Tony Honda

Very pleasant experience overall. I bought a 2014 Accord, Scott was very accommodating. He went out of his way to give us what we want. Accord, Scott was very accommodating. He went out of his way to give us what we want. More

Wade Szameitat provided the usual great Tony Honda service. He explained what needed to be done and gave us a fair price. He was friendly and professional. When the service was taking longer than expe service. He explained what needed to be done and gave us a fair price. He was friendly and professional. When the service was taking longer than expected, he arranged for us to get a loaner until our car was finished. Danny Clark More

I went for a normal periodic scheduled maintenance. Appointment time was set 4 days prior. When I arrived, was greeted by Joshua and gave him other work to be performed. While waiting Ivan greeted me a Appointment time was set 4 days prior. When I arrived, was greeted by Joshua and gave him other work to be performed. While waiting Ivan greeted me and chatted for awhile on family doing. He offered me a possible new trade for my present vehicle. Car was ready on time and paid a very reasonable fee for the service. Sean also made sure my service was taken off. This is my fifth year with Tony Honda both for sales and service. Francis More

Sean, my service tech was great. He provided me a detailed explanation and quote of what needed to be done to my car. Keep me informed of the status of my car throughout the day. Also, he arrange detailed explanation and quote of what needed to be done to my car. Keep me informed of the status of my car throughout the day. Also, he arranged for me to pick-up my car after the service center closed. I was very pleased with the great service. Aaron More

First off Jacob was the first person to come up to us and asked what we were looking for. He right away went to show us the Honda Fit and told us everything that he knew about the car. He answered all my que asked what we were looking for. He right away went to show us the Honda Fit and told us everything that he knew about the car. He answered all my questions. Then when i asked about the Honoda Civic he was very nice to take me to look at the Civics. He offered me to test drive the car to make sure it's what i wanted. We even told him that day we were just looking and pricing around. He didn't push us in anyway. Today 3/9/14 we went to purchase the car. But before buying it i wanted to make sure i didn't want the Fit. Jacab was nice again and took us to the fit and let met put my crate in the trunk and let me sit in the drivers seat. Finally, i made my mind up. Through the whole process Jacob was very friendly never pushy. He gave us all of the options and let us decide what we wanted to do. Even the finance person went beyond to get us a good deal. I am so happy that i could afford a new car. Thanks to the team at Tony Honda for being super friendly and very helpful. I would totally go back to Tony Honda to buy another car in the future. More

Wow!!! - Is all we can say. My wife and I came to do the almost impossible - obtain a vehicle, trade a vehicle, along with negative equity. When we were approached by Matt Chong, he knew EXACTLY what we nee almost impossible - obtain a vehicle, trade a vehicle, along with negative equity. When we were approached by Matt Chong, he knew EXACTLY what we needed and brought us in to see how he provide us the best service. This former and fellow Soldier provided the MOST excellent service to my wife and I, as he literally moved mountains to ensure that we got the BEST DEAL available for our situation. To say the least, we are humbled by the superb service that Mr. Chong provided for our family! Tony Honda IS a better business due to this young man's outstanding customer service! I cannot think of a better dealership out on Oahu that exemplifies the standard that Tony Honda displays. You guys are the tops! And most emphatically, I'm telling all my fellow Soldiers about this place! Mahalo nui loa Mathew Chong and Tony Honda, from our family to yours! Ilyas & Danika Renwick More

I bought a 2014 Accord last night (3/6/14). Tracie made I bought a 2014 Accord last night (3/6/14). Tracie made the process smooth•easy•with no hassle. She has awesome customer service and is very valuable I bought a 2014 Accord last night (3/6/14). Tracie made the process smooth•easy•with no hassle. She has awesome customer service and is very valuable to Honda. I will DEFINITELY refer my family & friends to her. Good job Tracie. I am soooooo v e r y satisfied with my Accord. More

I've been going to Wade for many years now and Wade is a great Service Advisor. I rely on Wade for his knowledge and service and he is always friendly, honest and accommodating. He takes care of me b is a great Service Advisor. I rely on Wade for his knowledge and service and he is always friendly, honest and accommodating. He takes care of me by offering a car loaner without me even asking. I prefer to only schedule service through Wade because I know he will make sure my car is taken cared of. I told Wade he can't leave because when we buy our next Honda, we want to be sure that he will be around as our Service Advisor. More

I had purchased a 2014 crv on march 3, 2014 and would like to thank Tracie Komori for helping me. She had made the process so easy for & helped me in every way she possibly could. She was very informativ like to thank Tracie Komori for helping me. She had made the process so easy for & helped me in every way she possibly could. She was very informative, thorough, & pleasant through my whole experience. I would definately recommend others to see her when looking to purchase. I believe she is an extremely valuable worker & am sooo happy and thankful that I was able to purchase my vehicle through her. More

We had an issue with the overall experience (not particular to Saturday's visit). My wife brought in the vehicle for inspection and was told by the service tech that they would order the parts. Af particular to Saturday's visit). My wife brought in the vehicle for inspection and was told by the service tech that they would order the parts. After hearing nothing for over a week, my wife called back and spoke with the parts dept who said there was a mess up and the part was never ordered. Your folks then ordered and expedited the part and called when it was ready. We were given an appointment a week out and the actual service was not an issue. While there for service Andrew also id'd that our oil level was low and offered an oil change service which I accepted. When checking out, we were handling another part that needed to be ordered (crossing my fingers!) and after leaving realized that they hadn't offered me a military discount on the services (which they had done before and I thought was on the file). Regardless, I will have to be more on top of my game when coming to your dealership for service. Thankfully, the part wasn't critical and so the delay didn't cause a huge burden (besides nuisance) but from past experiences with other dealers a screw up like that would usually have ended up in the oil change being comp'd not charged full price. Given all those factors together, is why I gave an overall 3-4 rating. More