Towbin Dodge RAM

They repaired my window and gave me a new battery. I came for an oil change and was upset after the window was damaged. Andre and Robert acted quickly and resolved the issue. They were extremely helpful. for an oil change and was upset after the window was damaged. Andre and Robert acted quickly and resolved the issue. They were extremely helpful. More

Bought a brand new 2018 Dodge Grand Caravan from Prestige Dodge. Had my first flat tire in March of 2021. This was when I discovered that there was no spare tire and no jack/ tool kit. Called Prestige and wa Dodge. Had my first flat tire in March of 2021. This was when I discovered that there was no spare tire and no jack/ tool kit. Called Prestige and was referred to Towbin as they apparently now own Prestige. Was first told that new cars no longer come with spares or tools. Spoke with several folks and finally got them to admit that these should have been with the new vehicle, and to expect a call from Robert Courts, I have been waiting since March 2021, and have called several times since with no response. I have been, and will remain a Dodge buyer (in fact I am currently looking at a new pickup), but will definitely NOT do business again with those who do not stand behind their product, or have the courtesy to at least return my calls. William Terwilliger. More

Brought my Dodge journey in for service, waited a month and a half to receive it back, money stolen out of center console, horrible customer service, Oscar tried to blackmail me, to either change or review and a half to receive it back, money stolen out of center console, horrible customer service, Oscar tried to blackmail me, to either change or review I put of them after they had my vehicle over a month or they wouldn't fix the rest of my vehicle, Rosa was a very rude, and does not know how to deal with customers, I would highly never recommend bringing a vehicle in for service or purchasing a vehicle at Tobin Dodge. More

Bout a 2013 Sentra from Pablo, trust me, ask for Pablo. Was a great experience, and thats hard to say when buying a car. Worst part was sitting and waiting for the paperwork guy to get ready. Pablo took Was a great experience, and thats hard to say when buying a car. Worst part was sitting and waiting for the paperwork guy to get ready. Pablo took great care of me, and didn't try to reach into my pocket one time!! Had an issue, he answered my call immediately! Took care and sent me on my way :-) Pablo is NOT your averaged used car salesman! More

Horrible Service writer communication and incomplete tire rotation setup. Had to wait 1 hour after my truck service was complete. Could not get anyone to get my invoice so I could leave. When I got home, I f rotation setup. Had to wait 1 hour after my truck service was complete. Could not get anyone to get my invoice so I could leave. When I got home, I found out that the tech who worked on my truck did not readjust my tire pressure to factory specs. I had to adjust the pressure myself to get the waring light to go off. Truck specs are 65 in front and 80 in the back so I had to let air out of the front tires and fill the back tires to 80 PSI. I was also told to wait even though I could physically see my truck parked in the lot. They finally had to get another service writer to retrieve my paperwork to check me out. More

I want to post my recent sales experience with Towbin Dodge. GM Rennie Roopchand gave me a straight, no-nonsense deal for my new Challenger. Rennie is very personable, honest and easy to deal with. New c Dodge. GM Rennie Roopchand gave me a straight, no-nonsense deal for my new Challenger. Rennie is very personable, honest and easy to deal with. New car manager Manny Herrera finalized the deal in my new Challenger is ordered and on the way. Salesman Bactash Razmal will update me on the build of my new Challenger. I've been buying new cars for 45+ years and this is one of the easiest deals I've ever made. I anxiously await the arrival of my new Challenger Hellcat. I highly recommended dealership! More

we are very happy with the service Pablo from sales dep gave us we have purchase 2 cars in the past 8 months and he is so good he works with you and explains everything you need to know and always answer gave us we have purchase 2 cars in the past 8 months and he is so good he works with you and explains everything you need to know and always answers your questions I recommend Pablo 100% you wont regret working with him he is the best ! More

Service Advisor was fine. It was what occurred after my first visit. 1) There as an out taillight not advised about. 2) I purposely left one of the windshield wipers off and the mechanic nor the advisor first visit. 1) There as an out taillight not advised about. 2) I purposely left one of the windshield wipers off and the mechanic nor the advisor even noticed it. 3) "the worst part" I began getting calls from a call center in CA about my the suggested service I should pay attention too at Towbin Dodge. The work that was done was for that service. 4) I am now getting junk mail in my mailbox about KIA cars at Towbin KIA. Like why do I want your crap in my mailbox? 5) Now I just got a phone call on a phone number I only give out to certain entities and was a phone call about extended warranties. Not for certain.. but I am wondering if Towbin Dodge has prostituted my contact information? I am not happy with Towbin Dodge at this point. Chapman Dodge is even worst. Las Vegas so far has HORRIBLE Auto Service. By the way this survey sucks for asking stupid questions about Contactless Service! Sanitation! Jesus.. Just plain stupid questions. More

Best experience I ever had. BAKTASH RAZMAL is the Man. I love my 2021 RAM 3500. It doesn't get any better then this. Thank YOU Razmal. love my 2021 RAM 3500. It doesn't get any better then this. Thank YOU Razmal. More

Bait and switch dealership. Advertised a 2021 Ram 1500 Limited for $66,100 with an MSRP of $77,315 on this site as well as another popular car buying site. Lloyd calls me to see what I was looking for, th Limited for $66,100 with an MSRP of $77,315 on this site as well as another popular car buying site. Lloyd calls me to see what I was looking for, then emails me to tell me the truck I'm looking at is sold. I ask about another one with similar options and Florencio emails a quote for $76,135, MSRP of $77,885. All they did was subtract the current incentives. I said no, then they sent their "FINAL" offer at $74,885. Said it was because I wanted 0% financing. Gave a cash price of $73,135, which was still over $7K more than the advertised price of the one that was "sold". The "sold" truck is still on their website and on this site as of 4/24/21 and I had contacted them two weeks prior. Their goal may be to have the cheapest prices in the world, but they are far from the cheapest. Do your research in the Ram forums and you will find honest dealers, dealers that won't bait and switch and who will actually help you find discounts so you don't leave money on the table. I ended up getting almost $11K off MSRP with 0% financing with another dealership. More