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Town Center Nissan

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.5
513 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions. Putting our customers first.... Everyday in every way!!
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2310 Barrett Lakes Blvd NW

Kennesaw, GA

30144

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Showing 513 reviews

April 17, 2026

Town Center Nissan is my go-to service department. They are professional and do a great job. I'm always happy with the repairs. More

by lisaklenzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Rushing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Town Center Nissan responded

We are happy to here Town Center Nissan is your go to service department! Thank you for taking the time to leave us a 5-star review.

April 16, 2026

Wonderful experience. Staff was very courteous and knowledgeable. Vehicle was repaired professionally and in a timely manner. More

by billmcgeath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Goodrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Town Center Nissan responded

We love to hear that you had a wonderful experience!

April 16, 2026

Town Center Nissan Service department is the best at taking care of my 24 Rogue. Ken was very courteous and got me in and out in an hour. They did what was needed and no update and no xx. Thank you T C More

by TAC1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Gilland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Town Center Nissan responded

Thank you for the great review! We’re so glad to hear our service team at Town Center Nissan took excellent care of your Rogue. Ken will appreciate the shoutout—providing courteous, efficient service and getting you back on the road quickly is exactly what we aim for. We truly appreciate your trust and look forward to seeing you again for your next visit!

April 15, 2026

Came in for service, didn’t really get much help. Had to go chase a representative and stand there until he got off the phone. My car also has a recall and said they wouldn’t be able to get to it tod More

by lucas.baistrocchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrel
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Apr 15, 2026 -

Town Center Nissan responded

Thank you for your feedback—we’re sorry to hear about your recent experience. This is not the level of service we strive to provide at Town Center Nissan. You should never feel overlooked or have to track someone down for assistance, and we understand how frustrating it is to come in for service—especially with a recall—and not get the attention or support you expected. We truly appreciate you bringing this to our attention and will be addressing it with our team. We’d also like the opportunity to make this right and help get your recall taken care of as soon as possible. Please reach out to us directly so we can assist you further and ensure you receive the care you deserve.

April 15, 2026

Professional, customer-focused, efficient, timely, service provided by service advisor. Car wash. Welcoming environment. Will return More

by jekeybry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar wyche
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Apr 15, 2026 -

Town Center Nissan responded

Thank you for your kind review! We’re glad to hear you had a professional, efficient, and customer-focused experience with our service team at Town Center Nissan. It’s great to know the welcoming environment and complimentary car wash helped make your visit even better. We truly appreciate your support and look forward to seeing you again next time!

April 14, 2026

Brandi is an asset to your dealership. And thanks for the ride to work aslo. More

by P.LUBERTAZZI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi!!
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Apr 15, 2026 -

Town Center Nissan responded

Thank you for the great feedback! We’re so glad to hear Brandi made such a positive impact on your experience—she truly is a valued part of our team at Town Center Nissan. We’re also happy we could make your day a little easier with the ride to work. We appreciate you choosing us and look forward to helping you again down the road!

April 13, 2026

Everyone at Nissan Town Center was welcoming and helpful. Specially Jorge he is the Customer Rep that took care of everything I needed when I took my rogue to get some work done. We found out that some of m More

by E. Torralba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Apr 15, 2026 -

Town Center Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had a welcoming and helpful experience with our team at Town Center Nissan. Jorge will be especially happy to know his effort in taking care of your Rogue and providing thoughtful tire options made a difference. We truly appreciate you recognizing the time he took to ensure you had everything you needed to make the best decision. We’re grateful for your trust and look forward to assisting you again in the future!

April 13, 2026

This service experience at Town Center Nissan was pleasant. I got the oil changed quickly and the service specialist was courteous. More

by SARAHSUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Little
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Town Center Nissan responded

Thank you for the 5-star review!

April 13, 2026

Brandi is the best! She always knows what needs to be done and never oversells. More

by KARA.DANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Pruitt
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Apr 13, 2026 -

Town Center Nissan responded

We are so happy that Brandi took such great care of you and your car!

April 11, 2026

Outstanding customer service promise car return as stated cleaned my vehicle follow up with me More

by SLENARD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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