Tony Nissan
Waipahu, HI
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1,726 Reviews of Tony Nissan
Bad experience. Entered car to test drive with radio on. Didn’t notice the grinding’ noise from brakes until after I bought the car. Brought the issue to Nissan a Entered car to test drive with radio on. Didn’t notice the grinding’ noise from brakes until after I bought the car. Brought the issue to Nissan after a week of driving and they say can’t do anything: ‘noise is not covered’ under CPO warranty. When I brought the car in to get looked at. They shine a flashlight in the wheel and call it rust - is that what you call inspecting what's causing the breaks to grind? They said they shined a flashlight to see rust!!!! They say rust is causing the grinding and should go away after driving it for a while. When I brought it in, it already had been a week of driving (now 2 weeks and still grinding). Out the gate, seems I will be stuck with an expense (rotors or brakes) for a ‘CPO’ certified car. A "certified pre-owned car'" should be mechanically sound, not just safe. Nissan should have taken care of the grinding before the sale of the car. Very disappointed in the sale/service. More
Jason is very helpfull and have great customer service and knowledgeable in terms of what needs to be done for my car to get fixed. I am very much appreciated. Jason is awesome! and knowledgeable in terms of what needs to be done for my car to get fixed. I am very much appreciated. Jason is awesome! More
Staff are friendly and efficient. Brought my car in for an oil change and it was completed in less than an hour. Where I used to bring my car, I would have to wait 2-4 hours for an oi Brought my car in for an oil change and it was completed in less than an hour. Where I used to bring my car, I would have to wait 2-4 hours for an oil change to be completed! Waiting area was also a welcome comfort. I'll be bringing my car to Tony Nissan from now on. It may cost a little more, but the amenities are worth it. More
Very accommodating, friendly staff, easy to find. The person who answered my call to make an appointment was very pleasant and informative. The person who answered my call to make an appointment was very pleasant and informative. More