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Town Center Nissan

Kennesaw, GA

4.5
495 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 495 reviews

April 02, 2026

We drove up for regular maintenance. Lamar was very courteous. My car only required an oil change. We left it & ran errands for a couple hours then the car was done. Very efficient. Than More

by LINDALOU2443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
Apr 02, 2026 -

Town Center Nissan responded

We are happy to hear that Lamar was courteous and that your oil change went as planned.

April 01, 2026

Everything went well for the recall. It was replaced in a timely fashion. I only wished they would of cleaned the vehicle. More

by RICK.ROBBINS
Recommend Dealer
Yes
Employees Worked With
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Town Center Nissan responded

Hi Rick, Thank you for the review. We will talk to the service department about cleaning the vehicles after service.

April 01, 2026

I’ll never go back to this dealership again. Never. Not for service, not for a new vehicle, nothing!! I had purchased 3 for $99 oil change deal and had 1 remaining that was due to expire. I went More

by ANDREASOBHANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lamar
Apr 01, 2026 -

Town Center Nissan responded

Thank you for taking the time to share your experience. We’re very sorry to hear about the frustration and inconvenience you encountered during your recent visit. We understand how important clear and accurate timing is—especially when you're arranging rides and planning your day—and it’s disappointing to hear that the wait time communication caused confusion and added stress. That’s not the level of service we strive to provide, and we sincerely apologize for how this situation was handled. We also appreciate you recognizing the manager who took the time to listen to your concerns. Providing a respectful and attentive experience is important to us, and your feedback helps us identify where we need to improve. Your comments regarding your past experiences and interactions with our team, including Lamar, are being taken seriously and will be addressed internally. We never want any customer to feel discouraged or unwelcome when visiting our dealership. If you’re open to it, we would value the opportunity to speak with you directly and work toward making this right. Please reach out to us at your convenience so we can better understand what happened and see how we can improve your experience moving forward. Thank you again for your honest feedback.

April 01, 2026

Jorge kept me informed regarding very complicated repair. The loaner car was brand new. The car is now running like new. More

by a_holtzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alvarez
Apr 01, 2026 -

Town Center Nissan responded

We are so happy Jorge kept you informed during your complicated repair! We hope you are enjoying your "running like new" car!

April 01, 2026

Everyone was very helpful and knowledgeable. Wait time was a little long but otherwise very good. More

by KKEHELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Town Center Nissan responded

We are happy to hear that all went well. Thank you for the review!

March 31, 2026

Took my car a 2024 Nissan pathfinder in for service and though they have some new advisors got the same great service More

by HINDSWAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2026

Everything went well. Jorge was very knowledgeable and had great customer service skills. The lady hat helped with the rental car was awesome also More

by ggfaulks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 30, 2026 -

Town Center Nissan responded

We are so happy that you had a great experience with us! Thank you for leaving us a review!

March 30, 2026

The service was completed in a timely manner. The waiting room is great, with snacks, drinks and multiple tv's. The service technician was knowledgeable and friendly. My car was run through the c More

by CR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Alderman
Mar 30, 2026 -

Town Center Nissan responded

We love that your service went well, and our waiting area had snacks. We think a clean car and snacks are very important!

March 30, 2026

Excellent service by the Nissan Service Dept today for my oil change! Would highly recommend! Loved the personalized service. They even washed my car because it was totally green from the pollen. More

by cheriekmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Town Center Nissan responded

We are so happy you were pleased with your service today!

March 27, 2026

The service department always does an amazing job. They’re friendly & efficient! Nice snacks and coffee selection. Shoutout to the cashier for helping me save money with my rewards! More

by shellz15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge and Bella
Mar 27, 2026 -

Town Center Nissan responded

Thank you so much for the kind words! We’re thrilled to hear that our service team continues to provide a friendly and efficient experience. It’s great to know you enjoyed the snacks and coffee while you were here, and we’ll be sure to pass along your shoutout to our cashier—she’ll love hearing that she helped you make the most of your rewards. We truly appreciate your support and look forward to seeing you again at Town Center Nissan!