Towbin Dodge RAM

I was traveling cross country in my new car from Atlanta on 3/2/08 when I noticed I was bit overdue on my oil change. Just for laughs, we went to Towbin since we had seen the dealership featured on A&E. We on 3/2/08 when I noticed I was bit overdue on my oil change. Just for laughs, we went to Towbin since we had seen the dealership featured on A&E. We pulled into the service bay (which was empty of cars by the way). The had the 29 minute guarantee on oil changes and thought it would be nice to snap a few pictures......As I was about to get out of my car, I was stopped by the manager who immediately told me he was not doing anymore oil changes for the rest of the day. Thinking I did not change my clock to the local time, I noticed it was only 9:30 am! I attempted to ask him where else I could go to get my oil changed, he instead cut me off in mid sentence and told me I could back out the way I came in! I was so stunned to be treated so poorly, I did not say a word. After reading other reviews, I now understand. Very sad....I hope Chrysler takes note of this and does something about this and gets their dealership into some mandatory training! More

This was, by far, the absolute worst experience of my life! Not only were we at the dealership for NINE hours (literally), but at one point when we tried to leave, two salesmen stood behind our car askin life! Not only were we at the dealership for NINE hours (literally), but at one point when we tried to leave, two salesmen stood behind our car asking what they could do to earn our business! We felt like they were desperate for a sale & maybe they could work something good out for us, so we went back in and finished the transaction. We ended up purchasing the perfect vehicle for our family & were very happy at the end of the day. Two weeks later, I get a call saying that the financing wasn't approved & we needed to return the car! WTF??? I thought the reason we were in the dealership for NINE HOURS was because they were getting the loan approved! In any event, I told them we had driven the car to California on vacation & weren't going to be home for a week & they said just to come in when we got back. We get home & I check my email to find a letter threatening that if the car wasn't returned that they would have it reposessed & any fees incurred, including legal fees, would come out of my down payment! So I return the car & I am told that they won't have the $5000. down payment I gave them for 72 hours, after they inspect the car for any damage & excessive mileage. Of course there's mileage on the car! We thought it was ours so we took it on our vacation! So here we are, waiting for our money back, hoping that they don't dream up any damage & that we'll get most of our money back (by the way, I was told that because of the mileage, they would be deducting $500. from the down payment for sure!!!) To make sure you heard me right, if you buy a car from Towbin & give them CASH down, they can call you two weeks later demanding the car back and STILL KEEP YOUR MONEY!!! Hmmm- If I was a crook I'd say I was in the wrong business! This entire experience has been a NIGHTMARE to say the least! I wouldn't recommend them to my worst enemy. They are crooked & an out right RIP OFF! So you still want my opinion on Towbin??? Hahaha- Better cover your kid's ears because I have NOTHING nice to say!!! More

Horrible rip off. Sold me a van with the check engine Horrible rip off. Sold me a van with the check engine light on, air conditioner didn't work and engine made a funny sound. They would not stand up t Horrible rip off. Sold me a van with the check engine light on, air conditioner didn't work and engine made a funny sound. They would not stand up to there 90 day 3000 mile warranty. Also the 121 point inspection they do is a big joke. These guys give a hole new meaning to the word "RUDE" and "RIPE OFF"! My best advise "Don't go there"! (Towbin Dodge) More

I worked at Towbin Dodge back in 2002 as a salesman. While I worked there I noticed many violations of decency and criminal activity. I ended up quitting because you shouldn't treat your customers like While I worked there I noticed many violations of decency and criminal activity. I ended up quitting because you shouldn't treat your customers like he wanted you to, promissing things that you know damn well you can't deliver. Josh Towbin doesn't own Towbin Dodge his father (Dan) does. He (Josh) had to buy every new car on his lot because when Chrysler audited his inventory they were finding cars that were sold 4-6 months prior and Chrysler was not getting the money owed to them. He had a choice of buying the remaining inventory,squaring up on the prior sold out of trust, or Chrysler was going to haul off all of their inventory. That is called sold out of trust. More

Towbin Dodge sales you a vehicle and then ignores you like you don't even exist! I will never do business with them again! like you don't even exist! I will never do business with them again! More

Bought a vehicle on Friday Jan 19th. Monday, called and said paperwork messed up, come in and resign. Arrived to find that the payment was doubled, trade in reduced, and wanted more down payment. They g said paperwork messed up, come in and resign. Arrived to find that the payment was doubled, trade in reduced, and wanted more down payment. They got their vehicle back. Went down the road and purchased a vehicle without all the hassle from Towbin More

Bad experience with the finance department. I cancelled the extended warranty a year ago and I still don't have the check. They agreed to cancel the warranty that cost me 2 grand a year ago. I called back the extended warranty a year ago and I still don't have the check. They agreed to cancel the warranty that cost me 2 grand a year ago. I called back 3 months later to be told that the refund was in the works. Another 3 months past before they told me that I needed to sign documents to cancel the policy. According to them it is still in the works of being refunded, no seriously, it is this time! More

A bunch of scam artists. If you tell me (on the phone) that you have a red japanese manual transmission car on the lot, don't offer me (after I get there) a WHITE DOMESTIC AUTOMATIC!!! WTF??? that you have a red japanese manual transmission car on the lot, don't offer me (after I get there) a WHITE DOMESTIC AUTOMATIC!!! WTF??? More

Towbin Dodge is the most dishonest dealership I have ever dealt with. We were making a cash deal and found it impossible to get a fair and honest answer from anyone. There were multiple attempts to add on dealt with. We were making a cash deal and found it impossible to get a fair and honest answer from anyone. There were multiple attempts to add on items and "play" with the math. A complete nightmare. The transaction should have taken an hour to complete but took almost 5 hours due to the sales force attempts to change the deal. We have purchased almost a dozen new cars and this was by far the most dishonest and poorly informed group of sales people I have ever dealt with. The dealership also lost the title to the car, sent it to the wrong address and failed to file papers with the state of Nevada in a timely manner. So far the only repairs done on the car have been in San Diego and all went very well at Jack Powell Dodge. More

Josh Towbin is rewarding fraud and thievery in his dealership by selling unsuspecting customers warranties that are not being honored by Dodge/Chrysler. I purchased an extended warranty that is n dealership by selling unsuspecting customers warranties that are not being honored by Dodge/Chrysler. I purchased an extended warranty that is not being honored by the own vehicle manufacturer. What kind of scam is this? I do believe now that He is a thief and a crack head. I have heard that he is a heavy user of cocaine and drugs, and now I believe it. Go ahead, buy your vehicle from him and see what type of service you get. You probably wont get any service at all. More