Tony Honda
Waipahu, HI
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4,168 Reviews of Tony Honda
Sabrina McBride gave us the best customer service we've ever experienced at a car dealership. We have had difficulties at other dealerships in the past so we would always just shop on Craigs List or Offer ever experienced at a car dealership. We have had difficulties at other dealerships in the past so we would always just shop on Craigs List or Offer Up, but, this dealership had the vehicle we were looking for. Without even knowing our feelings about car dealerships, Sabrina automatically took care of us. She made us feel like family and made the buying process so smooth. She went above and beyond to take care of our vehicle needs. We got to the dealership less than an hour before closing but she made sure we weren't going to leave empty handed. We are so thankful that we were blessed to have Sabrina as our sales associate. We will be recommending her to friends and family and will be contacting her for any future vehicle purchases. More
Kris was very knowledgeable & extremely helpful. It was my first time buying a car so it felt reassuring to have him walk me through the process my first time buying a car so it felt reassuring to have him walk me through the process More
Friendly and professional service from Gunnar. He helped me in purchasing a pre-owned vehicle that I viewed on the Tony Honda website. He was energetic but not too pushy. I admit, I normally do not like s me in purchasing a pre-owned vehicle that I viewed on the Tony Honda website. He was energetic but not too pushy. I admit, I normally do not like speaking with salespeople, no matter what they are selling (ask the JW's that try and come to my house) but it was pretty much quick and painless. Even the financial portion was easy with Scott. The vehicle was everything that I needed, in great condition and with a good discount on the price for the Easter weekend clearance. I would recommend Tony Honda if you are looking to buy a car, new or used. More
This was my first time getting a car at a dealership and I was very excited and nervous. I honestly expected to not get the car that same day since we did go later in the night. I heard a lot of good things I was very excited and nervous. I honestly expected to not get the car that same day since we did go later in the night. I heard a lot of good things about kris because he helped my cousin and her girlfriend with their car and I was very excited to meet him. Even though the entire time I didn’t think I was going to get the car in the end I ended up getting it. He got everything done very quickly. Once he told me I got the car I felt nothing but joy and happiness. He doesn’t know this but when he walked away I cried for a bit but was able to stop myself before he came back haha. anyways he was very nice, funny, and professional. If I didn’t understand anything or had a question he was able to explain it to me where I understood exactly what was going on. Overall it was a great experience and for sure I will be letting my friends and family know about the experienced I had at tony Honda all because of kris and his great service. More
Great service department. Sean Kikuchi is always so so friendly and helpful! He always makes the process so fast, easy and efficient for me. Thank you so much Sean!! You are seriously the best!! friendly and helpful! He always makes the process so fast, easy and efficient for me. Thank you so much Sean!! You are seriously the best!! More
Wade is great. Best customer service! He has been taking care of me and my Honda CRV for many years. I wouldn't take it anywhere else for service. 5 stars. care of me and my Honda CRV for many years. I wouldn't take it anywhere else for service. 5 stars. More
Told myself I'd never buy from tony autoplex cuz of the god awful service at their vw. But with covid and not being able to walk in to show rooms, emails were sent to all dealerships. My old car went kapoo god awful service at their vw. But with covid and not being able to walk in to show rooms, emails were sent to all dealerships. My old car went kapootz and unfortunately tony autoplex was the first to respond. The sale actually went very well and for a brief moment, I i was fond of them. That didnt last long. All the charm of the salesman, call/text me, I'll set up all your services blah blah. Well that lasted a week. Never returned another text. This turned out to be the theme. No return calls. Had issues with the AC and a tap tap tap noise. Took over a month to get a hold of my service rep. All of a sudden. They didnt have my number. But they called two months prior to schedule window tint.uh huh. I called and left a message with my service rep last week. Guess what?!...yep. no return call. Heaven forbid something serious goes wrong! More
Sean is amazing! He always makes me feel comfortable and at ease when I am getting my Honda serviced. He is quite knowledgeable and ensures you are treated fairly and with respect. at ease when I am getting my Honda serviced. He is quite knowledgeable and ensures you are treated fairly and with respect. More
Sean was very helpful and explained everything that I needed to know. I was very comfortable talking to him. I definitely will request for him when I return to service my car. needed to know. I was very comfortable talking to him. I definitely will request for him when I return to service my car. More
I lost my spare key, so I took a vacation day and made an appointment to get a replacement. I waited 2 hours at the dealership to find out the machine they use to make the key was not working properly. Sean appointment to get a replacement. I waited 2 hours at the dealership to find out the machine they use to make the key was not working properly. Sean Kikuchi was very apologetic and said I would have to come back in a few days after they fixed the machine. The same day, he said they found someone to fix it that day, and that I could come back tomorrow, so I did. The next day, I still had to wait an hour because they were pretty busy. But Sean gave me all the discounts he could, which turned out to be pretty significant. So it wasn't a great experience but I commend Sean for his dedication to the customer. More