Tony Serra Nissan
Cullman, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Very friendly and great service! Answered all of our questions and got us taken care of right away!!! Answered all of our questions and got us taken care of right away!!! More
The deal I was promised, was not what I ended up getting. Also, when the $5k in Serra cash that was promised at the beginning of the deal came up missing, they are like "What cash incentive?", of course it Also, when the $5k in Serra cash that was promised at the beginning of the deal came up missing, they are like "What cash incentive?", of course it was gone from the website since they marked it as sold but it was on every identical vehicle. Didn't matter, I'd already signed the paperwork in good faith and thought it would be what we agreed on. I had an extremely important appt the next morning and it was late, so they just took advantage of that. If I hadn't said flat out that I WOULD NOT trade my car in for such a low value and they promised more, I'd have loved the new car. Looks like they took me for at least $7-9k over the agreed deal. More
I looked at a Nissan rogue, I was told about it, but important information was not discussed with me. I did actually buy the car but when I looked at the carfax report there were discrepancies in the re important information was not discussed with me. I did actually buy the car but when I looked at the carfax report there were discrepancies in the report. One which was over 1000.00 miles at services.the car was registered at just over 35 k and the jump to over 100 k and beck down again was not good To many parts had to be replaced close together. I had left the car over night for clean up and an alignment also, when I came back the next day and discussed my concerns, the agent looked into it, came back and did the said the sale was voided !!! I do have the paperwork , I did not give them my part. I won’t go be going to Nissan again when treated like this. i feel I was being taken advantage of because I am an older lady and was pressured fairly hard on this. More
Service department took care off services needed in a timely and expert fashion. Cashier on other hand could not log in to find out if we had credits and was not very personable. She was waiting on someo timely and expert fashion. Cashier on other hand could not log in to find out if we had credits and was not very personable. She was waiting on someone else to arrive to take her place was the excuse. More
Decent experience overall. Wish my car would’ve been cleaned inside though. Seemed as if it didn’t get looked at before it was sold. Everyone was super nice though. And I do lo Wish my car would’ve been cleaned inside though. Seemed as if it didn’t get looked at before it was sold. Everyone was super nice though. And I do love the car. More
I d like to check into looking at some car you all have. The service was great thank You! The service was great thank You! More
Great service and friendly employees. They got me in and out quick and we're very knowledgeable. They got me in and out quick and we're very knowledgeable. More
The dealership is very good and I would tell anyone that you’re the best you’re the best More
Kind, friendly, and courteous; somewhat negotiable on price; comfortable and spacious waiting area that is conveniently located price; comfortable and spacious waiting area that is conveniently located More