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Town and Country Toyota

Charlotte, NC

4.6
1,132 Reviews

9101 South Blvd

Charlotte, NC

28273

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1,132 Reviews of Town and Country Toyota

August 30, 2023

This is a follow-up to my March 15 2023 review. The dealership said I needed a new water pump. Over six months later and thousands of miles my water pump is still perfect. Dealership looked at it s More

by Alan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric P
Sep 03, 2023 -

Town and Country Toyota responded

Alan, thank you for reaching out to us again regarding your visit back in March. Our Toyota certified technicians recommend everything a vehicle needs; that does not mean a recommended part will not continue to perform for a short period of time, it means they spotted future failure and pending issues. We will use this feedback to improve our processes to make sure we do better in the future. Thank you, Dewayne Fairchild, General Manager.

Sep 03, 2023 -

Alan responded

No failures have occurred.

August 28, 2023

Great staff, super friendly and knowledgeable and gave me no xx. Absolutely recommend you to buy a car with them if your in the market! More

by raymondjoubert2334@ Gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Joubert
Sep 24, 2023 -

Town and Country Toyota responded

Raymond, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 27, 2023

We were very satisfied with the experience at TCT (Town and Country Toyota) The entire staff was excellent - very professional and pleasant - the entire process went very smoothly. It was our second time More

by MRCOL2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Dancy
Sep 01, 2023 -

Town and Country Toyota responded

Thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 01, 2023

That was a very good experience at the Town and Country Toyota in South Boulevard Charlotte NC, they are the best team ever helping me, thanks again for the great service More

by lbhypes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Villeda, Zigmond Osby
Aug 04, 2023 -

Town and Country Toyota responded

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

July 16, 2023

I recently had the unfortunate experience of dealing with Town and Country Toyota in Charlotte, and I must say, Their customer service was shockingly poor, and their technicians were equally incompetent. O More

by noxqc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
Jul 19, 2023 -

Town and Country Toyota responded

Thank you for reaching out to us. Unfortunately, we have no record of your visit in our system. We strive for 100% satisfaction, and we regret to find out that this was not the case. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 557-0586. We look forward to hearing from you.

July 13, 2023

A great experience with Toyota. The purchase process was really smooth. No pit falls, everything was as expected. More

by kvant.cv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zigmond
Jul 19, 2023 -

Town and Country Toyota responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2023

I am impressed and pleased with their teamwork to meet my needs and expectations. It made me feel like an important customer overall! More

by classicbuick55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis
Jul 09, 2023 -

Town and Country Toyota responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2023

Im very satisfied with my car and service from Toyota people I recommend good service More

by Catalina Salazar
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amilcar and Ricardo
Jun 29, 2023 -

Town and Country Toyota responded

Hi Catalina! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2023

Everyone i interacted with was professional and pleasant. They made this car buying experience easy and straightforward! More

by Hokiegal84
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricardo, Jose, Alex
Jun 21, 2023 -

Town and Country Toyota responded

We're happy you found our staff to be so supportive during your experience here at Town and Country Toyota. We hope you have a great day!

June 15, 2023

Will be back to see Ziggy and Sian again. This was the best car buying experience. More

by cloydbR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziggy Sian
Jun 19, 2023 -

Town and Country Toyota responded

We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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