Towbin Dodge RAM

I highly recommend this dealership! I bought a brand new Challenger; got it home and a short while later realized I hated the color Hemi-Orange (even though everyone else seems to love it). The GM Scott Ste Challenger; got it home and a short while later realized I hated the color Hemi-Orange (even though everyone else seems to love it). The GM Scott Stephens went out of his way to assist me in trading the vehicle back in and acquiring the color I wanted. I just went through a Bankruptcy and I was lucky to get the loan on the orange vehicle; however, getting a new loan within thirty days of the first seemed impossible. I really didn’t think it would happen, but this guy went out of his way to help me. He never talked to me in a way that I didn’t believe what he was telling me. It took about sixty days and Scott even sent me a text everyone once in a while indicating he was “still working on getting it changed out." The dealership didn’t have to do anything for me. Even the sales person Sunny went out of her way. She told me the owner "Chopper" said he was going to make the trade happen. They did! (And they didn’t have to). Everyone involved in both deals were Gary, Andy Dario, Sal and Krissey in Customer Service. I'm telling you, these people are committed to a win/win deal. More

I was very pleased with our sales associate Kimberly Peppard. She was extremely helpful and made our experience a pleasant one. The finance Manager, Paul S. was also an enormous help. He fully explaine Peppard. She was extremely helpful and made our experience a pleasant one. The finance Manager, Paul S. was also an enormous help. He fully explained everything in detail and we left confident that we knew exactly what we were signing. More

I actually went in for an oil change for my 2009 Charger and was looking at the new Challenger's. Travis came and was so nice and knowledgable that we ended up buying my dream car when I thought I couldn't. and was looking at the new Challenger's. Travis came and was so nice and knowledgable that we ended up buying my dream car when I thought I couldn't. He never pressured us whatsoever. I like Towbin Dodge because my husband bought his truck last year there. I bought my Charger at Chapmon Dodge and I will never go back there again. Joe the finance guy was awesome as well. Krissey gave the the tour of my car and was absolute faboulous! The only problem I did expierence was when I was walking around the car with Krissey and Travis we had noticed that they never dried off the car from the car wash so there was tons of water spots and there were several scratches on the car. Travis said don't worry just bring it back and he will have them buff it out. That and only that was the only problem! Thanks Towbin Dodge for another wonderful Experience again!!!! More

When we (my wife and I) first arrived at the dealership, T Lim approached us on the lot and was very nice and courteous. He showed us a variety of models and was very polite while answering our questions a T Lim approached us on the lot and was very nice and courteous. He showed us a variety of models and was very polite while answering our questions and addressing our concerns. We picked out the car that we wanted (located at their other dealer in the valley: Prestige) and asked him to run numbers for us. It was the last business day of the month (4/30/2011) so it was the last day for factory and dealer incentives available that we wanted to take advantage of. We completed a credit application which allowed the dealer to run our credit and determine where we stood with financing. I was very clear with them that I had a short sale on my record which was recently settled and that the car would most likely have to go in my wife's name and we would use my income to co-sign with. In light of that information and based on our scores, we negotiated an excellent deal with T, Prem (aka “Blue Genie”) and the rest of the sales management team. We were so very excited. Scott Stephens and Prem were both very willing to work with us when we had some issues come up with the bank while finalizing everything that caused some increases with the monthly payments. When it was all said and done, they provided us with an absolute steal of a deal! During the delivery of the car, Krissey McGee was absolutely wonderful! She made sure that we were taken care of, and understood how everything worked on the car. Now we are the proud owners of a 2011 Dodge Journey R/T ... we couldn't be happier! Thank you Towbin Dodge! More

Jabar Nicholson was my service advisor and he has gone out of his way to be of help to me. He has gone way above his duties as a service writer to help in securing my vehicle needs. I trust him in tak out of his way to be of help to me. He has gone way above his duties as a service writer to help in securing my vehicle needs. I trust him in taking of my vehicle's needs. He always calls and tells me what is needed to repair my vehicle. He is an asset to the dealership. More

Rick is great and always freindly. Took. Care. Of. Me. Very quickly. I shouldn't have to type 250 characters to submit this survey. That is a rediculous requirement and being from the retail environment I Very quickly. I shouldn't have to type 250 characters to submit this survey. That is a rediculous requirement and being from the retail environment I know you are loosing scope with this requirement More

I purchased a "made just for me" 2011 FLAME RED Dodge Laramie. We live in Calif and not one dealer within 100 miles was willing to go the extra mile like Rennie did to get me the exact truck I want Dodge Laramie. We live in Calif and not one dealer within 100 miles was willing to go the extra mile like Rennie did to get me the exact truck I wanted---and I've tried for 2 years!!! Everyone else told me it couldn't be done---Dodge doesn't make a flame red Laramie!!! Well - I'm driving the truck that proves that it CAN be done and I have Rennie and Towbin Dodge to thank for it. Rennie was very knowledgable, helpful and extremely courteous and friendly. I have recommended him to everyone I know who happens to be looking for a new car/truck. I doubt I would ever go elsewhere for a new vehicle in the future. Rennie made the whole buying experience a real pleasure. It's nice to know there are dealers out there who really want to make sure their customers are happy and well taken care of. More

dealership was good to work with but have a couple of concerns: we were told the van would have uconnect for our phone and it does not have it. in addition we returned another lease van but are still g concerns: we were told the van would have uconnect for our phone and it does not have it. in addition we returned another lease van but are still getting calls from chrsyler about returning tht van so the dealership must not have notified chrsyler that they have the vehicle. More

Just wanted to let everyone know that the Faniance company was at fault with my preious rating and Not Towbin Dodge. I will highly recommond them. They done everything they could. I am sorry if i caus company was at fault with my preious rating and Not Towbin Dodge. I will highly recommond them. They done everything they could. I am sorry if i caused any inconvince. After my husband got done speaking with Scott Stephens, it was clear that Towbin dodge was the good guy. I over reacted. I am truly sorry. More

We have given the rating of "Great" because from the time we stepped into the dealership we were treated as people not as numbers. From the salesperson to the desk manager and finance departmen from the time we stepped into the dealership we were treated as people not as numbers. From the salesperson to the desk manager and finance department, the customer service was excellent. The deal they presented us was much better than we expected. Thank you. More