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Tony Nissan
Waipahu, HI
1,693 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,693 Reviews of Tony Nissan
September 23, 2015
So far, so good. So I have finally purchased my 1st new vehicle, and it purchased through Tony Nissan. My salesman, Tommy Chun-Ming, was absolutely fantastic. He was So I have finally purchased my 1st new vehicle, and it purchased through Tony Nissan. My salesman, Tommy Chun-Ming, was absolutely fantastic. He was incredibly honest, and straight-forward. I will certainly recommend his help to friends and family! Unfortunately, I have been having some issues with the NEW vehicle, but Tony Nissan, have been working hard to alleviate any issues. If anything changes, I will be sure to update. More
by FrontierPRO4x
Employees Worked With
Jason Beleno, Jenna Wright, Tommy Chun-Ming
August 10, 2015
Easy peazy lemon squeezy This is the second Nissan I got from Tony Nissan. Go see Kurt Speas he is the man. Quick and painless process. I will be back to get another. This is the second Nissan I got from Tony Nissan. Go see Kurt Speas he is the man. Quick and painless process. I will be back to get another. More
by Paul Orem
Employees Worked With
Kurt Speas
July 22, 2015
UNPROFESSIONAL & GREEDY SALESMAN Yesterday 7/21/15 My wife came to Tony Group 'cause she accompanied her Mom to purchase a brand new car from Tony Hyundai two years ago and had a wond Yesterday 7/21/15 My wife came to Tony Group 'cause she accompanied her Mom to purchase a brand new car from Tony Hyundai two years ago and had a wonderful experience. She thought we would have the same experience at Tony Nissan. We were looking for a Brand New 2015 Nissan Rogue... something good on Gas mileage, or a decent used car. After 30 minutes of looking, we waved our hands to summon a salesman from the tent they were all sitting under... we found a Rogue that my wife wanted to test drive. I stayed behind in the lot to continue to look in case my wife didn't like the car she was driving... The FIRST salesman (I didn't get his name) was with me in the lot as I waited for my wife to come back with "Louie"... and he directed me towards a 2013 "DODGE AVENGER" that had a price tag of "$13,687" or so... when my wife got back I led waved at her to come take a look... she sat in it and loved it. We had $11,000.00 in cash and had made an $11,000 CASH OFFER... But, Louie kept insisting for us to "FINANCE"... we expressed that we had a Chapter 13 Bankruptcy, and didn't want to incur any debt, but he kept insisting on us "FINANCING"... giving us options and saying "I would only need $2,000.00 down and we can finance"... when we didn't budge and said $11,000 cash... Louie said "OK... If you have the $11,000 cash... when can you come up with the balance of the $13,000 and some change"... we proceeded to say "No thank you" we'll keep looking. So, we drove around the lot, and went to look at Hyundai and pulled over to the side of the road and said a quick prayer... and we went back to Tony Nissan. My wife didn't want to deal with Louie so she sat in the truck.... I went in and offered $13,500 OFF THE LOT FINAL OFFER... w/contingency of $11,000 cash and the $2,500 balance paid in 30 days... Louie said, and I quote "OK Ana... it's a done deal, please sign at the bottom and I will be right back with YOUR KEYS"... and Louie comes back with a "Oh Ana... we have to FINANCE THE $4,000 PLUS"... I was so angry/upset... I told him "Are you that DESPERATE???".... I deal with a 3,000 plus Union membership for a large International Union and work with hundreds of millions of dollars in contracts on a daily basis. My work entails NEGOTIATIONS on a daily basis, grievances, etc...and even have 10 years of Life Insurance Sales to add to that... and I've NEVER EVER experienced such GREED & UNPROFESSIONALISM in my entire life. I could of simply went to Mercedes Benz Honolulu where my best friend was willing to help me get my wife a car... But, we did not want to get into debt!!!!! We wanted something that we could purchase off the lot FREE & CLEAR! I wanted to get my wife a nice, safe car with good gas mileage that had very low mileage that was safe to transport our ONLY GRANDDAUGHTER. We left Tony Nissan sad, angry and our TRUST in Car Salesman went out the window. We have bought 7 cars in our short life and have NEVER felt so violated, EVER!!!!! I wanted that "2013 DODGE AVENGER" so badly for my wife and granddaughter. But, it wasn't meant to be. I will make sure I get out to my 3,000 plus Union Members... to NEVER PATRONIZE TONY NISSAN/TONY GROUP... and will forward to our International Union to publish in our Monthly Magazine/Newsletter about my HORRENDOUS EXPERIENCE with "Louie" and Tony Nissan/Tony Group!!!!! More
by UnionStrong808
Employees Worked With
Louie Boria
July 18, 2015
