Town and Country Toyota

Peter was friendly, worked within my budget and very knowledgeable. I had been looking for a while, and knew exactly what I wanted. He did not try to steer me in any other direction. I would certainly b knowledgeable. I had been looking for a while, and knew exactly what I wanted. He did not try to steer me in any other direction. I would certainly buy another car from him in the future. More

I went to this dealer on the recommendation of a friend.. Usually car shopping is a big hassle and very time consuming... At town and Country Toyota i did not find this to be so.. Instead it was a refreshing Usually car shopping is a big hassle and very time consuming... At town and Country Toyota i did not find this to be so.. Instead it was a refreshing change to be greeted promptly by a salesman named Jm Alexander,and told my experience would be different in that I was in charge, and he was there just to get me the information i needed to make the best decision for me and my family... Right away I felt no pressure and was allowed to roam a bit until I was ready to talk about my needs..., and ask questions that were important to me... Once inside I was introduced to a manager who reinforced that I was in charge and they were here to help me at my own pace... hummmm, now Is that unusual for a car dealer or what? After my questions were answered I was ready for a test drive in a car Jim picked out for me based on my needs... I was very satisfied with the drive,explaination of the features and controls of the car and we went to the service department even where I met an advisor who gave me a card and offered to scheduled my first appointment for me if I purchased the car ... Upon our return, we talked a bit more about their true pricing... I asked for a computer to use, and I did a quick look up of pricing from other area dealers, and found that I was getting a very fair price without all the hassle of the back and forth routine.. I agreed to the purchase price,and Jim quickly put al the paper work together after he brought out the Finance Manager David and introduced me... Over all I had a wonderful experience and was in and out in less than (2) hours from start to finish... It was certinaly a great surprise to be treated as well as I was compared to past experiences... I think the entire staff went the extra mile to make my experience stress free... I will recommend this dealer highly to all my family and friends who are looking for a car without all the hassle... Thanks Jim Alexander and to all the staff at Town and Country Toyota... You restored my faith in car dealers... Stephanie H. Proud owner of a new 2012 Toyota Camry SE.... More

Working with Ricardo has been a breeze, he is always helpful and willing to resolve any issue that comes across, giving always 100% and looking any way that he can satisfy the customer. I bought a toyo helpful and willing to resolve any issue that comes across, giving always 100% and looking any way that he can satisfy the customer. I bought a toyota Sienna 2012, with a Rav4 as a trade in, Ricardo was willing always to go the extra mile so that I was able to get the best deal out of my purchase, I had some minor cosmetic problems with the Van and he right away negotiated the solving of those issues. Excellent service and friendliness. More

Jose was great! The dealership did everything we asked! The whole thing was great! We went to find a car because of an accident totalling my 2012 Camry. We previously bought from another dealer but they The whole thing was great! We went to find a car because of an accident totalling my 2012 Camry. We previously bought from another dealer but they did not stand behind the Gap coverage they sold us. Town & Country gave us a better deal and even more! More

I came last night looking for a car and the sales person with the finance manager were very friendly, professional, they unswered all the questions I had great service and price. I decided to purchase the v with the finance manager were very friendly, professional, they unswered all the questions I had great service and price. I decided to purchase the vehicle. More

Peter was extremely helpful and very professional. He listened to what i wanted and delivered. I never felt like he was trying to oversell and was knowledgeable and well versed with the line of vehicles listened to what i wanted and delivered. I never felt like he was trying to oversell and was knowledgeable and well versed with the line of vehicles i was looking at. I would suggest Peter and this dealership to anyone searching for a new or used vehicle. Great customer service and overall a positive experience! More

Excellent service, very knowledgable sales person who was not pushy, beautiful car (better than I had expected), car mechanically perfect so far, great experience at a great price, very happy with purchase not pushy, beautiful car (better than I had expected), car mechanically perfect so far, great experience at a great price, very happy with purchase More

My wife and I were in the market for a minivan (yikes). We really ha our sites set on the Honda Odyssey. We stopped at Town & Country Toyota on a whim to see what they had on their used lot. The entire sal We really ha our sites set on the Honda Odyssey. We stopped at Town & Country Toyota on a whim to see what they had on their used lot. The entire sales team was very friendly. No high pressure sales. They showed us the vehicle we liked, answered all our questions and gave us a great price. Peter Plunkett was our sales lead. He answered all our questions, was very knowledgeable about the vehicle and was a pleasure to deal with. There was a minor problem with the rear hatch which they had fixed at the Honda dealer. We will be back when we are in the market for a vehicle again. Great experience! More

Brian Barrett was very helpful and answered all of my questions without hesitation. I appreciated his honesty and friendliness. This was my third experience at Toyota Scion, and highly recommend this d questions without hesitation. I appreciated his honesty and friendliness. This was my third experience at Toyota Scion, and highly recommend this dealership to anyone looking for a positive experience. I have used other dealers in the past, but overall sales and service at scion on south blvd. Cannot be beat. I don't ever drive away feeling like I've paid too much or haven't been treated fair. Going in with research done knowing what I want, and getting Al the right answers reinforced what I already knew, that I was getting a great deal on a quality auto. Def. Recommend. Call Brian at 704 771 4275 More

Do not ever go to Town and Country Toyota, unless you enjoy unscrupulous, deceiving tactics to sell a vehicle. On Sunday, I was greeted cordially by my salesman, Jack Daly. He was very accommodating, f enjoy unscrupulous, deceiving tactics to sell a vehicle. On Sunday, I was greeted cordially by my salesman, Jack Daly. He was very accommodating, friendly, and very informative. The completion of the appraisal of my trade was fair, and the completion of the original buyer's order went well. Once I met with the finance employee named Ray Cockerham, things went downhill quickly. Jack had added the price of the 2 amenities that I approved, running boards and Resist All, into the base price of the vehicle. However, the list of amenities remained separately on the buyer's order. Ray added the amenities in a second time, plus he added an amenity that I never requested. I did not catch it at first, because I had no reason to believe anyone at this dealership would be dishonest. But, I felt that something wasn't quite right, and returned to the dealership on Monday. I met with the sales manager, Sean Williams. He assured me that everything was correct with my contract, and quickly dismissed me. I called back Monday evening to speak to my salesman, Jack. I left 2 voicemails, and finally reached him directly on Tuesday. I returned to the dealership again. This time, I met with Jack and another finance employee named David. We went over the contract, and discovered I was in the right. We nullified the original contract, and thankfully it had not been processed yet. I was then able to finance the vehicle with my credit union. When I returned with the payoff amount, I met with Ray again to complete a second retail purchase order. After Ray completed his shady paperwork, he informed me that I still owed him $30. Needless to say, my credit union did not make a mistake. I am writing this to warn others that you should double check each item on your retail agreement BEFORE you sign it. I certainly believe that it was purposeful to deceive me out of the amount of my trade so that they would make out like champs. Well, this girl beat them at their own game. More