Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Town Center Nissan
Kennesaw, GA
481 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions.
Putting our customers first.... Everyday in every way!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 481 reviews
March 23, 2026
Waited at least 1 hour past my appointment time for recall work. What is the purpose of having an appointment if you do not honor it. Will no be going back to this location. Also it was never explaine recall work. What is the purpose of having an appointment if you do not honor it. Will no be going back to this location. Also it was never explained what was done and car seems to have less get up and go. More
by Ksogge
Verified CustomerEmployees Worked With
March 23, 2026
The oil change was quick. Town Center Nissan honored the coupon for oil change. Nothing earthshattering stood out. Town Center Nissan honored the coupon for oil change. Nothing earthshattering stood out. More
by FOHANENYE
Employees Worked With
March 22, 2026
I went in to have some recall work completed. The only opportunity that I could see was that they should keep you updated periodically on what is being performed and an estimate of how much time The only opportunity that I could see was that they should keep you updated periodically on what is being performed and an estimate of how much time it will take to complete. More
by PHYNIX20032312
Employees Worked With
March 20, 2026
Professional service and on time! You can find cheaper but not better and cheaper may result in costing more!!! You can find cheaper but not better and cheaper may result in costing more!!! More
by DANNY_SUMMERS
Employees Worked With
March 19, 2026
Buenas tardes la verdad no estoy muy contenta porque fui el sábado 14 lleve mi carro supuestamente me lo chequearon pero sigue igual no me gustó el servicio 🙄 espero no me pase nada con el vehículo gracias el sábado 14 lleve mi carro supuestamente me lo chequearon pero sigue igual no me gustó el servicio 🙄 espero no me pase nada con el vehículo gracias saludos More
by soraya.carrera
Employees Worked With
No me acuerdo 🤔
March 18, 2026
Server broke down and they could not perform the service recall I had to schedule a month or so in advance. This time (one week later) I am going to give it another try. This follows another experience a recall I had to schedule a month or so in advance. This time (one week later) I am going to give it another try. This follows another experience a few months ago where they tested my battery and said it was bad, but they have to do additional testing per Nissan policy. They couldn't do the test then and I had to wait a couple of days so they could do the more extensive test. Maybe the policy needs to be looked at. Anyway, things like this make a decision to purchase a new Nissan questionable. More
by RPRISBUS
March 17, 2026
The dealership is clean. The staff is nice and personable. I was not happy with my service appointment. I purchased new tires and upon leaving my mileage was very off. Despit The staff is nice and personable. I was not happy with my service appointment. I purchased new tires and upon leaving my mileage was very off. Despite all of the explained to me excuses, when expensive prepaid warranty tires are purchased and allowed to be installed by the dealership (expensive again) processes need to be correct. The mileage on the exit ticket should match the start date of the warranty of the tire. When I asked a staff about an alignment they claimed it was included with the tire install, which is incorrect. My rims appeared more scratched up where they slid the tire on with tool and excess grease was left all over the tire and rim. I like this Nissan, but I am losing faith in it's treatment of women. I hope to see better. More
by DCHSON
Employees Worked With
