Tony Volkswagen

Pleasantly surprised I had been looking to purchase a 2015 GTI as a replacement for my 2012 TDI. After looking thru the online inventorys, I was aware that only one deale I had been looking to purchase a 2015 GTI as a replacement for my 2012 TDI. After looking thru the online inventorys, I was aware that only one dealer had a GTI Autobahn. I'd spoken to Dennis P. several times, and he suggested that he would work with me to get a good price on the GTI. Working with Dennis was the right choice, he showed me the features, prior to the sale, and stood by after to make sure that I understood all of the nuances of the new vehicle. I really appreciate the extra steps he took to make sure that I understood all of the subtleties, and when I had a question several days later, he made a point getting the answer to me ASAP. His patience, and product knowledge is outstanding. Usually at the closing is where I get the worst case of nerves, but Dennis was there, and Ryan S. executed the paper work with the kind of knowledge that comes from being a true professional. Thanks, my blood pressure never went off the scale! If you are interested in a vehicle that will please you over your tenure as the owner, I suggest checking out Tony VW, the Golf is an outstanding vehicle. David S More

Good Experiance Went in on a whim to look at the 2015 GTI. I was immediately greeted by Naurene. She took me to the car I was interested, after showing me the car w Went in on a whim to look at the 2015 GTI. I was immediately greeted by Naurene. She took me to the car I was interested, after showing me the car we went on a test drive. After working out the financials, Wendy prepared the paperwork in record time. I took delivery of the car that day. Upon delivery I noticed a few scratches on the bumper. I contacted Naurene about the scratches and she quickly put me in contact with Brandon at the service department. They replaced the bumper at no cost. Overall good experience. More

Awesome Dennis was very friendly and helpful. He helped me get the car I wanted and fixed a small problem to my car before i picked it up. He gave me the best Dennis was very friendly and helpful. He helped me get the car I wanted and fixed a small problem to my car before i picked it up. He gave me the best first experience in buying a car More

Excellent. Buy a VW Golf! I am extremely pleased with my experience with Tony Volkswagen. I was highly considering buying a new vehicle but wasn't quite sold yet, so I decided I am extremely pleased with my experience with Tony Volkswagen. I was highly considering buying a new vehicle but wasn't quite sold yet, so I decided to check out the VW Golf. Dennis Paulino showed me the different models of the Golf, and carefully explained the differences between them. He also discussed my reasons for purchasing a new car to make sure it was the right decision for me. There was no pressure to buy whatsoever. After two test drives and careful deliberation, I was sold on the Golf. After I had made my decision, all of the paperwork was done very quickly and I was able to drive out of the lot with my new Golf in a couple of hours. They also bought my previous car for a pretty good price considering its condition. All in all, I am very pleased with my experience at Tony VW. Buy a Golf, they are awesome cars! More

My experience was THE BEST! I recently PCS'ed to Hawaii and needed a car asap! I met Dennis, and he guranteed me he could find me a vehicle and a bank to finance me. I did not ha I recently PCS'ed to Hawaii and needed a car asap! I met Dennis, and he guranteed me he could find me a vehicle and a bank to finance me. I did not have a ride to the dealership so Dennis picked me up and allowed me to test drive one of the vehicles I picked out back to the dealership. The entire time Dennis remained professional and helpful. I left the dealership the owner of a 2013 Jetta and a happy customer of Tony Volkswagen. Couldn't have done it without the help of Dennis! I'm referring all of my battles to him! hooah! More

Awesome experience!! This was my first experience with buying a car from a dealership. They worked with me every step of the way and made sure I was taken care of. My sale This was my first experience with buying a car from a dealership. They worked with me every step of the way and made sure I was taken care of. My sales rep was Dennis paulino. He was willing to help me with any questions and had answers for them all. He is very knowledgable and was great to work with. I highly recommend anyone to ask for him. You won't be disappointed. More

Solving a Rattle Gary Hu, Damon Deuprey and Eric Smith provided excellent service! They worked diligently until they were able to find a rattle my new 2013 Volkswagen Gary Hu, Damon Deuprey and Eric Smith provided excellent service! They worked diligently until they were able to find a rattle my new 2013 Volkswagen Hybrid had in the roof for over a year. I had all but given up hope. The Service manager, Gary, called me daily with updates and went above and beyond in his superior customer service management. I would highly recommend this group for any problems you may be experiencing. I am so happy and thankful I found them!!! Cheers to a professional group with not only the skills to do the job, but, the attitude that makes getting your car serviced a pleasurable rather than deplorable experience! More

Best service This was the best and quickest service that I have had on Oahu. I have owned at least 4 cars here and this service was excellent from initial phone ca This was the best and quickest service that I have had on Oahu. I have owned at least 4 cars here and this service was excellent from initial phone call to finish. More

Complete failure to preform work I took my car in to Tony Volkswagen as it had a check engine light on the Service consultant, Damon Deuprey said that I needed a part and I should not I took my car in to Tony Volkswagen as it had a check engine light on the Service consultant, Damon Deuprey said that I needed a part and I should not drive it until repaired. This was on Wednesday, Damon stated that he would order the part and it would arrive the next day but to make sure leave it until Friday for pickup. On Friday I called, Damon was not there, the lady I spoke to on the telephone took 20 minutes to find my car and they tpld me it was ready for pickup. I came to pick up the car, paid $550 for the repair and part and thought my car was fixed. The next morning I got into the car and the check engine light was on again, I returned to the dealer to be told oh your car was not fixed. The part we ordered did not come in. This dealership allowed me to pay for a repair and drive a car home that they said was not safe to drive. I assume if I had not returned with the check engine light they would have stolen my money. I would never take a car there again for repairs. They are absolutely untrustworty. More

Ms. Milisits Review Wendi was fantastic! She was very customer friendly and worked within our financial budget. She made the experience very pleasurable and was extremely Wendi was fantastic! She was very customer friendly and worked within our financial budget. She made the experience very pleasurable and was extremely professional. I would recommend working with Wendi to my friends. More