Tower Honda of Longview - Service Center

Shannon is absolutely a gem. She’s knowledgeable, efficient and caring. She’s the reason I continue to have my vehicles serviced at Tower. Thank you, Shannon! I appreciate you so She’s knowledgeable, efficient and caring. She’s the reason I continue to have my vehicles serviced at Tower. Thank you, Shannon! I appreciate you so much. ~Michele More

Always reliable and friendly service. I even enjoyed conversations with other customers in the waiting area. I even enjoyed conversations with other customers in the waiting area. More

Well satisfied. Shannon is great help satisfied with work will use tower every time thanks Shannon is great help satisfied with work will use tower every time thanks More

The service of my vehicle was done in a timely manner and the results good the results good More

Service Department is great! Their communication with me is good. The appointment system is easy with timely reminders. Their communication with me is good. The appointment system is easy with timely reminders. More

Your prices on service is ridiculous. I was quoted a job from you for 1800 so I shopped around and got the same parts and service at 700$ I feel you price gouge I was quoted a job from you for 1800 so I shopped around and got the same parts and service at 700$ I feel you price gouge More

Lack of communication on updates and eta. No follow ups. He did well after the fact but wish some kind of call back to let me know. A work truck down for mor than 2 days cost loss of income. No follow ups. He did well after the fact but wish some kind of call back to let me know. A work truck down for mor than 2 days cost loss of income. More

Everyone in service department was attentive, courteous and professional. I was informed throughout about the status of my car and how much longer the wait would be. and professional. I was informed throughout about the status of my car and how much longer the wait would be. More

The service employees are always friendly and do a great job. They always let me know exactly what service was performed on my CRV and the service that will be needed in the near future. job. They always let me know exactly what service was performed on my CRV and the service that will be needed in the near future. More

Best customer service I’ve experienced at any Honda dealership. Fast, friendly, and I will return and recommend. dealership. Fast, friendly, and I will return and recommend. More