Towbin Dodge RAM

They got us into the truck we wanted and have been fantastic through and through fantastic through and through More

Oscar Palma has gone above and beyond with his customer service. I am completely satisfied with the follow up service I have experienced. I appreciate a company that stands behind a product they inspect an service. I am completely satisfied with the follow up service I have experienced. I appreciate a company that stands behind a product they inspect and sell. Thank you for making it right. More

Our salesperson was great (Emelyn). She was sweet, responsive, not pushy. But the level of service was just embarrassing. We realize cars/trucks are overpriced due to market adjustments, but there sh responsive, not pushy. But the level of service was just embarrassing. We realize cars/trucks are overpriced due to market adjustments, but there should still be decent service. This was actually the very first time in my life I purchased a vehicle at a dealership (I've always bought cars cash from private parties). I figured if I spent close to $100k, the service/closing would be decent. As Dwight Schrute would say: FALSE. 1) This Raptor was supposedly shown at SEMA. Claimed there were $15k worth of modifications. We asked for the build sheet for the mods. "The person that has it isn't here today; we'll give it to you Monday." Okay. After the deal closed, it took well over a week to receive- like they didn't want to send it. The build sheet finally arrived and showed $7k worth, and it was only tires and wheels. Said 22" wheels/37" tires. Nope. It has 20" wheels/35" tires. So even the $7k was inaccurate (looked up whats on it and it might be $3000 for wheels and tires at most, installed). 2) After signing, went to leave and saw there was an empty tank of gas. Asked if they'd fill it. They said no. Huh? I just spent almost $100k....it comes with less gas in it than I can get home in? K thanks. 3) Truck was sent to get detailed while we were signing. I don't even know if they washed it- windshield was so streaky and a half xxx job was done. Not only that, but they scratched the crap out of the rear passenger window when removing the stickers. We asked for it to be fixed. That took a while to coordinate but they agreed. Finally "got approved" to replace the window and made us drop it off by 8am one day but they didn't start working on it til 5pm (we know cuz the guy text to let us know they just started). Granted, they did provide a Lyft to get to work for the inconvenience. 4) They were extremely pushy on an extended warranty. Alright, fine, agreed. But remember when they scratched the window day of purchase and later had it replaced? Well, we got the paperwork back from the window replacement, and there was a claim for it. They freaking used our warranty that they pushed on us, to fix their mistake. Granted, it wasn't money out of my pocket but that's just shady. I'm getting mad again just thinking about it. 5) They didn't tell us til we were leaving that they only had one key for the truck. Did we think to ask if it had two keys? No, but it's kind of assumed when you buy a vehicle that you get a backup key too. Can we buy one? Yes. But I'd rather not spend another $200 when I spent this much on my first vehicle. All in all, I get that trucks are hard to come by in this market. But as a former business owner, there's a certain level of service and expectations to be met. I would've expected better service even on a less expensive vehicle . But when I spend close to 6 figures on a car, I guess I'd expect it to be clean, with two keys, a full tank of gas, all the modifications we were told were included, and an un-scratched window (still can't believe they filed a claim against our warranty). Is it a nice truck? Absolutely. We love it. But I would steer clear of Towbin Dodge if you're expecting to be able to get home without having to stop for gas. More

El trato es amable y atento , resuelven todas mis dudas para la compra del carro para la compra del carro More

Hiram and his staff took amazing care of us while we were buying our daughters first car! Super informative and helpful and took only a few hours to get everything done and ready to drive off ! Didn’t have t buying our daughters first car! Super informative and helpful and took only a few hours to get everything done and ready to drive off ! Didn’t have to spend the whole day there like most dealerships … I definitely recommend Towbin dodge and ask for Hiram! Thanks guys Gwynn - More

Towbin dodge is great. I’ve gotten my kids car through them and now I’m getting another one for the wife. We spoke to Kevin and he was really helpful with all my questions. 10/10 them and now I’m getting another one for the wife. We spoke to Kevin and he was really helpful with all my questions. 10/10 More

Kevin H was such a helpful salesman! I've been looking for a safe car for awhile and he really helped me pick the best fit for my family and I , he answered all my questions and was so caring and understa for a safe car for awhile and he really helped me pick the best fit for my family and I , he answered all my questions and was so caring and understanding and especially patient with me!! I highly recommend you find him on the lot when looking for your future vehicle!! More

Kevin is hands down THE BEST !!!! Very professional and detailed. Thank you for all your help . detailed. Thank you for all your help . More

Kevin Hanrahan gave me the most helpful experience I have ever had when purchasing a vehicle. Kevin answered all my random strange questions and made the time at the store quick, fun and easy. He’s got jokes ever had when purchasing a vehicle. Kevin answered all my random strange questions and made the time at the store quick, fun and easy. He’s got jokes for days. Will for sure be back for the next car we get. More