Excellent Purchasing Experience My sales representative Cal was great! He was very knowledgeable and never pressured me one way or another. He answered my questions and made the ent My sales representative Cal was great! He was very knowledgeable and never pressured me one way or another. He answered my questions and made the entire process stress free. More
by Smnash
Employees Worked With
Cal Delos Santos
June 26, 2015
Kameron Omizo This is a bit late but my Mother always said, "Better late than never". I was so very pleased with my experience with Kameron. Generally, my experie This is a bit late but my Mother always said, "Better late than never". I was so very pleased with my experience with Kameron. Generally, my experience with car salesmen has been negative. Kameron changed my mind. He was attentative to what I was telling him and respected the research I had done. I went through months of research before I chose the Nissan Versa as my car of choice. He allowed me to take my time on the lot to verify that research and to make sure the Versa would meet my particular needs. My husband was so impressed as well. He too had similar negative experiences on other lots with other sales personnel. I will definately let others know they can count on Kameron for meeting their needs and not pushing a dealership agenda on them. He was a delight to work with. Thanks Kameron! More
by Sue20100
Employees Worked With
Jeb Sheppard, Debbie Adams, Greg Jackson
June 17, 2015
It was very professional and hassle free Went in to purchase a 2016 Nissan 370Z Nismo and the experience was great. Very friendly and knowledgeable sales person and overall I rate Tony Nissan Went in to purchase a 2016 Nissan 370Z Nismo and the experience was great. Very friendly and knowledgeable sales person and overall I rate Tony Nissan 10 out of 10. More
by Bigdog0265
Employees Worked With
Cal Delos Santos, Darren Sasaki
June 17, 2015
Great Customer Service Went in to purchase a used vehicle. Louie was very helpful and easy to work with. He is friendly, professional and made sure I was taken care of. J Went in to purchase a used vehicle. Louie was very helpful and easy to work with. He is friendly, professional and made sure I was taken care of. James also worked with me on financing. This was the best experience I've had at a dealership. More
by zeenbean
Employees Worked With
Louie Boria, James Kawata
June 03, 2015
Three hour "Express oil service" Brought in my 2015 Murano for its first 6 months oil change. Dropped off at 7AM and told it would take an hour. Decided to wait, but walked off lot Brought in my 2015 Murano for its first 6 months oil change. Dropped off at 7AM and told it would take an hour. Decided to wait, but walked off lot for breakfast. Jenna did not give me a contact number or business card. Returned about 8;15AM and waited in lobby area. I saw Jenna but she did not acknowledge us. Sat at her work station eating without updating us on my car. About 9:15 started to worry and walked up to Jenna. She immediately told me the car would be ready in a "few minutes", so I returned to the lobby. After fifteen minutes still no word, and Jenna did not approach me to give an update. Finally after another 30 minutes, 9:45AM I went to another worker, I asked for a service supervisor and she offered to help me. I apologize for not getting her name. This female went to Jenna and after several minutes she returned and said there was a mix up and our car was not even being serviced yet. Finally at about 10:15AM three hours later, we got our car back. Jenna gave us the paperwork and keys and said "sorry about that". She did not appear sincere about it and hurried us off. I am upset that I was not kept updated and it seems Jenna did not take the effort to resolve my dilemma as I was just kept waiting in the lobby. Very poor customer service. More
by gerry murano owner
Employees Worked With
Jenna Wright
May 27, 2015
Great service I would like to thank Kameron from Waipahu Nissan for a wonderful experience purchasing our new car. He was extremely helpful and kept us informed on I would like to thank Kameron from Waipahu Nissan for a wonderful experience purchasing our new car. He was extremely helpful and kept us informed on what needed to be done . We live on the Big Island. Karmeron made our purchase not so painful , considering we are a different Island. We recommended Tony Nissan to all our friends and Ohana .And the price was right . Mahalo More
by Debs
Employees Worked With
Jeb Sheppard, Debbie Adams, Greg Jackson
May 25, 2015
Amazing service Cal was very helpful from beginning to end. He in an absolute professional! He made the whole experience enjoyable. He even took care of the little de Cal was very helpful from beginning to end. He in an absolute professional! He made the whole experience enjoyable. He even took care of the little details like making sure we had coffee or water and snacks to munch on while we waited. And he always made sure to give us updates about what was going on. I would highly recommend him to my family and friends! More
by jdizon
Employees Worked With
Cal Delos Santos
