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Tower Honda of Longview - Service Center

Longview, TX

4.7
413 Reviews

413 Reviews of Tower Honda of Longview - Service Center

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June 07, 2023

Love the civic, hated the HRV. The salesman with HRV wasn't thorough. Love the civic salesman More

by nitajuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

They consistently take care of any problems quickly and thoroughly. I would recommend them to anybody. More

by grayg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2023

The service team is always excellent, and makes sure that I am taken care of. More

by NAAMAN.WOOD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Communication was efficient & positive. Messages were passed on & calls or text returned with updates Matthew was very helpful, offered many services for safety in mind giving customer More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Shannon In the service is always more than helpful! If I need to leave my car and get a ride to work they always shuttle me to work. Ana I l love that they wash my car each time. More

by clark.vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023

All of the service crew strive for perfection and excellence and I am pleased to tell you they are successful. Give them all a raise! More

by HCBOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bachus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

My tires were never rotated as promised and it makes us feel as if we can’t trust any of the work as being done as promised and properly. More

by MEG.STEWART1720
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Shannon is always Top Class and takes Excellent Care of me !! Highly recommended her services More

by GILLBRANDON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

Always receive excellent customer service when I bring my 2016 Honda CRV in for service. More

by CWADECAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Hey been there since twenty fifteen love the service. Shannon is the bomb takes great care of my wife's 2015 civic. More

by clevelight81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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