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Tony Honda

Waipahu, HI

4.8
4,168 Reviews

94-1299 Ka Uka Boulevard

Waipahu, HI

96797

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4,168 Reviews of Tony Honda

April 08, 2021

Sabrina McBride gave us the best customer service we've ever experienced at a car dealership. We have had difficulties at other dealerships in the past so we would always just shop on Craigs List or Offer More

by Wong Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina McBride
Apr 09, 2021 -

Tony Honda responded

Hello Wong, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 06, 2021

Kris was very knowledgeable & extremely helpful. It was my first time buying a car so it felt reassuring to have him walk me through the process More

by Jamie Yuki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Matsuoka
Apr 07, 2021 -

Tony Honda responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 05, 2021

Friendly and professional service from Gunnar. He helped me in purchasing a pre-owned vehicle that I viewed on the Tony Honda website. He was energetic but not too pushy. I admit, I normally do not like s More

by dcabreros88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Matsuoka - five stars for him too., Gunnar Hartner
Apr 07, 2021 -

Tony Honda responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

April 02, 2021

This was my first time getting a car at a dealership and I was very excited and nervous. I honestly expected to not get the car that same day since we did go later in the night. I heard a lot of good things More

by Kiana Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristoffoer Keao-Lum
Apr 03, 2021 -

Tony Honda responded

Hi Kiana, thank you for your kind review; we are happy to pass along your comments to Kris here at Tony Honda! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 02, 2021

Great service department. Sean Kikuchi is always so so friendly and helpful! He always makes the process so fast, easy and efficient for me. Thank you so much Sean!! You are seriously the best!! More

by laurenakiko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kikuchi
Apr 03, 2021 -

Tony Honda responded

Hi Laurenakiko, thank you for your kind review; we are happy to pass along your comments to Sean here at Tony Honda! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 01, 2021

Wade is great. Best customer service! He has been taking care of me and my Honda CRV for many years. I wouldn't take it anywhere else for service. 5 stars. More

by eisenhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Szameitat
Apr 01, 2021 -

Tony Honda responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 01, 2021

Told myself I'd never buy from tony autoplex cuz of the god awful service at their vw. But with covid and not being able to walk in to show rooms, emails were sent to all dealerships. My old car went kapoo More

by PKnight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moi Mabalot, Joe Lacuesta, Natasha Helsham, Cindy Fernandez, Royce Murai
Apr 15, 2021 -

Tony Honda responded

Hi Pknight, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Moi Mabalot – Sales Manager, mmabalot@tonygroup.com 808-680-7103

March 31, 2021

Sean is amazing! He always makes me feel comfortable and at ease when I am getting my Honda serviced. He is quite knowledgeable and ensures you are treated fairly and with respect. More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kikuchi
Mar 31, 2021 -

Tony Honda responded

Hi Caroline, thank you for your kind review; we are happy to pass along your comments to Sean here at Tony Honda! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2021

Sean was very helpful and explained everything that I needed to know. I was very comfortable talking to him. I definitely will request for him when I return to service my car. More

by Rosemary56
Recommend Dealer
Yes
Employees Worked With
Sean Kikuchi
Apr 01, 2021 -

Tony Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2021

I lost my spare key, so I took a vacation day and made an appointment to get a replacement. I waited 2 hours at the dealership to find out the machine they use to make the key was not working properly. Sean More

by janakasone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kikuchi
Mar 30, 2021 -

Tony Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help.

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