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Tony Hyundai

Waipahu, HI

4.6
2,636 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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2,636 Reviews of Tony Hyundai

December 27, 2021

I had a wonder experience. Smiley is amazing,. He is very professional, courteous and I wouldnt want to work with anyone else.. More

by Dee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allan Capello, Ken Smiley, Sean Charlston
Dec 31, 2021 -

Tony Hyundai responded

We're happy to hear you had an awesome time with us at Tony Hyundai! Thanks for sharing your experience. We hope you stop by and see us again soon.

December 24, 2021

Courteous, professional and low pressure sales. Never felt rushed or pushed into purchasing. Efficient and overall a pleasant experience. More

by freud135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Tuia, Anthony Baca
Dec 31, 2021 -

Tony Hyundai responded

That is so amazing to hear, freud135! Thank you so much for taking the time to share your feedback with our team at Tony Hyundai. It's great to know that we continue to provide our customers with everything they need. Have a great day!

December 23, 2021

Will never do business with this dealership again. Please don't even think of selling your car to them ("they want to buy your car!") In my case, their offer was $6000 under the Kelley Blue Book trade-in amo More

by dennis75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kato
Dec 23, 2021 -

Tony Hyundai responded

Aloha Dennis, Thank you for submitting your review. I apologize if you feel that the offer was insulting. After further investigation, I noticed that your vehicle had substantial front end damage that will need to be repaired. We surely welcome you to have that bumper replaced or repaired and we will be more than happy to offer a more reasonable number. We thank you for your time, consideration, and continued business. Feel free to contact me at 808-679-3417 or at acapello@tonygroup.com to discuss further. Respectfully, Allan Capello

Dec 24, 2021 -

dennis75 responded

Allan, Sorry bumper scratches does not account for a $6,000 disparity over the "FAIR" KBB rate, so sorry. Try another lame excuse please. I've been loyal to your dealership but no longer. "This review will not post to our site until 1/7/2022 to allow this dealership time to resolve your issues." Now I know why your "reviews" are always positive. I wouldn't have wasted my time writing a review if I knew you culled out all the negative ones. Afraid of hearing the truth from your customers? Unbiased reviews, not! Shame on you. When I read reviews on any site I expect to read the good and the bad and then choose whether to patronize the firm or not.

December 23, 2021

Yagi provided outstanding customer service and made the sales process very smooth. Will definitely recommend him to our friends and family. More

by pkailiawa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Baker, Darrin Yagi
Dec 24, 2021 -

Tony Hyundai responded

Thanks pkailiawa for the wonderful review of Tony Hyundai. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

December 22, 2021

I contacted tony Hyundai in March 2021 when I saw the video of the new Tucson. They responded within a few minutes. Henry was the one who contacted me. He told me it may be awhile but always kept me post More

by hwnmanu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Murillo Jr., Angie Ermitanio, Dawn Baker
December 22, 2021

First class service from Henry M while shopping for a new vehicle. Very courteous and patient as I went from one car to another to see which would provide ease of access for my parents. SM Allen, whom I boug More

by ssnmura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Murillo Jr.
Dec 24, 2021 -

Tony Hyundai responded

Thanks Ssnmura, for the wonderful review of Tony Hyundai. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

December 22, 2021

Since this was our 6th or 7th car that we have purchased from the Tony group, it is obvious we are loyal customers due to the excellent service we have continued to receive over the years. This was the thir More

by doreene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina K, Henry Murillo Jr., Angie Ermitanio, Anthony Baca
Dec 24, 2021 -

Tony Hyundai responded

We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

December 22, 2021

Very helpful, patient and fast in their service. Explain everthing throuroughly especially for us first time buyer. More

by josie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Addison III
Dec 24, 2021 -

Tony Hyundai responded

Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Tony Hyundai.

December 22, 2021

I actually sent this text to our Hyundai Sales Representative after taking possession of our new 2022 Palisade Calligraphy. I feel this sums up how pleased we were with Tony Hyundai and the outst More

by garygaspar59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Capello, Gina Kaneaiakala, Angie Ermitanio, Andy Kim , Macy Miyasato, Dawn Baker
Dec 24, 2021 -

Tony Hyundai responded

We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

December 21, 2021

Once I arrived I was helped right away. The sales person G was thorough in explaining cars that were available and very helpful. More

by anessa.cadiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griselda Whitmore
Dec 24, 2021 -

Tony Hyundai responded

We're happy to hear you had an awesome time with us at Tony Hyundai! Thanks for sharing your experience. We hope you stop by and see us again soon.

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