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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.5
2,451 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,451 reviews

November 06, 2026

Brantsen and clay were fantastic. Love visiting with them. They have helped me with my last two purchases! More

by dovescry777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brantsen
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November 06, 2026

Would have appreciated a little more communication to let us know what was done and if there were any issues. When we need to come back for next service visit. I am a 83 year old female. My husband has alway More

by KJHAZ
Recommend Dealer
Yes
Print
Nov 06, 2026 -

Tony Serra Nissan responded

We are sorry to hear that we did not meet your expectations at your visit. We strive to make sure that visits are handled timely and properly. We know it can be a challenge when a person takes over for someone else that things can be stressful and confusing. Please let us know when there is something you do not understand and we will make sure that the information is easy to understand while answering any concerns you may have.

Nov 06, 2026 -

KJHAZ responded

Thank you. I Will make sure I make my concerns and questions answered at the time of the service appt.

November 06, 2026

5 Very helpful. Always returned my calls in a timely manner. Was polite and responsive to my concerns. More

by KJHAZ
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Nov 06, 2026 -

Tony Serra Nissan responded

We are glad that we were able to resolve any concerns you had from before and the updated review. Thank you for allowing us to make it right so that you are satisfied with your service. Thank you and see us again for your vehicle service needs.

November 04, 2026

They are always friendly and efficient. It is no problem getting appointments and you never have to wait very long. More

by DIANNEPACE12E
Recommend Dealer
Yes
Employees Worked With
Scott/1355
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Nov 06, 2026 -

Tony Serra Nissan responded

Having a quick service visit is always a priority. We will always try to be prompt and friendly, explaining and answering any questions. Thanks for the great review and the 5 stars. That makes us smile.

November 04, 2026

Always prompt service and friendly personnel. The Service dept has always been efficient and answered any concerns we've had. More

by DIANNEPACE12E
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Print
Nov 06, 2026 -

Tony Serra Nissan responded

Thanks for the great review. We enjoy the value of service our customers receive and tell us about.

November 04, 2026

Easy to deal with, polite and gelpful Knowledgeable and helpful, easy to work with. Cool More

by armyman_cad
Recommend Dealer
Yes
Employees Worked With
Branston and Tristan
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Nov 06, 2026 -

Tony Serra Nissan responded

It is great when the staff you are working with is knowledgeable and friendly. It makes the interaction smooth and the visit pleasant. Thanks for the great review and the 5 stars! We love hearing how we are doing with customer interactions.

November 03, 2026

Time of arrival i was greeted and oil change was very quick Service was very fast and friendly More

by tddad7
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Print
Nov 03, 2026 -

Tony Serra Nissan responded

Thank you for trusting us with your automotive service. We enjoy knowing that customers are happy with the service from beginning to end. Thank you for the 5 stars and we look forward to seeing you again for your next service.

November 02, 2026

Quick, professional, courteous. I called with my issue and they told me to bring it right in More

by Pbarnett1221
Recommend Dealer
Yes
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Nov 03, 2026 -

Tony Serra Nissan responded

Having an issue is never good but I am happy that your issue was resolved quickly and with professionalism. We strive to make sure each situation is taken care of the first time. Thank you for entrusting us with your vehicle issue and we look forward to handling your services again. Thank you for the 5 stars and the nice review.

November 01, 2026

My daughter is in school at Wallace away from home and you guys made her feel right at home and comfortable. Thanks so much for taking care of her More

by TIMBRANDIE12
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Print
Nov 03, 2026 -

Tony Serra Nissan responded

We love to know that our customers feel at home when they are here for any reason. We enjoy meeting each person and understanding their needs from us. We strive to make everyone feel like family and we are thrilled that she felt like family here.

October 30, 2026

Service. Warenty work. Maintenance Very helpful in every way answered every question I had Thanks More

by Hlcole1946
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Print
Nov 04, 2026 -

Tony Serra Nissan responded

Thanks for the wonderful review. We are thrilled to know that all your questions were answered and that you had a great experience. Thanks for the 5 star review and come back for all your service needs.

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