fast and easy. Sales representative and managers were awesome. thanks again! experience, fast and easy. Sales representative and managers were awesome. thanks again! More
I had a good buying experience but was told I would be receiving a second key via mail and have yet to recieve it after 3 follow up attempts. The last call I made, I was told by the Sales Manager that the receiving a second key via mail and have yet to recieve it after 3 follow up attempts. The last call I made, I was told by the Sales Manager that the Sales person who told me that is no longer with them. He said that his Key person wasn't available and he couldn't promise me a second key. I asked him how I could go about receiving one and after thinking for a second He said I wouldn't have to worry about it, he'd take care of it. I have yet to recieve the second key and it's been over 6 weeks since I purchased the car. I've purchased a vehicle here before and recieved excellent service during that process and all service visits. I've also referred family members who have purchased from them also. However, due to my recent experience, I'm not aire I'd refer anyone to them again unless the commitment about the second key is kept as i was promised this multiple times but haven't recieved it yet. More
While the people were respectful on the surface, the dealership is trying to sell cars above MSRP. Best in class dealerships weren’t even doing that during the supply chain woes of 2022. Dealers look dealership is trying to sell cars above MSRP. Best in class dealerships weren’t even doing that during the supply chain woes of 2022. Dealers look to offset low new car margins with all sorts of confusing add-ons and “requirements” to enhance their bottom line. But this place seemed high compared to other dealers have shopped. If not for the absolute need for a vehicle would have walked out the door. More
I bought a Toyota Rav 4xl from Town and Country Toyota. I never dreamed that it could be true, but with the help of Mr. Aysar Abdurrahman the process went fast and smooth. I highly recommend his service fo I never dreamed that it could be true, but with the help of Mr. Aysar Abdurrahman the process went fast and smooth. I highly recommend his service for him being listening, patience and gives good advice. Thank you and looking forward to continue being your customer. More
Town and Country is the best, most professional and accommodating Toyota dealership in the Charlotte area. They had the vehicle I wanted on the lot and worked with me on price without the typical pushy accommodating Toyota dealership in the Charlotte area. They had the vehicle I wanted on the lot and worked with me on price without the typical pushy salesman approach. More