Tony Hyundai

I have loved Tony Hyundai since the day I test drove my car. Everyone is nice there and willing to help. I’ve been taking my car there for service for the past 5 years. I just had my car serviced this pa car. Everyone is nice there and willing to help. I’ve been taking my car there for service for the past 5 years. I just had my car serviced this past weekend and at the time of pick up there were some additional things that they said the mechanic said I needed. They were 2 filter changes and brake and coolant flushes which would total $880. I didn’t have the money to do it right then and there so she marked down that I declined the services which was true but I wanted to do them…I just need to do them over the next 2-3 months because that’s a big expense for me. So I went home and thought about it and called them to see how “urgent” these services are….or which one is most urgent so I can do it first. I called the service department and the girl said everyone was busy so she would take a message and email them to call me back that day. I waited and waited then called back and she said “I left a message , they didn’t call you? Well they’re gone for the day I will message them again and have them call you on Monday”. So it’s Monday afternoon and no one called, I was busy at work and didn’t have a chance to call but had they called me I would have taken the call. I’m disappointed that no one followed through to get back to me. It almost feels like after I paid for services and declined new ones, my messages aren’t as important. I will try to call them tomorrow, I hope I can get my answers. Other than this experience, they’ve always been a pretty solid dealership….i drive all the way from Kaimuki because of the service I received over the years More

Used to be a good place but took nearly 4 hours just for an oil change???!!!😡😈 an oil change???!!!😡😈 More

Wait time for car servicing was reasonable. Waiting area was clean, spacious, with complimentary coffee. Adequate chairs for people waiting. Waiting area was clean, spacious, with complimentary coffee. Adequate chairs for people waiting. More

Great service. done Genesis at Waipo. Thomas Martin went out of his way to service me and my car. done Genesis at Waipo. Thomas Martin went out of his way to service me and my car. More

Very clean and spacious. Staff very knowledgable and helpful. Salesperson went out of his way to ensure that my concerns were taken care of promptly. Staff very knowledgable and helpful. Salesperson went out of his way to ensure that my concerns were taken care of promptly. More

I didn't feel any pressure to buy a vehicle. Sales person was very nice. Sales person was very nice. More

Sales and Finance were very good. The paperwork process was a bit long, which is normal I suppose. Also, Robert, the finance person who is very good, was tasked with selling a protect The paperwork process was a bit long, which is normal I suppose. Also, Robert, the finance person who is very good, was tasked with selling a protective coating for the vehicle. To me that is out of his "scope". More

Blair Akana helped our Ohana with finding a vehicle and had excellent customer service. He was honest and helped us get a beautiful deal on a car. There was no cut corners and no excuses or issues. He h had excellent customer service. He was honest and helped us get a beautiful deal on a car. There was no cut corners and no excuses or issues. He helped us get a car in our budget and get us the best deal for us. We are coming back again to get a used car as well and we decided to come back to Tony Hyundai. No hassles! I loved our experience. Go see Blair Akana! Very professional and meets you where you are at when buying a car. More