Tower Honda of Longview

Always very friendly, always very helpful, always answers my questions, always does a great job! my questions, always does a great job! More

The service department staff is very cordial, scheduling is prompt and service is very efficient. is prompt and service is very efficient. More

This had to be the worst experience at a dealership that we have ever been to . We drove several hours to look at a Dodge Ram 1500, we were paying in full, in cash. The manager told us we HAD to pay for a we have ever been to . We drove several hours to look at a Dodge Ram 1500, we were paying in full, in cash. The manager told us we HAD to pay for a ELO plan, We did not want or NEED this plan, it was 1695 !! NONE of this was disclosed before we drove there. The advertised price is not what she told us at the dealership, but would honor it because we were paying in cash ( WHAT) , As far as their inspection process , it's terrible as well, this truck had been at this dealership more than 2 months, and it didn't even have the jack that goes with it , or other items in case you had a flat, if you are desperate enough to buy from here, please check these items ! Glad we made the decision to leave !! More

Everyone here is always so nice and helpful! I came without and appointment and they finished before the estimated time that I was given. I came without and appointment and they finished before the estimated time that I was given. More

He was very helpful. Explain what was wrong with the car and what was completed. Also assisted me with getting payment from Endurance Explain what was wrong with the car and what was completed. Also assisted me with getting payment from Endurance More

It’s always a great experience when we come to Tower Honda in Longview! The staff is very knowledgable and efficient. They go above and beyond the customer service experience! Honda in Longview! The staff is very knowledgable and efficient. They go above and beyond the customer service experience! More

Took the car for a recall. They return with the “results” from the complementary multi point inspection and said everything was good, including air filters. Upon my personal in They return with the “results” from the complementary multi point inspection and said everything was good, including air filters. Upon my personal inspection, the cabin for the engine filter was never opened and after taking the filter out myself, it was as dirty as it could get. They never really checked it, how can one trust everything else? Two years prior in a different card the story was similar, they told me the filter were dirty, except that I had changed them myself three days prior. Both times, they just say, we will talk to the technician. They might, but the problem is still there. All you get is a nice “my apologies for the mistake!” Hard to trust anything they tell you. More

Pretty good experience, they are always there to help. Definitely recommend. I’m glad I was able to purchase the vehicle I wanted. Definitely recommend. I’m glad I was able to purchase the vehicle I wanted. More

Typical car dealership. However, goes to great extent to make you feel appreciated. This is my second car from this dealership and will most likely use them again. However, goes to great extent to make you feel appreciated. This is my second car from this dealership and will most likely use them again. More