Towbin Dodge RAM
Henderson, NV
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1,301 Reviews of Towbin Dodge RAM
Bought a vehicle on Friday Jan 19th. Monday, called and said paperwork messed up, come in and resign. Arrived to find that the payment was doubled, trade in reduced, and wanted more down payment. They g said paperwork messed up, come in and resign. Arrived to find that the payment was doubled, trade in reduced, and wanted more down payment. They got their vehicle back. Went down the road and purchased a vehicle without all the hassle from Towbin More
Bad experience with the finance department. I cancelled the extended warranty a year ago and I still don't have the check. They agreed to cancel the warranty that cost me 2 grand a year ago. I called back the extended warranty a year ago and I still don't have the check. They agreed to cancel the warranty that cost me 2 grand a year ago. I called back 3 months later to be told that the refund was in the works. Another 3 months past before they told me that I needed to sign documents to cancel the policy. According to them it is still in the works of being refunded, no seriously, it is this time! More
A bunch of scam artists. If you tell me (on the phone) that you have a red japanese manual transmission car on the lot, don't offer me (after I get there) a WHITE DOMESTIC AUTOMATIC!!! WTF??? that you have a red japanese manual transmission car on the lot, don't offer me (after I get there) a WHITE DOMESTIC AUTOMATIC!!! WTF??? More
Towbin Dodge is the most dishonest dealership I have ever dealt with. We were making a cash deal and found it impossible to get a fair and honest answer from anyone. There were multiple attempts to add on dealt with. We were making a cash deal and found it impossible to get a fair and honest answer from anyone. There were multiple attempts to add on items and "play" with the math. A complete nightmare. The transaction should have taken an hour to complete but took almost 5 hours due to the sales force attempts to change the deal. We have purchased almost a dozen new cars and this was by far the most dishonest and poorly informed group of sales people I have ever dealt with. The dealership also lost the title to the car, sent it to the wrong address and failed to file papers with the state of Nevada in a timely manner. So far the only repairs done on the car have been in San Diego and all went very well at Jack Powell Dodge. More
Josh Towbin is rewarding fraud and thievery in his dealership by selling unsuspecting customers warranties that are not being honored by Dodge/Chrysler. I purchased an extended warranty that is n dealership by selling unsuspecting customers warranties that are not being honored by Dodge/Chrysler. I purchased an extended warranty that is not being honored by the own vehicle manufacturer. What kind of scam is this? I do believe now that He is a thief and a crack head. I have heard that he is a heavy user of cocaine and drugs, and now I believe it. Go ahead, buy your vehicle from him and see what type of service you get. You probably wont get any service at all. More
The service Dept is a joke at towbin. I've taken my brand new vehicle down there 3 times since I purchased it in may. Everytime I made an appointment to avoid waiting. But that was a waste of time. On averag new vehicle down there 3 times since I purchased it in may. Everytime I made an appointment to avoid waiting. But that was a waste of time. On average i've had to wait a week to get it back. One week for minor discrepancies, what a joke. And if you think that's bad just wait until you visit the cashier to get your vehicle back. One time they couldn't even find my vehicle. I had to wait 45 min for them to locate it and bring it to me. And did I get an apology. NO!!!!! Towbin needs to get there crap together. The whole place is a circus. Next time I'm going elsewhere, even if I end up paying a little more! More
The Overall experience has been a NIGHTMARE! Once you have signed your life away...they dont want anything to do with you! I am still trying to get my car fixed after 2 months, when they knew about the p have signed your life away...they dont want anything to do with you! I am still trying to get my car fixed after 2 months, when they knew about the problem when I bought it. Lets face it...if I had to chose between buying from "The Chopper" or having my car shipped personally from Germany, I would pick the later!!!<br>"#1 In Nevada For a Reason"... I would like to know; WHAT IS THE REASON??? More
They will tell you anything to close a deal. I bought a 3 year extended warranty that was ''bumper to bumper'' Well my front bumper almost completly fell off.. they wouldnt fix it!!! They said the '' bumper year extended warranty that was ''bumper to bumper'' Well my front bumper almost completly fell off.. they wouldnt fix it!!! They said the '' bumper '' was not covered... Towbin get real... ill drive out of town for service next time. More
My wife and I were ripped off by Tobin. They said that we were getting $1,000 off the MSRP but added it back on through some PROTEC crap. We didn't catch it until it was to late. What a scam. we were getting $1,000 off the MSRP but added it back on through some PROTEC crap. We didn't catch it until it was to late. What a scam. More
Visited parts, very friendly, lack of parking places, they have new cars parked in all the handicapped slots, and feel that they do not have to comply with the ADA because they are on private property. S they have new cars parked in all the handicapped slots, and feel that they do not have to comply with the ADA because they are on private property. Salesmen lurk like vultures waiting for you to pull in. Lack of english speaking people hamper sales. 3 times we have had to tell them to move vehicles out of handicapped parking. More