Town and Country Toyota
Charlotte, NC
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1,116 Reviews of Town and Country Toyota
Everyone was very professional and helpful. The buying process was very easy for us at every step of the way. This was our first experience with Toyota and we are customers for life . We were explained process was very easy for us at every step of the way. This was our first experience with Toyota and we are customers for life . We were explained the workings of the vehicle to our satisfaction. Patience and knowledge was given to us every step of the way. It was the best car purchasing experience we have ever had More
Great customer service,great location and friendly staff. Jose Vasquez is very responsible and honest salesman. He explained to me everything that I need to know about the vehicle before I took it for a tes Jose Vasquez is very responsible and honest salesman. He explained to me everything that I need to know about the vehicle before I took it for a test drive. Toyota Prius are very hard to find these days at any Toyota dealership. I called few Toyota dealers who said to have them in stock but when I got there they couldn't even show me one!!! (obviously they lied just to get me there). At Town And Country Toyota they were at least honest enough to tell me the truth and called me as soon as they had a car for me to take for a test drive. Overall a great experience. More
Excellent service -- completed in a timely manner -- and friendly presence within the dealership. To date I have good expenience with this particular dealership and would be glad to recomment the dealership friendly presence within the dealership. To date I have good expenience with this particular dealership and would be glad to recomment the dealership to other that I know. May your service continue in this manner. More
Mr Alexander and Mr Thompson ware very courteous, friendly, knowledgeable and helpful. Both helped make the experience much easier than normal trips to visit a dealership and purchase a new vehicle. friendly, knowledgeable and helpful. Both helped make the experience much easier than normal trips to visit a dealership and purchase a new vehicle. We had not thought of a lease when started that day but soon learned it was a better deal for us, which showed that the staff wasn't just looking to make a sale that might not be in our best interest. We will recommend to anyone that they consider Town and Country when looking for a new car and specifically Mr Alexander and Mr Thompson. More
This was a great experience from start to finish. Phillip and I completed the deal over the phone. His knowledge of the truck and his phone skills were excellent. The truck took a couple of weeks to come i and I completed the deal over the phone. His knowledge of the truck and his phone skills were excellent. The truck took a couple of weeks to come in and he was on top of all the communications. I was really impressed with how often he gave me updates. Once the truck arrived he turned me over the Johnny Lee who finished the transaction and once again the communication was great. He really knows what he is talking about and made the transaction very pleasant. Overall this was a great experience!!!!! A+++++++++++++ More
Easiest purchase of a new car and got a good deal too! The personnel of the dealership were professional, easy to communicate with and very accommodating. Additionally, Jose was extremely patient in teac The personnel of the dealership were professional, easy to communicate with and very accommodating. Additionally, Jose was extremely patient in teaching me the details of operating the voice activated computer system. More
I recommend Town and Country Toyota to anyone who is in the market for an automobile. I have recently purchased my second car from this dealership and have been completely satisfied with the outstanding se the market for an automobile. I have recently purchased my second car from this dealership and have been completely satisfied with the outstanding service and experience provided each time. From the very beginning, Mr. Louis O'Pharrow treated me as though I was his one and only priority. He is extremely professional and kept me informed throughout the entire purchase process. Thank you Louis for all that you did to make my car buying experience so wonderful! No matter how far away you live from Charlotte, NC, come to Town and Country Toyota for your next car. Thanks Town and Country! More
I feel that I was given a very fair deal on a trade in and an excellent offer on a 2011 Corolla. I also highly recommend my dealer, Caarlo Bofill. He was very informative without being pushy and also kept and an excellent offer on a 2011 Corolla. I also highly recommend my dealer, Caarlo Bofill. He was very informative without being pushy and also kept me up-to-date on the process of my Corolla while it was being shipped. More
Caarlo did a wonderful job with sales, and also with explaining all the good qualities of the Prius. He thoroughly instructed us how to best operate the car and went over the many plusses of this auto explaining all the good qualities of the Prius. He thoroughly instructed us how to best operate the car and went over the many plusses of this auto. He was very courteous and friendly and helpful. He delivered superior service. Thank you for hiring people like him. More
The Salesman Louis Opharrow was excellent, he had the vehicle knowledge, he treated me with respect through the entire process. I currently own five vehicles and Louis made this purchase of the 2010 Toyo vehicle knowledge, he treated me with respect through the entire process. I currently own five vehicles and Louis made this purchase of the 2010 Toyota Camry XLE the most enjoyable car buying experience I have ever had I felt appreciated and that Louis wanted to earn my business. He never pressured me in any aspect of the sales experience. The vehicle was ready when it was promised, it had all the equipment that I had requested, it was just a wonderful car buying experience. My Take on this survey is this, it's NOT broke so don;t fix it. I gave this rating becasue Louis and this dealership deserve this rating. More