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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
589 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 589 reviews

June 08, 2026

Ken was professional, courteous, he underpromised and over delivered. excellent customer service. I will not hesitate to contact the service department if I need to in the future. Thank you More

by donairene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're delighted to hear that Ken provided such professional and courteous service. "Underpromising and overdelivering" is one of the best compliments a service advisor can receive, and we're glad Ken exceeded your expectations. We truly appreciate your confidence in our service department and are grateful for the opportunity to assist you. Thank you for choosing Town Center Nissan, and we look forward to being here whenever you need us in the future!

June 08, 2026

I was upset that service writer Mike had retired, but found Jorge very nice and knowledgeable. More

by spitzdogsrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Jun 10, 2026 -

Town Center Nissan responded

Thank you for your review! We certainly understand missing familiar faces, and we're grateful for the years of trust you placed in Mike. While we're sorry to see him retire, we're thrilled to hear that Jorge made a positive impression with his friendly demeanor and knowledge. We're fortunate to have him on our team, and we'll be sure to share your kind words with him. Thank you for choosing Town Center Nissan, and we look forward to serving you for many years to come!

June 05, 2026

Ken was awesome and you can tell that he loves what he is doing, he cares about his customers. More

by KSMINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Town Center Nissan responded

Thank you for the wonderful review! We're thrilled to hear that Ken provided such an outstanding experience. His passion for helping customers and genuine care for the people he serves are qualities that make him a valued member of our team. We'll be sure to share your kind words with him. Thank you for choosing Town Center Nissan, and we look forward to assisting you again in the future!

June 04, 2026

They've always treated me good as customer, but it's hard sometimes getting ahold of someone pertaining to certain issues More

by BUBBYC270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Aztot
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Town Center Nissan responded

Thank you for your continued loyalty and for taking the time to share your feedback. We're glad to hear that you've consistently been treated well as a customer and that you've had positive experiences with our team. At the same time, we understand how frustrating it can be when you're unable to reach the right person regarding specific concerns. We appreciate you bringing this to our attention, and we'll share your feedback with our team as we work to improve communication and responsiveness. Thank you for choosing Town Center Nissan, and we look forward to serving you again.

June 04, 2026

The staff here are kind, service here is also great and the lobby is always clean. More

by jewelissarodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar
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Jun 10, 2026 -

Town Center Nissan responded

Thank you for the great review! We're delighted to hear that you've had positive experiences with our team and service department. Providing friendly customer service, quality vehicle care, and a clean, comfortable environment for our guests are all priorities for us. We truly appreciate your kind words and thank you for choosing Town Center Nissan. We look forward to seeing you again on your next visit!

June 01, 2026

Great service, fast and efficient. Very professional personnel and great attention to detail. On time service was conducted. My appointment was at 13:30 pm and car was taken into shop More

by lsigala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Alderman (spell ?)
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Jun 01, 2026 -

Town Center Nissan responded

Thank you for the excellent review! We're delighted to hear that you experienced fast, efficient, and professional service during your visit. Providing timely service and paying close attention to detail are priorities for our team, and we're glad we were able to exceed your expectations by getting your vehicle into the shop promptly. We truly appreciate your kind words and thank you for choosing Town Center Nissan. We look forward to serving you again in the future!

June 01, 2026

I was very pleased with the service. Ken was very prompt and clear with his explanation. More

by KEN.SAUNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Town Center Nissan responded

Thank you for your kind review! We're thrilled to hear that you were very pleased with your service experience. Ken takes pride in providing prompt communication and clear explanations, and we're glad he made your visit a positive one. We appreciate your business and look forward to serving you again at Town Center Nissan!

June 01, 2026

Brandi makes this dealership! !! When she’s absent, everyone else acts as if they’re not aware of how to solve issues. I purposely wait until I know she’s working before I attempt More

by TOMEKARJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Pruitt
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Jun 01, 2026 -

Town Center Nissan responded

Thank you for the fantastic review! We're thrilled to hear how much you appreciate Brandi and the exceptional service she provides. She is a valued member of our team, and we're glad her knowledge, dedication, and commitment to helping customers have earned your trust over the years. We'll be sure to share your kind words with her. Thank you for choosing Town Center Nissan, and we look forward to continuing to provide you with outstanding service on every visit!

May 31, 2026

The person who helped me was friendly and efficient. I had no complaints and the car works well, with no warning lights coming on or other issues. More

by LOGAN40K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Town Center Nissan responded

Thank you for your review! We're glad to hear that your experience was positive and that our team member provided friendly and efficient service. It's great to know your vehicle is running well and that everything was resolved to your satisfaction. We appreciate your trust in Town Center Nissan and look forward to assisting you with any future vehicle needs!

May 31, 2026

They did a good job, but they did not check my tire pressure, which was one of the items due inspection. This makes me wonder what else they did not do, that I paid for. More

by Slick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2026 -

Town Center Nissan responded

Thank you for your feedback. We're glad to hear that you were generally satisfied with the work performed, but we're concerned to learn about the issue with your tire pressure inspection. We understand why this would cause you to question whether all services were completed as expected, and we sincerely apologize for any frustration this has caused. Please reach out to our service management team so we can review your visit and address your concerns. We appreciate you bringing this to our attention, as it helps us improve the quality and consistency of our service.

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