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Tony Serra Nissan
Cullman, AL
1,538 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,538 reviews
June 10, 2024
Ashtin Hipp in service department is awesome to interact with! Very informative and found us the best prices when we had to get some new parts over the other places we checked into! She made us comfortabl with! Very informative and found us the best prices when we had to get some new parts over the other places we checked into! She made us comfortable while waiting and kept us informed every step of our process! 💯 won’t hesitate to go back! More
by ppitts5
Verified CustomerEmployees Worked With
Ashtin Hipp
Helpful June 10, 2024
9:34 5Gc Tony Serra Nissan Your Review • 15 Word Minimum Best service I've ever received at a car dealership! Jason Dumas was great! I made an appointment, told him what I wanted and he saw me imme Minimum Best service I've ever received at a car dealership! Jason Dumas was great! I made an appointment, told him what I wanted and he saw me immediately. He had all the information ready when I arrived. He was very knowledgeable and explained everything about the process! I will definitely recommend my friends and family to Tony Serra and Jason Dumas! The entire staff were personable and made me feel very welcome! More
by vickieshwab135
Employees Worked With
Susan Sheridup
June 08, 2024
xxxx poor service sold us a lemon with preexisting conditions…Now they want take responsibility for their actions… we gave up and have pursued legal action. Don’t do business here. conditions…Now they want take responsibility for their actions… we gave up and have pursued legal action. Don’t do business here. More
by 4fieldsfamily
Employees Worked With
General manager Amir
June 07, 2024
The staff is friendly, professional, and welcoming. The service staff communicates well , with products and prices. The service staff communicates well , with products and prices. More
by sharrontharp
June 05, 2024
Mike and Cody were super helpful. Had a bit of miscommunication at the beginning but they got me in something I was happy in. And that I will definitely keep. My other car was Great b Had a bit of miscommunication at the beginning but they got me in something I was happy in. And that I will definitely keep. My other car was Great but I hated the color and remote start didn't work half the time when I paid 800 for it. Cody and Jody even helped me clean out my car Mike did too I just had massive stomach surgery for the 2nd time in 6 months 6 weeks ago so I was unable to get my seat covers off by myself. They answered all my questions and I will definitely be back if and when we come back to purchase our truck in a few months. Exceptional service More
by bg9192589
Employees Worked With
Mike Crider, Cody Salems, and Jody, all sales department Rhett Tucker
June 04, 2024
Learned the hard way that appointments are the way to go. Wait time was minimal Wait time was minimal More
by pjb1027
Employees Worked With
June 03, 2024
I just wanted to take a moment to express my gratitude for the excellent care and service you provided for my car. Your attention to detail and commitment to customer satisfaction did not go unnoticed. Th for the excellent care and service you provided for my car. Your attention to detail and commitment to customer satisfaction did not go unnoticed. Thank you for your outstanding work! More
by mflanigan
