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Tower Honda of Longview - Service Center

Longview, TX

4.7
377 Reviews

377 Reviews of Tower Honda of Longview - Service Center

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January 14, 2024

Everyone who I've dealt with has been extremely courteous and helpful. I was helped in a very timely manner. More

by DAA
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
January 14, 2024

Always friendly. Keep me informed of what is going on. Like the vacuum and car wash after the service. More

by juliatrucker
Recommend Dealer
Yes
January 13, 2024

Great service as always. I've purchased many vehicles from this dealership and will continue to do so. More

by STEPHENSCAMPBELL68
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
January 13, 2024

I can ALWAYS count on Shannon to provide amazing customer service from an oil change to transmission fluid exchange. She is an essential part of the service department and should be commended for everything More

by SDF1106
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Gonzalez
January 11, 2024

Great customer service when needed. Supported every question I answered with a possible solution for the level of work needed for my car. More

by PRESTONGOYNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

They fit me in quickly and solved the problem. Gave me options for how to address the issue. More

by andrew@mcguckin.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Bender
January 03, 2024

Shannon as always was very accommodating and helpful. I was in and out in no time. More

by jaharbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Great first service for an oil change. We appreciate the quick response and friendly advisor. More

by MOOWEEMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2023

Matthew was very professional and helpful with my 15k service. Tower Honda has always treated me as a valued customer. More

by dmonty155
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Upon my arrival I was immediately greeted and the staff was very courteous. The waiting area was clean. My only complaint is that I had to wait over 2 1/2 hours to get my oil changed and an inspection done More

by TLUX97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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