Tony Hyundai

Best service at a dealership! Part II - 2nd Car Posted the review below for our first car and got a great deal for a second new car! Highly recommend Tony Hyundai! Came to Tony Hyundai at the Au Posted the review below for our first car and got a great deal for a second new car! Highly recommend Tony Hyundai! Came to Tony Hyundai at the Autoplex after the Car Show to test drive a vehicle that piqued our interest at the show. After we arrived at the dealership (parked our car in a guest stall), we decided to look around at the inventory they had on the lot. This was nice because we were able to look at our own pace without anyone asking us questions. When we finally had questions to ask, we went into the main showroom area. All the sellers were busy with other clients so we looked around at the cars displayed in the showroom. We finally made our way to the display book with the breakdown of each car model when Josh approached and asked if we've been helped yet. We told him no and that began a very long but enjoyable journey to finding our new car. He asked the appropriate questions, ie what model are you interested in? What are your specific wants? Questions that would help you decide whether what you are interested is really what you want in the end. We test drove the model we inquired about from the Auto show. Both freeway and surface streets to get a good feeling. We turned into a parking lot to practice reverse parking the car. After we returned to the dealership, we sat with him to talk numbers. Yay, the fun part of car shopping. Whoever has bought/leased a car knows the joy of going through this part of the transaction. It can be the one thing that gives you a headache and could lead to rash decision making. Even though we did have a lot of back and forward with their finance guy, Josh was really helpful through the process. We never once felt like we were a number to him. At the end of this day, we didn't buy the car but had to think about it and crunch a little more numbers. We did say that we would sleep on it and let him know if we were planning on returning in a couple days. Day 2 - we made it back to talk more numbers and to get to a point where we felt comfortable. After we settled on one vehicle, we asked to test drive another... This was a different model from the first vehicle we chose. The test drive went well and we were back to talk more numbers. Again, going back and forward with their finance guy but eventually settling on a price we were comfortable with. (Throughout the whole process, we still felt very cared for by the entire team) After the necessary paper work was complete, we met with Jason their Business Manager. At this point in the transaction, this is where you sign all the legal documents and decided on additional coverage for the vehicle depending if you are leasing or buying. When we finally met with Jason, it was about 9pm-ish and we were all beat. But we all powered through this and left this evening without taking any vehicle home but with the "SOLD" sign on both cars. Day 3 - came back to pick up one car and the necessary manuals that come with the car. You get asked if you want to purchase the blue link featured at a discounted rate. If you decide not to, you will not be able to get the price at discount but will need to pay full amount after the trial period. We signed a little more papers with Jason because that is what you do when you have a few days to think about stuff and want to change it. After that, Josh was waiting for us to show us the car features inside and out. We then were asked to take a picture with the car and the transaction was complete! One car down, one more to go. It was the most pleasant experience I've ever had when walking onto a dealership lot. They normally are just waiting for you to get out of your vehicle and came at you before you can really look at your own pace to decide what you really want. The team at Tony Hyundai have great customer service and know how to ease into the process. We will definitely refer our friends and family to Tony Hyundai at the Autoplex. We will be back on the weekend to pick up our other car. More

Best service I've seen anywhere on island. Smiley really took care of me. I know that my purchase was very small but he took care of me ask if I was spending 100,000. I will be back for my ne Smiley really took care of me. I know that my purchase was very small but he took care of me ask if I was spending 100,000. I will be back for my next purchase. Thank you soo much Smiley... More

Great team at Tony Hyundai! Awesome service, organized staff, and did I mention FABULOUS DEAL! I'll definitely be back! Shout out to the awesome team that helped me lease my n Awesome service, organized staff, and did I mention FABULOUS DEAL! I'll definitely be back! Shout out to the awesome team that helped me lease my new baby, or as I call her my "red headed $/@%" !!! Sean Charlston Roger Cariaga John Kato and Jack Wolfanger! Note: Tony Group is on point! More

Hyundai Review Everything is what I expected it to be and everything worked out better than I thought. Had a great experience and no issues what so ever. Everything is what I expected it to be and everything worked out better than I thought. Had a great experience and no issues what so ever. More

Awesome Experience Such an amazing experience here! The staff is so helpful and made us feel so comfortable and not pressured at all!! They worked with us to a point whe Such an amazing experience here! The staff is so helpful and made us feel so comfortable and not pressured at all!! They worked with us to a point where it made us feel we can just leave it in their hands! Josh ane John did an excellent job. They made us feel as comfortable as they could and very friendly. We appreciate everything your staff did for us!! We thank you very much! My kids are happy, my wife is happy and that's all I need! Thank you again!!! Pi'ilani ohana More

Great experience buyin big my Santa Fe Henry was amazing. I told him the features I was interested in as well as the models I was looking at and he showed me some options as well as letting Henry was amazing. I told him the features I was interested in as well as the models I was looking at and he showed me some options as well as letting me know what was going to come available. I felt no pressure to make a purchase at any time and in the end, that was a major factor in helping me choose to stick with Hyundai. Henry is a great salesman, and the support staff were thorough and helped me choose the best upgrade options for me. Thanks guys! More

rating Employ good people=good service. The dealership is clean. Overall review is excellent. My kids likes Hyundai and wsnts to buy a Hyundai in 3 years. Employ good people=good service. The dealership is clean. Overall review is excellent. My kids likes Hyundai and wsnts to buy a Hyundai in 3 years. More

Vehicle :Purchase I met Mr.Pak before I even walked into the showroom. He introduced himself and when I told him what I was looking for he showed me a 2016 Tucson. I I met Mr.Pak before I even walked into the showroom. He introduced himself and when I told him what I was looking for he showed me a 2016 Tucson. I test drove the vehicle and was impressed by Mr. Pak's knowledge of the vehicle. He listened to my needs and how much I was willing to spend. We came to an agreement and I leased the vehicle. I am completely satisfied with my purchase and interaction with Richard Pak More

Thrilled with my purchase Salesperson made me feel comfortable and confident with my purchase. He helped me come to a decision that I was pleased with. Super thrilled to have s Salesperson made me feel comfortable and confident with my purchase. He helped me come to a decision that I was pleased with. Super thrilled to have switched to a Hyundai, after having owned Honda vehicles for over 20 years. More

The Best in Oahu I bought two cars here and they are simply the best dealership on the island. The experience was smooth and flawless. I will buy several more cars h I bought two cars here and they are simply the best dealership on the island. The experience was smooth and flawless. I will buy several more cars here. Ken Smiley is the best! More