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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,867 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,867 reviews

January 28, 2011

Everyone one at Town East Ford was very polite and listened to me on what I wanted to buy and handled everything with straight forward talk. They do a great job! Excellent service and very nice people More

by Yadira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
..
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January 26, 2011

This was my first car buying experience and it really taught me the value of knowing what not to do when you go into a dealership. Town East Ford is the kind of high pressure car selling you hear stories More

by anabolina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I didn't really pay attention to any names.
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January 17, 2011

I wish I had checked the dealers reputation and rating before going to dealership and saved my time. I had bad experience. I will not recommend this dealer. Lots of sales pressure and made up stories. Onl More

by sbj2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont remember
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January 06, 2011

Town east ford really saved the day. I had been looking for a car in my husbands favorite color and no other dealerhships had it in stock. I came into Town East and they called around and found the perfect More

by aldo1154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
...
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Jan 06, 2011 -

Town East Ford responded

thank you :)

January 06, 2011

Someone crashed into my car right down the road from Town East Ford. My AAA would only tow me so far so i stumbled into their shop, not by choice. But It was a very pleasant surprise. They did great work and More

by alec43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
...
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December 31, 2010

BEWARE: Sales department list vehicles at very attractive low price on autotrader, cars.com and their own website which they dont have in stock to bring you in and when you arrive they tell you it was just s More

by billjav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Chury
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Jan 04, 2011 -

Town East Ford responded

100% of the time the customer is always right but when a customer tries to talk down and yell and scream to anyone because they themselves made the mistake. I cannot go with along with it, You called about a car a day before you arrive at the dealership, NO call ahead so that we could have told you that has already been sold, you say it’s a 2 hour ride and really its 40 mins with traffic, i at first told you that I’m sorry it has happened but you just got louder and at one point i thought you were going to hit me. I did not like how your attitude was out of control,even co workers told me to dial 911 on the phone. I even offered you $100 dollars and some gas just to help out the situation and still be friends at the end of the day. but you told me to go F myself and your not a crack head looking for just one hundred dollars and you wanted $500 in cash or you would post stories all over about us, I told you that I’m sorry couldn’t do that and now you must leave or i will call the police to have you escorted from the dealership. we sell over 175 Pre-owned per month and cannot help that someone besides yourself saw our great prices and inventory and ran in and bought the car you wanted, If you would have came in the same day that you had called ,or called ahead you could be the owner of the car or we could have told you that is has been sold. or you can ask the 1,800 people that the internet department have sold cars to this year about how my department treats customers, I’m sure that you will find the department works way different then you’re saying and this is nothing but blackmail for someone to pay you $500 for you to not post stories, I wonder how many times you have done this in the past. If you would like to talk then please call me direct 214-295-9280 and we can make this end. Brian

December 14, 2010

This dealership is outstanding.I had such a pleasant experience. When I started looking for a car, I looked online. Town east ford had a great website that got me to their dealership. Once I walked into More

by hdjed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
...
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December 14, 2010

I was going to write you a letter any way about how pleased I am with my car. It looks almost new. it was polished and even the wheels looked new. The Dent Guy also was perfect. I received great servic More

by Latty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preddy
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November 29, 2010

Called to check on the availability of a car they had advertised on line. Gave the stock number etc. and Joel said they actually had two on the lot. Drove an hour to get there and was told when I got the More

by Yomps
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joel
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November 18, 2010

I got a new Ford F-150 on Monday and got a great deal on it. I can't complain about anything. They kept their word. Here is how to get a great deal. Go there with what it cost. It's that simple. I did More

by epstein32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Car Sales Guy Billy
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