Tony Nissan

My Tony Nissan experience started with my car making a tapping noise, so I took my car in. 7:30am Dropped off car was told by the employee it would only be 2 hours max. 10:30am asked the cashier to check tapping noise, so I took my car in. 7:30am Dropped off car was told by the employee it would only be 2 hours max. 10:30am asked the cashier to check on the status of my car, I was then told that they just started to take a look at my car. 12:00pm Was told they found the problem, it was my struts that needed to be replaced, was quoted $650.00 so I said go ahead and do the job. It took them 6 hours to finish. I was told I can pick up my car at 6:30pm What really pissed me off was driving home I could still hear the tapping noise. On top of that the bill was $1,124.74 The employee quoted me way under from what they charged. I then took my car back got it re-checked, now they say my inner tie rods need to be replaced with a alignment $621.22 The service people never followed up with me. To me they need to change their procedure, because it sucks. More

I visited the Tony Nissan showroom in Waipahu, Hawaii to buy my new 2008 Rogue. The dealership showcases an extensive collection of latest and pre-owned Nissan models. The sales staff was quick in understan buy my new 2008 Rogue. The dealership showcases an extensive collection of latest and pre-owned Nissan models. The sales staff was quick in understanding my driving needs. I went through a smooth and easy car buying experience. I was impressed by the professionalism of the staff and buyer-friendly services offered at the dealership. More

I found the Tony Nissan online dealership while surfing through the Internet to buy a pre-owned Nissan car. I was impressed by the multitudinous features available at the dealer’s website. The website cont through the Internet to buy a pre-owned Nissan car. I was impressed by the multitudinous features available at the dealer’s website. The website contains comprehensive information about all the Nissan cars displayed at the showroom and has an exclusive section on Pre-Owned vehicles. I found my certified pre-owned Altima online. The dealer’s website saved my time and money. More

This place sucks. The Sales and Service are both bad. I bought a Nissan Sentra here. The "Check Engine" light was on when I took delilvery of the car. I was told to take the car home and it should go away bought a Nissan Sentra here. The "Check Engine" light was on when I took delilvery of the car. I was told to take the car home and it should go away on its own. It didn't and I had to bring the car back for maintenance for a sensor replacement. Then an irritating buzzing sound started comming from the driver side door. I brought the car in three times to have this fixed they were not able to fix the problem. One of the customer service angents had a very bad attitude. Later I started having problems with the brakes making sounds and getting weird resistance when stepping on the pedal. The service people said that someone else had done the front brakes and that I should take the car back to them to have them adjusted. The brakes had never been worked on before. They were the brakes that came with the car when I bought it. This dealer sells Honda, Nissan, Hyundai, and VW cars. There are other dealers in Hawaii that sell these cars. I don't recomend buying a car here because of bad sales, rude customer service, and super incompetent service personel More

Tony Nissan is one of the most over-priced dealers I've been to. I was told that the reason prices are higher is because of the cost to ship them to Hawaii...hmmm. Is that why I found the exact same vehi been to. I was told that the reason prices are higher is because of the cost to ship them to Hawaii...hmmm. Is that why I found the exact same vehicle for much lower elsewhere? The add I found on the internet and the newspaper showed a vehicle they did not have. When I called to inquire, they said they didn't have the vehicle, nor did they ever have it. I gave them the stock number and they "found" it. I went in and they mysteriously found it, but it was a different vehicle...again, hmmm... I ended test driving a third vehicle and ended up refusing service because of their ridiculous offer for my trade-in, which I was told they offered such a low price because they might not be able to sell it in the condition it was in. I had a spotless vehicle, lifted, with after market wheels and tires, with thousands of dollars of CALIFORNIA EMISSIONS LEGAL add-ons. If it's CA legal, it's legal in all 50 states... Thanks for the smoke blown up my rear. More