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Town and Country Toyota

Charlotte, NC

4.6
1,137 Reviews

9101 South Blvd

Charlotte, NC

28273

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1,137 Reviews of Town and Country Toyota

September 01, 2020

Our experience was a little wishy washy, it started out great, Deforrest was nice and helpful, they gave us an amazing trade in value on our vehicle and a fair price on the vehicle we were trading for; how More

by Mikewrightseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deforrest
Sep 04, 2020 -

Town and Country Toyota responded

Hello Mikewrightseph, we appreciate you taking the time to leave us this feedback, and thank you for bringing this experience to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We do hope you enjoy your new car. Have a great day!

August 20, 2020

It was a total displeasure dealing with the rude, untrained, sarcastic manager Eddy. He was very argumentative. It's very apparent that Eddy feels that he must have the last word. When I asked who More

by SONJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddy, Service Manager
Aug 26, 2020 -

Town and Country Toyota responded

Hi Sonja, thank you for bringing this to our attention. Please reach out to us at (704) 557-0586 when you can so we can address this situation directly. Thank you and have a great day.

March 16, 2020

Best car leasing experience. I leased a 2017 Tacoma back in 2018 and the dealership gave me such an affordable price. I will be coming back when my lease expires. More

by BaNW49
Recommend Dealer
Yes
Employees Worked With
Koob was the best!
Mar 18, 2020 -

Town and Country Toyota responded

Hi Banw49, thank you for taking the time to leave a review for us at Town and Country Toyota. We're happy we could meet your expectations! We hope you enjoy your Tacoma! We hope to see you soon!

March 03, 2020

Warranty oil and tire rotation I had a appointment with the service dept this morning for my 30,000 oil change and tire rotation. When I arrived the service tech told me my warranty More

by Matthew
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know his name. He pissed me off immediately!
Mar 05, 2020 -

Town and Country Toyota responded

Hi Matthew, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (704) 557-0586 so we can work towards a resolution. We look forward to hearing from you.

March 02, 2020

I feel swindled and cheated Hi, I feel swindled and cheated by the sellers of town and country Toyota. Based on lies and false services offered, they convinced me to buy a car la More

by jdam_acosta
Recommend Dealer
No
Employees Worked With
Kim, Jose's Manager
Mar 05, 2020 -

Town and Country Toyota responded

Hi there, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (704) 557-0586 so we can assist you further.

February 28, 2020

Sales and Service Best in Class Buying the car was one of the easiest, fastest and best experiences I have had in 20 years. Because of the excellent buying experience I thought I wo More

by JTL TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 28, 2020 -

Town and Country Toyota responded

Jtl Tc, thank you for your kind review; we are happy to pass along your comments to the team here at Town and Country Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2020

Great service and great sales team.I bought my first Great service and great sales team. I bought my first vehicle in twenty five years from them in October (a 2011 Toyota Tundra). I really enjoy drivin More

by Mical
Recommend Dealer
Yes
Employees Worked With
I'm sorry. I can't remember.
Feb 27, 2020 -

Town and Country Toyota responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

February 03, 2020

Sales Wonderful experience in buying and car. Adam Jones was awesome. Very patient in explaining all the features in the Camry and it has a lot of them. He More

by Judiwish camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Jones
Feb 25, 2020 -

Town and Country Toyota responded

Hi Judiwish Camry, thank you so much for your positive comments about Town and Country Toyota! We hope to be of service to you again in the future. Best wishes, Town and Country Toyota

January 03, 2020

Shopped many dealers and cars ... Rodney was THE best I have bought many new and used cars in my lifetime. This was my 4th brand new one. With the other three, I knew exactly what I was looking for. Th More

by jjdjrsf49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Alexander
Feb 25, 2020 -

Town and Country Toyota responded

Jjdjrsf49, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 11, 2019

Koob made everything so quick and easy. He explained every detail. Looking forward to working with him again in the near future. Thanks for everything! More

by Scorpio.diamond
Recommend Dealer
Yes
Employees Worked With
Koob Vahj
Feb 25, 2020 -

Town and Country Toyota responded

Hi Scorpio.diamond! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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