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Town East Ford

Mesquite, TX

4.7
2,887 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,887 reviews

March 13, 2024

Over 2hr wait for oil change and tire rotation when quoted 1 - 1.5 hrs. Also my oil filter is leaking so unfortunately I will have to return due to workmanship. More

by chad.cornstubble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Town East Ford responded

Hi Chad, thank you for sharing your feedback with us. We apologize for the extended wait time and the issue with your oil filter. We take your concerns seriously and will address them with our team to ensure a better experience in the future. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford to discuss this further.

March 13, 2024

Not sure about this dealer Town East ford when I bought my F150 from there I was told and have the paperwork showing that my first two oil changes where included with my purchase, within two years of purch More

by mwashington4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Blumer
Mar 18, 2024 -

Town East Ford responded

Hi there, we're sorry to hear about your recent experience. We strive to uphold our promises and we apologize for any miscommunication that may have occurred. We would like to look into this matter further to ensure customer satisfaction. At your earliest convenience, please reach out to our Service Director, Mike Smith, at Msmith@towneastford to discuss this further.

March 13, 2024

Best experience and treatment I have ever had buying a car! Would recommend Town East Ford to all my friends! More

by catherinewylie1961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler in Seevice, Cedric Jones
Mar 19, 2024 -

Town East Ford responded

Thank you for your kind words! We look forward to your next visit!

March 12, 2024

He was the nicest car salesman I've ever worked with. Was not planning to buy that day but he made me feel comfortable and solid in my decision and made the process very comfortable. More

by Daniel.Dorminy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Powell
March 12, 2024

Staff was courteous and friendly Repair/service took longer than original time frame given Thank you More

by monreeves1
Recommend Dealer
Yes
March 12, 2024

Mr Robles was very professional and he always keeps me in the loop when it comes to servicing all my vehicles. Town East Ford service department will always be my go to dealership. More

by flutian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Robles
March 11, 2024

Tyler kept me up to date on the status. Was very helpful I'm very satisfied More

by EFAVELLA0720
Recommend Dealer
Yes
Employees Worked With
Tyler
March 11, 2024

Prompt, Friendly, and easy to work with. Would recommend town east to friends and family More

by jarrad.truog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Monks Jr
March 11, 2024

Very knowledgeable professional and help. Nice clean used inventory priced near market. Blake took care of us. More

by snyl13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
March 11, 2024

Dropped it off for service and was immediately greeted, final payment was as quoted Doug was professional and personable More

by Sdelfyette
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug
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