Tower Honda of Longview

I was prepared to travel to purchase my new car, but after looking at Dealer Rater I found Tower Honda in my backyard. I am glad that I did. I worked with Pirom Pruski to find the right minivan for me after looking at Dealer Rater I found Tower Honda in my backyard. I am glad that I did. I worked with Pirom Pruski to find the right minivan for me. He was patient (but persistent!) with me as I debated the merits of other brands and he worked with my schedule to make this process as easy as possible on me. The dealership itself is clean and well maintained. I was greeted by friendly staff each time I walked in the doors. The first appointment with Pirom was for a test drive. I wasn't ready to pull the trigger - I did feel some pressure to put down a deposit as I was leaving the dealership from the manager. I declined. About a month later when I returned ready to buy, they were able to pick up where we left off and find a van matching my specs within a week. Brian Vermillion worked with my on the financing side - the process was easy and painless. More

I brought my van in for service within 1 week of purchasing - turns out my "problem" was user error BUT the experience overall was a good one. Scheduling the appointment was easy, but I do believe purchasing - turns out my "problem" was user error BUT the experience overall was a good one. Scheduling the appointment was easy, but I do believe I was dealing with an offsite call center rather than someone actually at the dealership. Check-in was quick, the mechanic listened to my concerns and was kind when explaining that everything was actually working just fine, but I'd pushed some toggles inadvertently. More

Mat Smith, was very easy to work with! He was honest about the time frame on my repairs and took care of everything! He was honest about the time frame on my repairs and took care of everything! More

Wonderful experience as always. I am always so pleased when I go in for my service appointments. I am always so pleased when I go in for my service appointments. More

Good customer service and the job of oil change and tire rotation was good. The on site customer service was incredible rotation was good. The on site customer service was incredible More

Great experience and wonderful sales people to work with. Thank you for the wonderful service. Thank you for the wonderful service. More

Everyone at this dealership is always so nice. My car had its oil change and tires rotated In record time. Thank you. My car had its oil change and tires rotated In record time. Thank you. More

Everyone was very helpful and wanted to help me get what I wanted. Thank you! I wanted. Thank you! More

I am always more than satisfied with the service department and trust Shannon 100% with the advice she gives. I only want her to be my advisor department and trust Shannon 100% with the advice she gives. I only want her to be my advisor More

I appreciate the ease of scheduling and dropping off my car for service. The waiting room is very nice and clean with popcorn and water! Plus the bathrooms have a TV in the mirror! car for service. The waiting room is very nice and clean with popcorn and water! Plus the bathrooms have a TV in the mirror! More