Tony Volkswagen
Waipahu, HI
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313 Reviews of Tony Volkswagen
Thank you Francis and Misty for making my lease trade in a breeze. I was back and forth between cars for a while and Francis did the best job in getting me where I needed to be to get into a brand new Tigua a breeze. I was back and forth between cars for a while and Francis did the best job in getting me where I needed to be to get into a brand new Tiguan. Then whole buying experience was quick. Once we got the numbers where I wanted, all by text at that, I was in and out in under 2 hours! James in finance also helped educate me on added products for my car. Definitely recommend Francis for you car buying experience! More
Fantastic experience, my salesman Eli was awesome! Completely happy with the service and purchase! Eli is the best, so if you need a car go see him! Completely happy with the service and purchase! Eli is the best, so if you need a car go see him! More
We had a wonderful experience in the purchase of a used 2015 Mustang GT from Tony Nissan. From start to finish, we received excellent communication and customer service. The honest and no pressure bargai 2015 Mustang GT from Tony Nissan. From start to finish, we received excellent communication and customer service. The honest and no pressure bargaining were pleasant surprises. They even offered financing options. We definitely would consider doing business with Tony Nissan again in the future. More
Mahalo for providing exceptional customer service. During this time of uncertainty, our family was able to safely and smoothly purchase our vehicle with minimal in person contact. We were able to browse for this time of uncertainty, our family was able to safely and smoothly purchase our vehicle with minimal in person contact. We were able to browse for vehicles safely from home online, communication was excellent via email, text, and phone & we were able to complete most of the paperwork before going in for the test drive. Mahalo Tony Nissan More
Everyone was very helpful and made buying a new car very easy. Alissa was great to work with and I appreciate her extra help and support throughout the process. She is fabulous and I will continue to recomm easy. Alissa was great to work with and I appreciate her extra help and support throughout the process. She is fabulous and I will continue to recommend her as a knowledgeable sale person to those in my network More
This is the 2nd time we have leased vehicles with Tony Volkswagen. It’s always a pleasant experience working with them. Alissa was knowledgeable and friendly. We are very happy! Volkswagen. It’s always a pleasant experience working with them. Alissa was knowledgeable and friendly. We are very happy! More
Been a customer since 1996 and I continue to be a satisfied with Tony Vollswagen. Alissa is terrific and patient. Looking forward to enjoy my VW Jetta satisfied with Tony Vollswagen. Alissa is terrific and patient. Looking forward to enjoy my VW Jetta More
In January, I was called to get safety inspection at Tony VW but when I got there, they said I wasn't supposed to be there. In March during my vacation, I set one day to get my car checked out (visor, screec VW but when I got there, they said I wasn't supposed to be there. In March during my vacation, I set one day to get my car checked out (visor, screeching sound, and stalling). When I got to Tony VW, I was told the moment I got there that they don't service those things because they don't have the device to see what's wrong. I started calling jeep companies to get an appointment. Then because they all seemed weeks away, I asked to speak to manager. I waited almost two hours and I was very upset because I didn't and don't have too much free time. Damon told me that workers don't look at who's coming in until the day before. I wish they look at it when they first knew of it since tony honda did speak to tony VW mechanics about it. I feel this could've been prevented earlier. However, as of yesterday, my visor was fixed by windward dodge and they got me a rental car for next week when they fix my alternator. I did get upset because when they told me they didn't have a device to check the problems, I feel they didn't thoroughly check it out before I bought the jeep too. The jeep was jerking from the first week but we all thought it was part of the energy saving device. I'm happier now that I don't need to worry about my visor falling. More
Great Service. Aaron Chan is the person you want to schedule your VW service with. We are a VW family - now on our 5th VW and we have been servicing our VW at Tony VW for about 20 years now. Aaron has schedule your VW service with. We are a VW family - now on our 5th VW and we have been servicing our VW at Tony VW for about 20 years now. Aaron has been helping us with our servicing for nearly 8 years now. He is the best!! He is very pleasant to work with. More importantly he is thorough and meticulous with the checklist of things that need to be serviced. If we are unable to get everything done on the checklist then he has also helped us prioritize the list. He will always call on time to remind us of any ordered parts that have come in and need to be replaced. When we were a one-car family he always accommodated us so we did not have to wait that long to service the car. Big Mahalo to Aaron! More
With Jon Nishimura, we had the most pleasant car buying experience ever. Few years ago Jon helped us purchase a VW CC and then earlier this year he helped us move into a VW Tiguan. Jon was thoughtful, list experience ever. Few years ago Jon helped us purchase a VW CC and then earlier this year he helped us move into a VW Tiguan. Jon was thoughtful, listened carefully to what features we wanted in our next car, and proceeded to show us our options. He is very knowledgeable about the cars he sells and was quick to identify the differences between the different models and makes. He made the whole process so easy and fast for us. We were so impressed that when we wanted to buy our second car we went back to Jon. He showed us some of the Nissans (we did not want a second VW) he sells but, when he saw how I had done all my research on a Honda Fit, rather than talking me out of the Honda (which he does not sell), he walked me over to the Tony Honda dealer and introduced me to a Honda salesperson. I much appreciate Jon recognizing what we needed in a second car and being so straight forward and respectful our time. Big Mahalo to Jon. For sure, call ahead and take an appointment with Jon when you want to buy a car from this dealer! More