Town and Country Toyota

Ray was very helpful with the finance portion of our car buying experience. Normally a customer never has the finance manager talk to them, but he sat down with us and explained all our options and we were buying experience. Normally a customer never has the finance manager talk to them, but he sat down with us and explained all our options and we were very happy when we drove off in our new car. More

I was satisfied with my interaction with co. rep, Ray Taft. Very professional. Aggressive, but polite. I appreciate that. Everytime I've had contact it's always been professional. Also, when I needed an Taft. Very professional. Aggressive, but polite. I appreciate that. Everytime I've had contact it's always been professional. Also, when I needed an answer to a question most of the time I got a prompt response. Last, I like the fact I can communicate via email & text msg. More

My experience with Ray has always been a pleasure. He is the type of person that the car business needs more of! Professional and to the point, without insulting your intelligence. There was no smoke, mirro the type of person that the car business needs more of! Professional and to the point, without insulting your intelligence. There was no smoke, mirrors,and invisble accessories to inflate the price of the vehicle either! The vehicle I looked at had accessories I could see feel and touch, and I appreciate the Quality of the products they use at Town and Country Toyota. During my visit, there were plenty of people that were walking around smiling and I didn't feel the intense pressure in the air by any of the managers. By the way, the doughnuts were good too! More

Town and Country Toyota is by far the best dealership in the Carolinas. My family and I have purchased all of our vehicles at this dealership and will continue to come back for future purchases as well as the Carolinas. My family and I have purchased all of our vehicles at this dealership and will continue to come back for future purchases as well as service for all of our vehicles. Ed Murray and Carlos Edes were both extremely helpful and very friendly. Customer service at Town and Country has always been beyond satisfactory and the overall experience has been great since the first time I've stepped on their property and only continues to improve. More

I worked with Ray Taft and two other Sales people, and had the best car buying experience ever. They were knowledgeable, helpful and sold me a 2011 Camry. I thougt the finance department was very thorou had the best car buying experience ever. They were knowledgeable, helpful and sold me a 2011 Camry. I thougt the finance department was very thorough as well. I have the maintenance policy and have used it for my first oil change and was very pleased in the way I was treated and how fast and efficient the service department was. I am recommending Town and Country Toyota to everyone, I wouldn't go to another dealer, In fact I live within 10 miles of another Toyota Dealer and would only go to Town and Country. Pam Dolphin More

Very pleasant car buying experience. I felt as though I was buying the car that I wanted, not the car that the dealership wanted me to purchase. I grew up in a small town atmosphere where people get to kn was buying the car that I wanted, not the car that the dealership wanted me to purchase. I grew up in a small town atmosphere where people get to know you & build a relationship with you, not treat you as a TRANSACTION. More

I have already recommended this dealer and my sister/nephew have bought a new vehicle from Town and Country within the last few months. My Tundra is exclusvely serviced by T and C. I continue t sister/nephew have bought a new vehicle from Town and Country within the last few months. My Tundra is exclusvely serviced by T and C. I continue this because of the superior service and follow up. I wish every car buying experience was like this because my history with other dealerships have been similar to root canal. More

I used to get my car serviced there and that was fine although their waiting room tends to be a bit on the dirty side. I went there one day to get my truck's oil changed and they said they were too busy although their waiting room tends to be a bit on the dirty side. I went there one day to get my truck's oil changed and they said they were too busy (it was early in the day) and couldn't take me. I told them I was there for the oil change, but really in the market to buy a new car and wanted to go to the showroom. They couldn't care less. I turned around and did go to the showroom, but what a bad experience. The salesman was inexperienced. I knew more about the car than he did. The Sales Manager was TERRIBLE. He was in a hurry and had terrible customer service manners. The car I wanted wasn't available locally and he did not do anything to work with me to get one from a different area. They were more interested in my used truck than selling me a car. I wouldn't buy a car from them for nothing and will no longer get my car serviced there. I went to Rock Hill and got the truck I wanted at a great price and with nothing but friendliness. What a waste of my time they were. More

I went with my daughter last saturday to look at purchasing a new or used vehicle. She communicated on friday by email throught the email locater and then had phone discussions with a person who sa purchasing a new or used vehicle. She communicated on friday by email throught the email locater and then had phone discussions with a person who said they had a particular model available (2010 Rav4) and gave the price but said it was flexible. When we arrived we were met by a sales person and told him we were there to look at the 2010 Rav4 we were told was available. He responde they haven't had a 2010 for several months. He did go inside and look it up and said none in the South East available. He said the people she emailed and talked with are off site and don't always have current data in their system. I told him we were extremely disappointed and sounded like the old bait and switch tactic. He said he remember that term as he was as old as I was. I said we were very disappointed - he responded he was sorry and returned to the show room. No attempt was made to see if we were intersted in another car. We immediately left and went to another dealership and bought a new car. More

Haley DeCamp is GREAT!!! She is THE REASON why I even considered your dealership. There are 2 -- 3 Toyota dealerships closer to my home than yours, but Haley's help, friendliness & information is WHY I considered your dealership. There are 2 -- 3 Toyota dealerships closer to my home than yours, but Haley's help, friendliness & information is WHY I came to your dealership. Angel & Sean made the buying process easy. They followed through on the pricing, options etc. which Haley provided before I arrived at the dealership. Angel gave me the card of an assistant service advisor to contact with any service related questions or concerns. In all honesty, I have contacted that service advisor via email, voicemail & phone. Each time I have had to followup myself to reach him. I have not been very successful in getting a response when sending emails or leaving voicemails. I left voicemails for 2 days in a row & then had to call back on the 3rd day, reached someone else who finally put me in touch with him. So far this has been the only negative experience with my buying and follow up experience. I have an appointment for what I think will be a very minor body hardware adjustment. I hope the service visit will be quicker than my attempts to reach my assigned assistant service advisor. More