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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
773 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 773 reviews

September 19, 2026

When I bought the rogue I got road hazard warranty. So when I got a nail in my tire they checked to see if I had a warranty and covered it. More

by cdenny285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gorge
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Sep 21, 2026 -

Town Center Nissan responded

Thank you for the great review! We're glad our Town Center Nissan team took the time to check your coverage and confirm that your road hazard warranty applied to the tire repair. Making the service process easy and ensuring our customers receive the benefits they're entitled to is important to us. We appreciate your trust and look forward to taking care of you and your Rogue again!

September 18, 2026

I actually trust this dealership and have a good relationship with the service manager. The work has always been fairly priced, high quality and they get me in and out quickly More

by bkrickman1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're honored to hear that you've built such a strong relationship with our service team and, most importantly, that we've earned your trust. Providing high-quality work at a fair price while respecting your time is exactly what we strive for at Town Center Nissan. We truly appreciate your continued confidence in our team and look forward to taking care of you and your vehicle for many years to come!

September 18, 2026

They were AWSOME on helping me get into a vehicle . They weren’t push like some car dealerships are . More

by Bus Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aziz Aztot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan (Senior sales Consultant)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Faulk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Revay Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waddell White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Oyebade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that our Town Center Nissan team helped you find the right vehicle while keeping the experience comfortable and pressure-free. That's exactly the kind of car-buying experience we strive to provide. We truly appreciate your business and hope you enjoy your vehicle for many miles to come!

September 18, 2026

Once again I came in for a standard service and was given the "upsale" of necessary services. This time I did have the service done so I guess you could say your sales person /service tech did his job. Tha More

by samwinston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your feedback and for making the drive from Decatur to continue servicing your vehicle with Town Center Nissan. We truly appreciate the trust you've placed in us based on your previous experiences. We're glad the additional work was completed within a reasonable timeframe, but we understand your concern about feeling presented with additional services during what began as a standard maintenance visit. Our goal is to clearly explain recommendations so you can make an informed decision without feeling pressured. We also apologize that your vehicle was returned without being washed. After investing additional time and money in your service visit, we understand why that was disappointing. We appreciate you bringing this to our attention and will share your comments with our service team as we work to provide a more consistent experience on future visits.

September 17, 2026

Just a standard oil change. Even with the crowd I was in and out in less than an hour that included tire rotation More

by TOM.griswold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember my technician’s name
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Sep 21, 2026 -

Town Center Nissan responded

Thank you for the great review! We're glad to hear that even on a busy day, our Town Center Nissan service team was able to complete your oil change and tire rotation and have you back on the road in less than an hour. We truly appreciate your business and look forward to providing another quick and efficient experience on your next visit!

September 17, 2026

I was shopping for a car and had no idea what I wanted. Daniel suggested the Chrysler Pacifica and it's perfect. I couldn't be happier. Trent, the sales manager, went out of his way to make sure I was co More

by gmwirtz
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 21, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Daniel helped you find the perfect vehicle, especially when you weren't quite sure what you wanted when you arrived. It's great to know that you're loving your Chrysler Pacifica! We're also glad Trent went above and beyond to make sure you were completely happy with your purchase. We'll be sure to share your kind words with both of them. Thank you for choosing Town Center Nissan, and we wish you many happy miles in your Pacifica!

September 16, 2026

Awesome experience. Thank you. Great service. Good value. Delicious snacks and coffee in the waiting area. Fast service. I will be back for all my future automobile serv More

by stephanmsellers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Print
Sep 21, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you had an awesome experience at Town Center Nissan and appreciated the fast service, great value, and comfortable waiting area. We're also glad you enjoyed the snacks and coffee while you waited! Knowing that we've earned your trust for your future automotive service needs means a great deal to our team. We look forward to taking great care of you and your vehicle for many miles to come!

September 15, 2026

The service went well no complaints however I do have a concern, My first time coming in to this location to get service and I placed my Stanley Cup on the water fountain top and I noticed 30 mins after I More

by mgarland197835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 16, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your experience. We're glad to hear that your service visit itself went well, but we're very sorry about what happened with your Stanley cup afterward. We understand how disappointing it must have been to return only 30 minutes later and learn that the item had been placed in our lost-and-found area but could no longer be located. We appreciate Dominic taking the time to review the camera footage with you, but we recognize that this does not resolve the frustration of losing a new personal item while at our dealership. Your concerns regarding how items in the lost-and-found area are handled are important, and we will share your feedback with our Town Center Nissan management team for review. Thank you for bringing this situation to our attention.

September 15, 2026

We got new keys made. They made the metal key separate from the other part. They told us a lie that our car is too old to make 1 piece. Then they started saying how they h More

by flpeach1980
Recommend Dealer
No
Employees Worked With
I don't remember but I don't see him.
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Sep 16, 2026 -

Town Center Nissan responded

Thank you for sharing your feedback. We’re sorry to hear that your experience having replacement keys made left you frustrated and questioning the information you were given. We understand how disappointing it is when the finished product is not what you expected and the explanation provided does not leave you feeling confident in the service. Clear, accurate communication about what can be done, what additional work may be required, and what the agreed-upon price includes is extremely important. We appreciate you bringing your concerns to our attention and will share your comments with the Town Center Nissan team so the details of your visit can be reviewed.

September 15, 2026

Professional service experience completed in excellence! My car and myself were well taken care of from the time I entered until I departed! Thank you Lamar! More

by G50BLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Wyche 5 stars
Print
Sep 16, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Lamar provided such a professional and excellent service experience from the moment you arrived until you left. Knowing that both you and your vehicle were well taken care of is exactly what we strive for at Town Center Nissan. We'll be sure to share your kind words with Lamar. Thank you for trusting our team with your vehicle!

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