
Town and Country Toyota
Charlotte, NC
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1,132 Reviews of Town and Country Toyota
I visisted this dealership on a recommendation from a friend. I was introduced to Jim Alexander. I bought my new car from Jim. He is very knowledgeable, friendly, courteous and very willing to help me fi friend. I was introduced to Jim Alexander. I bought my new car from Jim. He is very knowledgeable, friendly, courteous and very willing to help me find a car. Once i made my decision to purchase he helped me with the entire deal and took a lot of time to show me how my new car works. He was very helpful. He continues to be very helpful when i have questions. I recently had tire noise and he asked me to bring my car to the service area. I met with Sean, the service manager, who was very nice and helpful as well. Jim is an excellent sales person and follows up on each and every question or concern. JIm goes out of his way to ensure customer service while on the dealership lot and off the lot, well after the purchase. More
We were looking for a fully loaded 2012 Camry SE and was recommended to Koob at Town and Country Toyota because my brother bought a Tundra from there. We knew what we wanted and worked with Koob over the p recommended to Koob at Town and Country Toyota because my brother bought a Tundra from there. We knew what we wanted and worked with Koob over the phone and via emails. Buying a car sight unseen is a little scary and nerve wrecking but Koob make sure the paperwork and transaction went smoothly. He helped us with shipping and 2 weeks later, we got our beautiful 2012 Black on Black Camry SE shipped to our home in Minnesota. We highly recommend Town and Country Toyota and especially Koob. More
I visited your dealership without really planning to get a new car. I met with Jim Alexander, who took a great deal of time to show me the various vehicles you had available at the time. Jim was very know a new car. I met with Jim Alexander, who took a great deal of time to show me the various vehicles you had available at the time. Jim was very knowledgeable, taking time to answer all my questions. Needless to say he made me an offer I couldn't refuse. He took a great deal of time to make me familiar with the vehicle and all it's bells and whistles. And he walked my through every step of the purchase and I never felt pressured. I have been delighted with my 2009 Camry LE. If I have any question about the car's performance, I never hesitate to call Jim. He always takes the time to help me out. Frank Sollitto More
I bought a new truck from Jim several months back and was very satisfied with the service and attention he gave me. He was very helpful throughout the purchasing process and still to this day checks on my s very satisfied with the service and attention he gave me. He was very helpful throughout the purchasing process and still to this day checks on my satisfaction and even has helped me purchase additional accessories for my truck. Not only would I recommend this dealership and, in particular Jim Alexander, I do every time someone asks me where I got my truck and who sold it to me!!! More
I worked with Tyler and Alex while purchasing my Rav4. They both answered any questions I had and went well beyond making sure my car was the right one for me. This was the best experience I have had at They both answered any questions I had and went well beyond making sure my car was the right one for me. This was the best experience I have had at a any dealership. No pressure sales and very courteous. More
Ricardo was great to work with! He wasn't pushy and went above and beyond when answering any questions. I purchased a 2009 camry and found a few small issues after the purchase and Ricardo fixed those issue above and beyond when answering any questions. I purchased a 2009 camry and found a few small issues after the purchase and Ricardo fixed those issues promply with no questions asked. He was concerned about my satifaction with the whole car buying experience and I was very satisfied. More
Peter was friendly, worked within my budget and very knowledgeable. I had been looking for a while, and knew exactly what I wanted. He did not try to steer me in any other direction. I would certainly b knowledgeable. I had been looking for a while, and knew exactly what I wanted. He did not try to steer me in any other direction. I would certainly buy another car from him in the future. More
I went to this dealer on the recommendation of a friend.. Usually car shopping is a big hassle and very time consuming... At town and Country Toyota i did not find this to be so.. Instead it was a refreshing Usually car shopping is a big hassle and very time consuming... At town and Country Toyota i did not find this to be so.. Instead it was a refreshing change to be greeted promptly by a salesman named Jm Alexander,and told my experience would be different in that I was in charge, and he was there just to get me the information i needed to make the best decision for me and my family... Right away I felt no pressure and was allowed to roam a bit until I was ready to talk about my needs..., and ask questions that were important to me... Once inside I was introduced to a manager who reinforced that I was in charge and they were here to help me at my own pace... hummmm, now Is that unusual for a car dealer or what? After my questions were answered I was ready for a test drive in a car Jim picked out for me based on my needs... I was very satisfied with the drive,explaination of the features and controls of the car and we went to the service department even where I met an advisor who gave me a card and offered to scheduled my first appointment for me if I purchased the car ... Upon our return, we talked a bit more about their true pricing... I asked for a computer to use, and I did a quick look up of pricing from other area dealers, and found that I was getting a very fair price without all the hassle of the back and forth routine.. I agreed to the purchase price,and Jim quickly put al the paper work together after he brought out the Finance Manager David and introduced me... Over all I had a wonderful experience and was in and out in less than (2) hours from start to finish... It was certinaly a great surprise to be treated as well as I was compared to past experiences... I think the entire staff went the extra mile to make my experience stress free... I will recommend this dealer highly to all my family and friends who are looking for a car without all the hassle... Thanks Jim Alexander and to all the staff at Town and Country Toyota... You restored my faith in car dealers... Stephanie H. Proud owner of a new 2012 Toyota Camry SE.... More
Working with Ricardo has been a breeze, he is always helpful and willing to resolve any issue that comes across, giving always 100% and looking any way that he can satisfy the customer. I bought a toyo helpful and willing to resolve any issue that comes across, giving always 100% and looking any way that he can satisfy the customer. I bought a toyota Sienna 2012, with a Rav4 as a trade in, Ricardo was willing always to go the extra mile so that I was able to get the best deal out of my purchase, I had some minor cosmetic problems with the Van and he right away negotiated the solving of those issues. Excellent service and friendliness. More
Jose was great! The dealership did everything we asked! The whole thing was great! We went to find a car because of an accident totalling my 2012 Camry. We previously bought from another dealer but they The whole thing was great! We went to find a car because of an accident totalling my 2012 Camry. We previously bought from another dealer but they did not stand behind the Gap coverage they sold us. Town & Country gave us a better deal and even more! More