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Tower Honda of Longview - Service Center

Longview, TX

4.7
413 Reviews

413 Reviews of Tower Honda of Longview - Service Center

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September 28, 2023

Shannon, has always taken excellent care of my vehicle maintenance for the past 4 years. More

by germanyberlenewilliamsba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Gary and the service team have always gone above and beyond for me! Highly recommend! More

by ccdc170404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

The service department is always courteous and accommodating. I was informed that the recall servicing would be several hours. Shannon allowed me to keep some personal items at her counter while More

by DAVID.LUCKERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Team members are always courteous and professional. The service receiving stations are well organized and clean. I have not had a poor experience with the service department. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Friendly. On time knowledgeable seemed very glad to please me and give the best car service possible More

by Barbara williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Always friendly an very helpful. Greet you with a smile and take care of car need More

by SANDRA.THUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Had the mirrors replaced for a recall and the drivers side mirror was flawed. Took back to service area and service manager replaced mirror. Very satisfied. More

by DOUG.ROBINSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

I can always call Shannon with a problem. She gets me in quickly and lets me know exactly what the problem is and lets me decide what I want to do. I'm very pleased with Tower Honda. More

by MONEYMOM3379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius Braxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

I was satisfied with the service I got from Kahli and Parom, who sold us our care always comes to say hi and chat with us. More

by granpop4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Khali was very helpful and easy to work with. He made the whole transaction easy. More

by MOSELEY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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