Town East Ford

During my recent search for a dependable but "teen appealing" car for my daughter, I attempted to work with several dealerships by internet. I intended to search inventory, initiate contact and event appealing" car for my daughter, I attempted to work with several dealerships by internet. I intended to search inventory, initiate contact and eventually make an offer all via the net. I was disappointed by some dealerships whose inventory search required that you provide contact information which would start a endless chain of phone calls and attempts to get me on their lot which were two of the things I was hoping to avoid until I was actually ready to test drive and sign papers. Some dealerships clearly do not see the value of internet sales and couldn't even get their act together; they had trouble getting sales reps to return calls. The one dealership that connected quickly with me and showed commitment to finding me a vehicle that met all of my criterion (dependability, appeal, mileage, fuel efficiency, and price) was TOWN EAST FORD and more specifically salesman JASON VAN HESSEN. Jason worked feverishly searching their lot in the sizzling Texas temperatures over 100 degrees to find vehicle options for me. I never felt like I lost control of the purchase through what past sales reps have used: "pushy and sometimes demeaning) tactics. Once we found just the right car, JASON VAN HESSEN helped me make the purchase a very SPECIAL event for my daughter. Thanks Jason for all of your help. Joel More

I was a Die Hard Chevy person before coming here. Steve's patience, no pressure sales style is what made me believe in Ford. He answered all my questions, and went on several test drives to find the perfect patience, no pressure sales style is what made me believe in Ford. He answered all my questions, and went on several test drives to find the perfect match for me. I am a Proud owner of a new 2011 Ford Explorer. More

We came to this dealership in search of a used car. We came to this dealership in search of a used car. Overall impression was not positive. Service was slow and not very friendly. Salesman was very a We came to this dealership in search of a used car. Overall impression was not positive. Service was slow and not very friendly. Salesman was very aggressive and every time was asking us to put an initial on the paper that we would buy the car for the price he named. Then he would go away and come back 20 min later to tell that price is different now. It happened several times and we wasted 2 hours on that bargaining part. At the end he said "sorry, I will buy you a lunch or something. The price I was talking to you about was for a different car". That was strange, because before that he printed out carfax report for the car we wanted and it was discussed in all the details. Anyway, we left the place at 9:30 pm empty handed and disappointed. More

My experience was terrific. I went to the dealership to get a ford pickup truck and found that they had a huge selection. We started looking at the trucks on the lot and Ben walked up to help us. I told get a ford pickup truck and found that they had a huge selection. We started looking at the trucks on the lot and Ben walked up to help us. I told him I was just looking and he basically followed us around. When I finally found what I wanted, I asked if I could drive it and he got the keys. So then we started talking about the price. He had a pretty good price and finally we agreed to the price. I signed thepapers and wrote a check for the money down. Five years and it will be paid. I got a really good deal. More

I went to the dealership last Wednesday and it was really cold. I walked around looking at pickup trucks and spotted two that I liked. I wanted back to the showroom and walked in and met a sales manager. cold. I walked around looking at pickup trucks and spotted two that I liked. I wanted back to the showroom and walked in and met a sales manager. He offered me coffee as it was freezing out there and we sat down and talked about pricing and interest reates. I got a real good price on one of the pickup trucks and so I bought it. I am now the owner of a 2011 dark blue F-150. Great truck. Am Blessed More

I took my car in to get new tires and to check to see if the brakes were ok as they were making noise. I got a great price on the tires and they explained how the tires were rated. My brakes were looked a the brakes were ok as they were making noise. I got a great price on the tires and they explained how the tires were rated. My brakes were looked at and adjusted so that they do not make any noise. The whole time took less than one hour and I am very pleased. More

My wife and I went to Town East Ford because they have a large selection of used cars and we saw one online that we liked. I called the dealership to see if it was still there because it was a really good large selection of used cars and we saw one online that we liked. I called the dealership to see if it was still there because it was a really good price and it was possible that someone else could have bought it. They told us the car was there and it was. Matter of fact I got a little off their price and bought it. So I got a great deal. The salesman asked that I write here to say that we are happy and we are. I will come back to buy my next car at Town East Ford. More

Everyone one at Town East Ford was very polite and listened to me on what I wanted to buy and handled everything with straight forward talk. They do a great job! Excellent service and very nice people listened to me on what I wanted to buy and handled everything with straight forward talk. They do a great job! Excellent service and very nice people there. Thanks Town East Ford! You guys are great! More

This was my first car buying experience and it really taught me the value of knowing what not to do when you go into a dealership. Town East Ford is the kind of high pressure car selling you hear stories taught me the value of knowing what not to do when you go into a dealership. Town East Ford is the kind of high pressure car selling you hear stories about. I ended up being there for 5 hours. They will not let you leave until you buy something. If you do not buy from one salesman, they'll send in another until they get you. :-( If you are going with Ford, I would recommend the Five Star Ford in Plano. I looked at their cars first, and they weren't nearly as pushy as the Town East Ford salespeople. If you asked to leave, they actually gave you back your license without too much effort. Also don't be deceived by the prices on the website. Add at least $2000 to anything because of dealer add-ons that they apply to all vehicles. This includes tint and some sort of gps tracking system. I'd never go here again. More

I wish I had checked the dealers reputation and rating before going to dealership and saved my time. I had bad experience. I will not recommend this dealer. Lots of sales pressure and made up stories. Onl before going to dealership and saved my time. I had bad experience. I will not recommend this dealer. Lots of sales pressure and made up stories. Online prices listed by dealer are wrong to attract buyers. I reccommend buyers to not even try. I find this dealership a waste of time! More