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Tower Honda of Longview - Service Center

Longview, TX

4.7
413 Reviews

413 Reviews of Tower Honda of Longview - Service Center

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October 03, 2023

Good customer service. Employees very friendly and attentive. Gets the job done that is needed. More

by shikisha.hundley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Lacking of good customer service, follow up on ordering recall parts taking 2 months, service taking twice as long as initially told, does not appear to have adequate management of service department compa More

by sondi13
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Carson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Great service and great people at this dealership. I'm a long time customer and will continue to be one. More

by STEPHENSCAMPBELL68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Pleasant and helpful staff. Good explanations from service in conjunction with Nancy Alexander, my sales person. More

by TXSRTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

I had a very great experience as always! Mr. Gary is always very helpful, happy to see me and quick to get me taken care of. I have always appreciated the service we get at Tower Honda of Lo More

by nmfincher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Mr. Grant was very professional and kind. My Pilot was read an hour sooner than predicted. I can saw and visit with my previous Sakesman Mark...comfortable environment More

by janfay1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Levra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

My service was great as always. Mr Gary was very nice as always and very informative. The service department employees at Tower are phenomenal More

by DELICIAHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Always helpful and does take care of my car for me. This is my second Honda and I love the dealership and how they treat me. More

by thecolemans51907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

The service I received was good and took care of my issues and the customer service I received was very friendly. More

by ECrawford248
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

When my Honda needs servicing it’s done efficiently with out a long wait time and is returned washed and cleaned up. More

by BILLZAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kahli Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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