Town and Country Toyota

Nightmare. This place is a joke, I found a used car on their website and called first thing the next morning and confirmed the car was available. The assured me it was and so I applied for financing and w their website and called first thing the next morning and confirmed the car was available. The assured me it was and so I applied for financing and was told I would be called back in less then an hour. 5 hours and many calls later I find out they sold the car I had committed to. It gets worse, they in so many words explain Internet sales are second priority to visitors to the lot. So I was s.o.l. I then ask for the GM of sales and he assured me they would "take care of me". He explained they had a great deal on a Camry that I should come see, we'll I drove all the way there and they said they were getting it cleaned up. Well 45 mins later they had no car at all and had been giving me the run around. The GM then refused to talk in person. This is the worst dealer experience of my life. They clearly do not value online sales or customers in general. Save yourself the trouble and avoid them. Go next door to hendrick, they are far superior in ever aspect. I did and got a better car at a better price. More

Town and Country Toyota turned out to be the best decision my husband and I made during our car buying experience. We researched for weeks ahead of time and the price on the 2012 used Hyundai Elantra decision my husband and I made during our car buying experience. We researched for weeks ahead of time and the price on the 2012 used Hyundai Elantra with only 10,000 miles was very competitive compared to the rest of the market in Charlotte, NC. We came a day before our scheduled test drive because the price on the car was so good we knew it wouldn't stay on the lot long, and the sales representatives were very accommodating of our early arrival. Our man Charlie Greer met with us immediately and he had the best sales personality for people like us: just stand back and let us do most of the talking. :) I never felt pushed by Charlie and he answered all of our questions. We liked Charlie and the financial manager Alex Villeda so much that we ended up staying in their offices and talking well after the deal was done (and we only left the dealership because it was closing time.) I conducted weeks of research to make this purchase and my only goal was to feel no buyer's remorse, and my husband and I are very pleased with the entire process. More

We just bought a new toyota Rav 4 and our experience was wonderful. Dustin Keough found just the car I wanted. He was very knowledgable and a joy to work with. I will dfinitely buy my next car from Dustin a wonderful. Dustin Keough found just the car I wanted. He was very knowledgable and a joy to work with. I will dfinitely buy my next car from Dustin and Town and Country Toyota. -Carol More

Bill Coles listens to what you want/desire/need in an automobile, and he knows his inventory. When I am looking for a new or used car, I will not "tip toe" around what is the bottom-line. Bill Coles prov automobile, and he knows his inventory. When I am looking for a new or used car, I will not "tip toe" around what is the bottom-line. Bill Coles provides straight forward information that is important to me. Bill Coles puts me in the driver's seat and removes all the pressures of buying cars. I bought two from him, and I am looking forward to the next purchase. In addition to sales, the service department is second to none. Bret Rise is the reason I will continue buying Toyotas. Bret Rise was responsible for linking me up with Bill Coles. Thank you! More

We ultimately chose to purchase our second Prius from Town and Country Toyota Scion based on the shopping experience with Jack Daly. He is a good listener, never felt our time being wasted or misguided. Town and Country Toyota Scion based on the shopping experience with Jack Daly. He is a good listener, never felt our time being wasted or misguided. Mr. Daly delivered fast, after our second visit we walked away as proud owners of a new Prius. Please note our initial intention was to purchase another Prius within a couple of months, not the next day. We are grateful for the services Mr. Daly has provided, during and after the purchase. Mr. Daly was easy to reach on several occasions, and went above and beyond to provide with the information we have requested(road assistance 800 nr.) Best Wishes, Eugen and Monica Zah More

My experience with this dealership was a positive one. I love my Corolla. Jack Daly was very helpful and knowledgeable. Overall, I'm very pleased. Sincerely, Mary McKinnon love my Corolla. Jack Daly was very helpful and knowledgeable. Overall, I'm very pleased. Sincerely, Mary McKinnon More

Very good service friendly and professional salesman (Koob)will recomend to all my friends . He did excelent job informing and explaining all my question about my purchase . Thank you (Koob)will recomend to all my friends . He did excelent job informing and explaining all my question about my purchase . Thank you More

You can tell when you have made a good purchase when you leave with a smile. Mr. Curtis Wright was not only a very personalable salesperson but his experience level shows. Sometimes buying a car can be very leave with a smile. Mr. Curtis Wright was not only a very personalable salesperson but his experience level shows. Sometimes buying a car can be very overwhelming to someone who does not know enough details, but Mr. Wright was patient with me throughout the entire sale process. He gave me comparibles between a new Toyota Camry to my existing car which were beneficial in my final decision to purchase a brand new car. I came to the dealership feeling stressed and I left the dealership feeling relieved as well as happy. I would highly recommend Toyota Scion and Curtis Wright to anyone in search of car solutions. Respectfully, Sherri Marshall Charlotte, NC More

Peter was very friendly and never pushed us to go for any car in particular. We never felt uncomfortable with him around and he even stayed late to complete our deal. It was a real pleasure doing business wi car in particular. We never felt uncomfortable with him around and he even stayed late to complete our deal. It was a real pleasure doing business with him. The only fly in the otherwise great ointment is that the dealership (not necessarily Peter) gave me a trade in value that was way way below the overall recommended value. I get that they are in business and hence, don't hold it against them, but it still detracts from an otherwise perfect process. All in all, 5 out of 5 for the salesperson, 3 out of 5 for the dealership. More

Went out of their way to make the sales experience as comfortable as possible. No pressure. Very accommodating and responsive. The wait time throughout the process was a bit drawn out, and given the simp comfortable as possible. No pressure. Very accommodating and responsive. The wait time throughout the process was a bit drawn out, and given the simplicity of our purchase; clear trade in and cash purchase, thought it would not take as long. Regardless, the Sales Team did an outstanding job. Steve Bell the sales manager, stayed on point throughout the transaction and ensured we were taken care of each and every time....driven by customer satisfaction. Sales team exceeded our expectations! Mike and Marty Shriver. More