Tower Honda of Longview - Service Center

This is one of the best well organized dealerships that I have visited. Friendly people, and great customer service. have visited. Friendly people, and great customer service. More

Shannon helped me get my transmission replaced under the extended warranty when it appeared the company would initially not honor it. I really appreciate her standing up for me as a customer on an issue tha extended warranty when it appeared the company would initially not honor it. I really appreciate her standing up for me as a customer on an issue that clearly was Honda's to address. She did a great job and she deserves recognition for her professionalism. More

Very friendly staff, very professional. Explained everything in detail ?? Easy in easy out. Hardly any wait. Explained everything in detail ?? Easy in easy out. Hardly any wait. More

Ready before promised. Courtesy drive to/from my office so I wasn’t stuck at the dealership all day. Good work! Courtesy drive to/from my office so I wasn’t stuck at the dealership all day. Good work! More

Explained what maintenance had to be done. Gave me a courtesy ride to my home while care was serviced. Friendly, knowledgeable staff. Gave me a courtesy ride to my home while care was serviced. Friendly, knowledgeable staff. More

Everyone was nice, provided me with a ride to work and had great customer service had great customer service More

I have always been pleased with the service that I have received at Honda Tower in Longview. They explain everything and the wait is never very long. If it will take awhile they offer to take me home. I o received at Honda Tower in Longview. They explain everything and the wait is never very long. If it will take awhile they offer to take me home. I only have one regret this last time and that was that I had a coupon for $75 off that I forgot to use🙄 More

I have always had good experiences with this dealership. Gary Carson has always treated me fairly. Gary Carson has always treated me fairly. More

Very efficient. They checked everything on my car and explained it to me. Everybody was friendly and informative They checked everything on my car and explained it to me. Everybody was friendly and informative More

The service department has been extremely helpful. The parts department could use some customer training. It would be nice if they came to the counter and talked to the customer face to face. Not from The parts department could use some customer training. It would be nice if they came to the counter and talked to the customer face to face. Not from the next office over. The sales department has been great also, very above board and worked with the customer. More