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Town Center Nissan
Kennesaw, GA
816 Reviews
Our commitment to customer service is the structure that supports the Nissan Customer Promise. We will respect your time. We will market our products and services honestly. We will employ a professional well-trained and knowledgeable staff. We will maintain a clean comfortable and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will treat you like a guest in our home. These core values form a rock solid foundation that guides our individual and collective actions.
Putting our customers first.... Everyday in every way!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 816 reviews
November 08, 2026
Salesman was very knowledgeable finance department took advantage of a female senior citizen alone impossing 10.000 dollar finance charge with no explaination will be taking matter further and will definat advantage of a female senior citizen alone impossing 10.000 dollar finance charge with no explaination will be taking matter further and will definately NOT recommend Town Center Nissan More
by suz.smith1340
Verified Customer
November 06, 2026
My sunroof stopped about a quarter of the way to opening. I went to service and was greeted by a very nice lady who asked what the problem was and wrote it up. I've always had great service here, no matter w I went to service and was greeted by a very nice lady who asked what the problem was and wrote it up. I've always had great service here, no matter what the issue was! More
by drallenbus2
Employees Worked With
November 06, 2026
Eddie is honest and reliable and I trust him completely to help me take the very best care of my car as possible to help me take the very best care of my car as possible More
by JBAPOV
November 04, 2026
I do like working with the Town Center Nissan dealership. While I have not had very good luck with the vehicle (transmission issues that were not covered under the class action lawsuit vs Nissan corporation While I have not had very good luck with the vehicle (transmission issues that were not covered under the class action lawsuit vs Nissan corporation), the dealership has been fantastic servicing my vehicle. The sales and service personnel are great to work with. I didn't give 5 starts as they charge 2.9% service fee when using a charge card. That fee is/should be built into the product & service fees paid. Also, the check in personnel didn't relay that I (versus my husband) dropped off the vehicle so they kept texting my husband (who was in meetings) with service updates instead of me causing my wait to be extended. When I asked why I wasn't being texted, the service writer indicated that he didn't check me in so didn't know. Wrong answer. Solve the issue versus excusing it. More
by tringali1
Employees Worked With
November 04, 2026
Eddie is very professional and friendly. Explained all repairs and maintenance of what was needed for my car. Really like him as my service repair representative. Explained all repairs and maintenance of what was needed for my car. Really like him as my service repair representative. More
by TFAVERO28
Employees Worked With
November 03, 2026
Service Team was great! I can't remember his name, be he made sure that he recruited the right Service Technician to get me the answers I needed regarding my Nissan. With th I can't remember his name, be he made sure that he recruited the right Service Technician to get me the answers I needed regarding my Nissan. With that information, I was able to take my vehicle to the 3rd party responsible for addressing, and subsequently fixing my issue. More
by DJ Cue
Employees Worked With
Forgot his name
November 02, 2026
The price for my oil change was great. My wait almost 2 hours. I was ok waiting. Service was busy. When I checked out Tahini asked if I was in the point system? No I wasn’t and never hear My wait almost 2 hours. I was ok waiting. Service was busy. When I checked out Tahini asked if I was in the point system? No I wasn’t and never heard of it. She enrolled me and I got a nice $25 off my oil change. I bought my car from you in 2015. I’ve always taken my car to you for oil changes and maintenance checkups. I should get back points for all those years. Why didn’t anyone ever enroll me? More
by ABINGTON75
Employees Worked With
Thani - Customer service in the garage.
