Tony Nissan
Waipahu, HI
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1,726 Reviews of Tony Nissan
Drop off process was smooth, met by service advisors, wait time in lounge pleasant, service advisor texted message on status of work, took care of pmt, asked for keys & my car was outside parked ready fo wait time in lounge pleasant, service advisor texted message on status of work, took care of pmt, asked for keys & my car was outside parked ready for pick up. They were on time. More
Do not take your car here. It will take forever to get it . If you do bring your car in, ask them how long it will be do not let them take anything apart before telling you if It will take forever to get it . If you do bring your car in, ask them how long it will be do not let them take anything apart before telling you if they have the part in stock. I came for a routine inspection. They said my car had a recall they took apart my brake system, which makes my car drivable before telling me that the part was going to take at least three weeks to get in.. Three weeks I was without a car because the dealership lacked common sense to Ask me if I wanted my car back till they got The part in. They made a Bad judgment. I literally had to get a rental car. They made excuses after excuses do not take your car here. did they make it up to me by waving the inspection fee and giving him my car wash they didn’t vacuum the inside of it, Yes, they did that make up for three weeks without a car and having to use my insurance for rental car-no-Should I sue them Through my insurance company, probably it’s only been a few days so I’ll think about it More
Appointment taken early as 1 and 1/2 hours before scheduled time. Reused old parts instead of charging me for new ones. Job done early and I was on my way. scheduled time. Reused old parts instead of charging me for new ones. Job done early and I was on my way. More
Tommy did an excellent job of keeping me updated while I waited and they got my car done quickly and efficiently . I appreciate their time and efforts . waited and they got my car done quickly and efficiently . I appreciate their time and efforts . More
I like the location of this dealership. There is a lounge where I can comfortably wait for my vehicle; the staff is pleasant and knowledgeable and I am advised of any potential issues regar There is a lounge where I can comfortably wait for my vehicle; the staff is pleasant and knowledgeable and I am advised of any potential issues regarding my car and given options. More
My service advisor was attentive, personable, and extremely helpful. He made sure I was aware of any updates and got my problem resolved in a reasonable amount of time. It’s great servicing my car at extremely helpful. He made sure I was aware of any updates and got my problem resolved in a reasonable amount of time. It’s great servicing my car at Tony Nissan. More