Town and Country Toyota

From the very first phone call, every person I met was cheerful and courteous. The process was made easy by their kindness and efficiency. And I love my new car! cheerful and courteous. The process was made easy by their kindness and efficiency. And I love my new car! More

I purchased my Tacoma out of state. T&C made the process easy and kept me informed on progress T&C made the process easy and kept me informed on progress More

Everyone was very friendly and easy to take to. Would definitely recommend to others. Love my new truck. Would definitely recommend to others. Love my new truck. More

This dealership is now my new favorite! After my car getting totaled, I decided i was done with Chevrolet and wanted to try something new. Went straight to Toyota and was greeted with nothi After my car getting totaled, I decided i was done with Chevrolet and wanted to try something new. Went straight to Toyota and was greeted with nothing bit amazingness from the start! After telling them my previous car got totaled and only had a week left in my rental they went above and beyond to make sure i got into a vehicle that night while trying to stay in my budget! Payments are a littke higher than i wanted but they got me in a program where after a year i can refinance! After everything im so so happy i went to this dealership first! So so proud to be apart of the Toyota family now!! More

1st time customer with Town and Country Toyota. I had a great buying experience with them. My saleman was Ricardo and he was the best. The whole staff was wonderful to work with and they will have I had a great buying experience with them. My saleman was Ricardo and he was the best. The whole staff was wonderful to work with and they will have a customer for life and I will recommend them to friends and family. Thank you for making my truck buying stress free. More

Highly advise AGAINST using Town & Country Toyota on South Blvd for vehicle service! My husband and I have taken our Toyotas to T&C for years for maintenance. We've typically had a mediocre experience, South Blvd for vehicle service! My husband and I have taken our Toyotas to T&C for years for maintenance. We've typically had a mediocre experience, but we trust Toyota to do good work, and it's convenient to our home. However, I will never be back - neither for maintenance nor to purchase a new vehicle (which I plan to buy 2 vehicles in the next few years to replace my two aging Toyotas). On my most recent visit in Oct 2023, I brought my 2011 Highlander in for a growling/propeller sound coming from the passenger side of the vehicle. I suspected a bad wheel bearing which had been validated by a tire shop in town. When I dropped off my vehicle, I informed Toyota that the tire shop diagnosed a bad wheel bearing, but I wasn't sure if it was the front or rear wheel. I was told the technician would validate the issue and then repair. I paid Toyota $1,200 to replace the front wheel bearing, and when I picked it up and drove home, the same noise was coming from the vehicle. I called and asked why I was still hearing the noise - did the technician drive the vehicle after performing the repair? At that time, my customer service rep Luis essentially cast the blame on me - stating that I brought it in and ask that they replace my front wheel bearing, and that I denied diagnostics. Not only was that not true (I told them I wasn't sure which wheel bearing was bad), but what an incredibly inappropriate customer service response. I asked Luis to speak with the technician so I could understand #1 how he confirmed that the front wheel bearing was actually bad and #2 whether he ever drove the vehicle to confirm the issue had been resolved. I was told the technician was busy but might be able to call me back. Never got the call back, so I filled out Toyota's guest survey. After that, I got a call back from Corey who offered to look at the vehicle again. When I brought it in for another look, I was informed that the rear wheel bearing was also bad and needed to be replaced, which would be another $1,200. When I asked whether the first technician actually confirmed my front bearing was bad before repairing it, I couldn't get a straight answer. He wasn't sure. And instead of taking ownership for their mistakes, Toyota asked me for another $1,200. Zero offer to complete the second repair at cost (since the first repair was potentially not needed). No offer to offset that cost in any way. Zero apology for the failure of my original customer service rep Luis to accurately communicate my issue at dropoff OR respond appropriately when I called. Zero apology regarding the lack of clarity about the first technician's diagnosis. Not only is Toyota charging astronomical prices for mediocre services (as I've come to expect), now they're absolutely ripping off their customers and destroying all trust and perceived integrity. Stay FAR away. (PS - Another shop in town repaired my bad rear bearing for half the price Toyota was going to charge me for the second bearing. And they informed me that the rear was so bad and dangerous that it was absolutely negligent for Toyota to let me drive my vehicle off the lot in it's current condition.) More

Town and Country was great to work with! Test drive late in an afternoon, pick up vehicle the next morning. Test drive late in an afternoon, pick up vehicle the next morning. More

Great experience at Town & Country Toyota. Salesman Jake Hindman was very knowledgeable, polite and helpful. Salesman Jake Hindman was very knowledgeable, polite and helpful. More

I've been dealing with this dealership since 2002 when I leased my first Camry. Since then I get a new lease and new car every 3 years. leased my first Camry. Since then I get a new lease and new car every 3 years. More

Very positive experience. All of questions and concerns were addressed. I would refer family and friends to this dealership. All of questions and concerns were addressed. I would refer family and friends to this dealership. More