Tony Honda
Waipahu, HI
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4,168 Reviews of Tony Honda
Working with my service advisor, Sean Kikuchi, is GREAT. He listens to your concerns, addresses them and also returns phone calls promptly. Service is always done quickly and efficiently. Professional with He listens to your concerns, addresses them and also returns phone calls promptly. Service is always done quickly and efficiently. Professional with a Touch Of Aloha. Thank You Sean! More
I had a very positive experience when I went into Tony Honda for a routine oil/filter service in mid-March. Unfortunately not even 2 weeks after that visit, my indicator light for low tire pressure appea Honda for a routine oil/filter service in mid-March. Unfortunately not even 2 weeks after that visit, my indicator light for low tire pressure appeared. After inflating the tire in question with air, the indicator light stayed on. I called the service department and to my dismay, the next available appointment wasn't until 4 days and that was a concern for me. So I called Sean Kikuchi, my Service Advisor, and explained my situation. Despite his busy schedule, Sean told me to drop by so that he could get a visual of the tires. Upon inspecting my tires, he found a screw lodged into one. Instead of waiting 4 days for my appointment, he was able to fit me in early the next day. Needless to say, Sean had my tire fixed within 35 minutes, the shortest wait ever. I am happy to have been serviced by Sean Kikuchi again and will never go to anyone else. For those of you who just became a part of the Tony Honda family, see Sean for all your service needs. You will not be disappointed! I hope with all these positive reviews, the Dealership will Reward him with compensation or something other. He deserves it! Thanks again, Sean! More
This review is for the SERVICE DEPARTMENT.Let me be This review is for the SERVICE DEPARTMENT. Let me be upfront and very clear, I will ONLY bring my car to Tony Honda for service. It’s not because This review is for the SERVICE DEPARTMENT. Let me be upfront and very clear, I will ONLY bring my car to Tony Honda for service. It’s not because of convenience or price, it’s because the consistent EXCELLENT service that I get every single time. Although I purchased by 2014 Honda Accord at another dealership, I drive from Kailua to Waipio to get my vehicle serviced here. The service department is honestly the best on the island. The ease of making appointments, the communication with your service rep, and the quality of the work exceeds expectations. Sean, my service rep, is who you want when you need to bring in your car. He tells you everything you need to know and what options you have when your car needs to be serviced. When you call him, Sean always calls back in a timely manner. How great is that? The mechanics at Tony Honda are very professional. The work hard and diligently to get your car back on time or even faster. I also want to say that the lot crew is very good at making sure your car stays clean throughout the service process. If your car is needs service, I would definitely recommend bringing your car here to Tony Honda. More
I was really satisfied with the car I got today and thank you so much to Kristoffoer Keao-Lum because he was really clear with what he was saying and understandable you so much to Kristoffoer Keao-Lum because he was really clear with what he was saying and understandable More
Having just moved to the island, Wes and Royce were a great team to work with on my purchase. They answered all my questions car ownership and registering a vehicle in Hawaii. great team to work with on my purchase. They answered all my questions car ownership and registering a vehicle in Hawaii. More
Awesome service nice staff member and willing to work with you one on one. Recommend them. Price is rite and feels like family when you walk in the doors. with you one on one. Recommend them. Price is rite and feels like family when you walk in the doors. More
Let me start off by saying Kris, he is the best person that has ever sold me a car, EVER! Super chill, great guy, made me feel really comfortable. He met my needs so that I could drive off with my dream c that has ever sold me a car, EVER! Super chill, great guy, made me feel really comfortable. He met my needs so that I could drive off with my dream car. Thank you Kris. More
This has been, by far, the best purchasing experience I've ever had at a dealership. At no point did I feel uncomfortable or pressured into a decision, which is something I really can't even say about a I've ever had at a dealership. At no point did I feel uncomfortable or pressured into a decision, which is something I really can't even say about a dealership I worked at personally when I was younger. Kris was kind and courteous. He was always there but at the same time he was very accommodating in giving me the time and space I needed to make decisions on my own. It didn't even really feel like I was talking to a sales associate, more like an old friend, which I personally feel like we need more of. I, like so many others, am not a point in my life where buying a car is a small thing, and sacrifices have to be made. Having someone like Kris around in moments like this can make a world of difference. More