Town and Country Toyota
Charlotte, NC
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1,116 Reviews of Town and Country Toyota
Excellent dealership to purchase a vehicle from. The staff is very friendly and knowledgeable about their products. I highly recommend this dealership to anyone looking for a Toyota ! staff is very friendly and knowledgeable about their products. I highly recommend this dealership to anyone looking for a Toyota ! More
purchased a RAV4 using AutoTrader, flew my son to Charlotte to pick it up, only one key, no they want $350 for a key, i have never purchased a car and recieved one key, they accept no responsi Charlotte to pick it up, only one key, no they want $350 for a key, i have never purchased a car and recieved one key, they accept no responsibility to provide one even when i offered to pay cost- about $150 to buy one. now i have to go to another dealer to get a second smart key. I would never deal or recomend them to anyone. R.A Browne More
We absolutely LOVED our experience at Town and Country! Scott Reese was extremely knowledgable about the SUV we were interested in; he listened to what our needs and wants were; he answered all of our ques Scott Reese was extremely knowledgable about the SUV we were interested in; he listened to what our needs and wants were; he answered all of our questions; from the time we entered the dealership, (Scott Brennan greeted us very well and graciously turned us over to Scott Reese as Mr Brennan was new), from the test drives, to the actual purchase, everything went flawlessly! We felt well taken care of, never felt pressured, and felt that we got a great rate and value for our money!! Additionally, Scott Reese is "on the ball" too - He always got back with us quickly before, during, and after the sale. And, he not only met our high expectations, he significantly exceeded them. More
We saw several cars on their website that looked good and were in our price range. When we went to the dealership later that day, they had sold each of those vehicles (5) and had nothing similar within $5,0 were in our price range. When we went to the dealership later that day, they had sold each of those vehicles (5) and had nothing similar within $5,000. I pulled up their website on my phone to give the sales guy the stock numbers and show him that they are still listed on their website as being for sale. He shrugged and said they had already sold. I checked a week later, and those same cars are still on their website. Internet bait and switch? More
Fantastic experience, product (new loaded Venza) and deal! I have purchased over 15 cars in my lifetime and I can honestly say that this experience is by far the easiest and friendly automobile purchase deal! I have purchased over 15 cars in my lifetime and I can honestly say that this experience is by far the easiest and friendly automobile purchase I have every made! Scott Reese was our sales rep and he was extremely honest, friendly and knowledgeable. Town and Country Toyota is a class-act from the sales group, management and the finance crew. Everything was perfect. My wife and I are very picky and these guys met every expectation from start to finish. Compared to the competition (Scott Clark's Toyota) from whom I bought a Tacoma truck from earlier, the sales experience is night and day. Scott Clarks try to herd you through like cattle (I'm surprised they don't brand you!) and they tried to change the payment on me by $10 a month at the last minute and called me a liar. I won't have bought the truck after that, but it was the only truck in town with the interior color I wanted. However, I will NEVER buy another car for Scott Clark again!!! Stay clear of Scott Clark if you don't want to get ripped-off, lied to, and sit around for 8 hours waiting! Instead, go the Town and Country Toyota on South Blvd in Charlotte NC and get the right car at the right price and have a great time doing it! More
The team was GREAT; cordial, polite, friendly, and accomodating. Sean made magic happen with the deal. They provided me the best car buying experience that I have ever experienced. These guys were aw accomodating. Sean made magic happen with the deal. They provided me the best car buying experience that I have ever experienced. These guys were awesome. EXCELLENT customer service. I will definitely go back for another car to replace my 1998 Jeep Cherokee in the near future. More
Our experience at Town & Country Toyota (used) was Our experience at Town & Country Toyota (used) was phenomenal! After visiting 7 other car dealers, we were pleasently surprised by the no-pressu Our experience at Town & Country Toyota (used) was phenomenal! After visiting 7 other car dealers, we were pleasently surprised by the no-pressure opportunity to wander the lot and examine their large, diverse variety of used cars. Lynn Phifer greeted us as we parked but then let us look at our leisure, answering all questions we had when we needed him (and he knew the answers regarding the 4 models we had questions about without having to search). When we came back for a test drive & to sign paperwork holding the car, it was handled quickly and efficiently, very mindful of pressing obligations we had constraining our time. After having trouble with our initial financing, Brad in finance worked with us to get a great finance offer (even better than the one that fell through). Signing the purchase paperwork and driving off the lot was painless and quick as well. Both of us dread the whole car-buying process, from browsing to selection to financing to delivery. But Lynn & Brad at Town & Country made the whole process smooth and painless. We will defintely recommend them to anyone we know (and already have) and we will visit them again for our next car purchase. More
Phillip did a fantastic job with my lease. Needless to say, I will be back soon for my wife's car! I like to do business over the phone and don't like to Waist time sitting in a dealership all day. Phil say, I will be back soon for my wife's car! I like to do business over the phone and don't like to Waist time sitting in a dealership all day. Phil understood this and worked with me to get the deal I wanted More
It was a pleasure working with Caarlo Bofill. I bought a 2011 Toyota Camry and he was very helpful in showing me very patiently various features and options on the car. He and his sales manager offered me a 2011 Toyota Camry and he was very helpful in showing me very patiently various features and options on the car. He and his sales manager offered me a great deal on the car which i couldn't have not accepted. Like they say, they do not put any pressure on you in making your car buying decision. More
Stanley Mack my salesman was very professional thoughout my purchase of this truck. He was very knowlegeable on the Tundra and gave me good advice on different features of the truck. He was always advailab my purchase of this truck. He was very knowlegeable on the Tundra and gave me good advice on different features of the truck. He was always advailable when I called the dealership, or returned my calls in a resonable time period. I plan to recommend Mr. Mack to friends and business associates. The Sales Manager Phillip Stroup was also very professional, and did not pressure me in any way to get my business, which was a nice experience in buying my truck. I at first ordered a truck to get exactly the features I wanted, but with Toyota production problems, Mr. Stroup explained the lengthly order process and I decided to get a vehicle that was in stock. I was very pleased with the whole buying experience of my truck and would recommend Town and Country to anyone in buying a Toyota. More