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Town East Ford
Mesquite, TX
2,843 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,843 reviews
June 14, 2009
Divulged 9.99 per cent finance rate only after I demanded it be disclosed and they declare there is a $500.00 rebate for using Ford Motor Credit and that would easily offset the difference of a 5.25 auto loa it be disclosed and they declare there is a $500.00 rebate for using Ford Motor Credit and that would easily offset the difference of a 5.25 auto loans which was available due to excellent credit rating, which of course goes to the dealer which is deducted from the total sales price which can not be proved or disproved as they refuse to divulge a total sale price declaring it depends on financing. Not having a calculator with me (will never happen again) and the rapid process I was taken through at time of signing and such. Was sold as truck that had been previously sold by another dealer and when the deal fell through was returned with 1500 miles on it. Declared the warranty would be extended to offset the mileage already on vehicle, which Ford has refused to do. I will never buy another Ford product due to a company the size of Ford Motor Company allowing a dealer to do business in this manner and not have any oversight of their operations declaring they just furnish vehicles, they don't control sales. Refuse to return to this dealer for warranty or routine service, will find another dealer. More
by IQLow
Employees Worked With
Brandon Nabors
March 31, 2009
Horrible experience. Found a car on the internet. Had an appt to see the car. The guy I had made the appt with wasn’t available. After deciding to buy the vehicle I could not get a price of the vehicle fr appt to see the car. The guy I had made the appt with wasn’t available. After deciding to buy the vehicle I could not get a price of the vehicle from the finance people. They kept quoting me a monthly payment but would not let me see the numbers. I was finally told I could have the price advertised on the internet BUT my finance rate would be 18%. I'm not stupid, I walked. Still, adding the price of the vehicle, 18% finance rate, plus tax, title, lic and an additional $1,000, I still couldn't come up with their payment. Shady all the way around. I definitely will not recommend to my friends and family. An $11,995 car was going to cost me $22,000 over the term. More
by MAP
Employees Worked With
Roger, Raymond
April 21, 2004
Walked in with inventory sheets on two vehicles to look at, knowing we would buy one of them. It was more than 4 hours, of mostly waiting, before we left. <br>The vehicle had a razor blade left on the floo at, knowing we would buy one of them. It was more than 4 hours, of mostly waiting, before we left. <br>The vehicle had a razor blade left on the floor, and a number of minor issues, that we were told we could come back to get fixed. It took weeks of trying to actually get them to take the vehicle. When my wife confronted the salesman about being put off, he actually told my wife he had said she could bring it in whenever was convenient because she was pregnant. More
by bhawthorne
Employees Worked With
Brandon
