Tony Nissan
Waipahu, HI
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1,693 Reviews of Tony Nissan
No hassle No Pressure Cal was great! I hate shopping for vehicles primarily because the sales people follow you around constantly but Cal offered me his business card and Cal was great! I hate shopping for vehicles primarily because the sales people follow you around constantly but Cal offered me his business card and let me wander around the lot on my own and told me to call him if I saw anything I was interested in - that alone let me defenses down and it was a such relief! I was able to look around under no pressure and I did find a vehicle that I was interested in, I came up to him and we went from there...he listened to me and gave me exactly what I wanted. The sale was very straight forward and easy. I felt very comfortable, at ease and confident that we could do business together. About two hours later I was walking out with my new car and within my intended budget! Very happy with my purchase! More
ALLEN DIETHRICH ROCKS This dealership is awesome and Allen is SO great. I was really nervous going in because I had never bought a car from a dealership before, but he was This dealership is awesome and Allen is SO great. I was really nervous going in because I had never bought a car from a dealership before, but he was extremely relaxed and guided me through the process at my own pace. He pulled up EVERY car on his computer that met my standards and then took the time to show my husband and I each one that I selected (there were, like, thirty and a lot of them were the exact same car in different colors). My husband and I are a pretty young couple and I didn't feel even once that he was trying to take advantage of us. He guided us through the whole process like a pro, joked with us, and was generally just a great person. I left with the perfect car for me as well as trust and confidence in the dealership itself. I would recommend this place and this salesman to anyone, especially young people who might be nervous about the car buying process. ALLEN IS THE BOMB! More
Helped me work with in my budget I was very pleased with Thomas, he worked with me to help get what was important with my car and in my budget, I will be going back to Tony Nissan to I was very pleased with Thomas, he worked with me to help get what was important with my car and in my budget, I will be going back to Tony Nissan to take care of every thing else. More
Outstanding Service Today I brought my truck in for a sensor light problem. Jason Komori was very helpful. He and the gentleman who helped me upon arrival made it easy. T Today I brought my truck in for a sensor light problem. Jason Komori was very helpful. He and the gentleman who helped me upon arrival made it easy. Thank you for being so professional. More
Salesman High Recommendation . Your salesman (Louie) was truly an exceptional salesman. the opportunity to deal with him before and enjoyed his professional attitude and present . Your salesman (Louie) was truly an exceptional salesman. the opportunity to deal with him before and enjoyed his professional attitude and presentation. A family man. More
I got the car I wanted without hassle Louie got me the car I wanted in the color I wanted. Once I told him that I didn't like the color of the cars on the lot, he took me off site to make Louie got me the car I wanted in the color I wanted. Once I told him that I didn't like the color of the cars on the lot, he took me off site to make sure I found one. Louie was friendly, knowledgeable and understood my needs. He told me all the features, helped me move my things from my old car and set up the blue tooth and this was 8 pm. The only thing I can complain about, which has nothing to do with Louie, is the tremendously long negotiation for price with the manager. I had to fight tooth and nail to get just a little break on the price. It was also the longest price negotiation I have ever gone through. At one point I walked out. Make it easier. If you can't meet the price I want, just say no. Don't play this back and forth game for 2 hours. When I do recommend someone to Tony Nissan I will tell them to ask for Louie but I will also warn them that Nissan makes price negotiation excruciating! More
Purchase of NV200 Great pricing and minimum amount of time spent purchasing the car. Peter worked out a good deal and prepared alot of the paper work before hand to sa Great pricing and minimum amount of time spent purchasing the car. Peter worked out a good deal and prepared alot of the paper work before hand to save alot of time when we actually went to pick up the vehicle. We ended up saving time and money More
Best ever service I've been going to Tony Nissan since the old Pacific Nissan days in Waipahu. Three Pathfinders in a row!! Have seen a lot of service advisors come an I've been going to Tony Nissan since the old Pacific Nissan days in Waipahu. Three Pathfinders in a row!! Have seen a lot of service advisors come and go. This was a return trip due to parts availability. I came in on Saturday without an appointment a was home in 4 hours!! Chantel was a rock star, by far the best advisor experience to date. I watched as she treated every customer like family and I got winded just watching her. Although she deserves a promotion, please keep her in service!!! I will definitely be requesting her during future visits. Thanks Chantel, your amazing!!! More
Unprofessional Sales Management Although Mr Will Rodriguez handled the negotiations very well my experience today became unpleasant upon meeting Mr. Jeb Sheppard. Mr. Sheppard your Although Mr Will Rodriguez handled the negotiations very well my experience today became unpleasant upon meeting Mr. Jeb Sheppard. Mr. Sheppard your smug demeanor was unprofessional. Your explanation of why I would not be able to take the car home was self centered. You explained as if it was you that was unable or unwilling to allow me to take the vehicle home. Despite having an approval letter from a local bank that your dealership deals with DAILY you stated that YOU simply couldn't let me take the car. You looked at me and asked what would I do if I were you. Sir, have you never dealt with customers before in your long career as a SALES MANAGER. The correct answer should have been: You were not in a position of authority to allow a vehicle that has not been paid for or signed under contract to be delivered or released to the customer. Not simply that the six thousand dollars wasn't worth your job. Mr. Shepard, I will be in contact with your supervisor and if that does not satisfy my expectations of solution I will be in contact with someone that will take customer service seriously. I simply will not tolerate a mere sales manager to act as if he is better than me and state that he does not take my word over the security of his job. This deal was finished. The sales was made, Jeb Sheppard lost the deal for Tony Nissan today. Mr. Sheppard you should be ashamed for allowing your ego to make me, the customer, feel belittled. More
Juke purchase 26 SEP 15 Absolutely needed to buy a car that day. No idea what kind of car (or truck) we we looking for. Spent some time and found one that worked for us. De Absolutely needed to buy a car that day. No idea what kind of car (or truck) we we looking for. Spent some time and found one that worked for us. Decent price, good milage and looks like it will fill our needs. We asked for Cal in that he worked w/ me a few weeks back when I started looking around. He was helpful, not pushy and took great care of us. Angela had spent a considerable amount of time researching a specific type of truck bed cover I wanted when I was looking for accessories that I would want on a pick-up. She was that way on Saturday also. James took care of the financing in no time at all. Everyone else we met went out of their way to make sure we were on track. Looked like they were enjoying their work besides. Bottom Line...your folks did a great job and made buying the car a lot less painful than I ever remember before. Besides Trish loves the car. She may even let me drive it one day. More