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Town Center Nissan

Kennesaw, GA

4.5
496 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 496 reviews

March 27, 2026

The service department always does an amazing job. They’re friendly & efficient! Nice snacks and coffee selection. Shoutout to the cashier for helping me save money with my rewards! More

by shellz15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge and Bella
Mar 27, 2026 -

Town Center Nissan responded

Thank you so much for the kind words! We’re thrilled to hear that our service team continues to provide a friendly and efficient experience. It’s great to know you enjoyed the snacks and coffee while you were here, and we’ll be sure to pass along your shoutout to our cashier—she’ll love hearing that she helped you make the most of your rewards. We truly appreciate your support and look forward to seeing you again at Town Center Nissan!

March 27, 2026

Hard pressure to sale a car. I will not recommend buying a car from this dealership. More

by myersr2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andre Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan (Senior sales Consultant)
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Covert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Town Center Nissan responded

Thank you for sharing your feedback. We’re sorry to hear that your experience did not reflect the comfortable and transparent buying process we strive to provide at Town Center Nissan. Our goal is to ensure every customer feels informed and supported—not pressured—throughout their visit. We take your comments seriously and will use them to improve our approach. If you’re open to discussing your experience further, we would appreciate the opportunity to connect and make this right.

March 26, 2026

The team did well to help me find what i wanted. Would recommend. Excellent staff More

by FOXJEREMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Cavalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Town Center Nissan responded

We are happy our team helped you find what you wanted. Thank you for the review!

March 26, 2026

The customer service at Nissan Town-center is always a 10! Great team and quality service! More

by SARUSSELL2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2026 -

Town Center Nissan responded

Thank you for taking the time to leave us a review!

March 23, 2026

Informative professional. Excellent repairs and great update service. Lamar Wyche checked into my warranty coverage and was able to assist expeditiously More

by SSMITH.SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar wyche
Mar 23, 2026 -

Town Center Nissan responded

Thank you for your feedback. We are pleased to hear that you had a positive experience with our repair service and that Lamar Wyche provided you with excellent assistance. We appreciate your business.

March 23, 2026

Waited at least 1 hour past my appointment time for recall work. What is the purpose of having an appointment if you do not honor it. Will no be going back to this location. Also it was never explaine More

by Ksogge
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Town Center Nissan responded

We sincerely apologize for the experience you had at our dealership. Falling short of your expectations regarding your appointment time and our communication is not the standard of service we aim to provide. We would appreciate the opportunity to discuss this with you further and address your concerns about your vehicle's performance. Please contact our service manager at (770) 423-7470.

March 23, 2026

The oil change was quick. Town Center Nissan honored the coupon for oil change. Nothing earthshattering stood out. More

by FOHANENYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Town Center Nissan responded

Thank you for your review.

March 22, 2026

I went in to have some recall work completed. The only opportunity that I could see was that they should keep you updated periodically on what is being performed and an estimate of how much time More

by PHYNIX20032312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Town Center Nissan responded

Thank you for your feedback and for bringing your vehicle to us for recall service. We appreciate your suggestion about providing more frequent updates and estimated completion times. We'll share this with our team to improve our communication process.

March 20, 2026

Do you really want to know about my third consecutive purchase from this dealership on 2/28/26? Do some research. More

by ljstempler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Greiner, Sls - Good company asset.
March 20, 2026

Professional service and on time! You can find cheaper but not better and cheaper may result in costing more!!! More

by DANNY_SUMMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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