
Tony Honda
Waipahu, HI
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4,181 Reviews of Tony Honda
Wonderful customer service When my husband and I drove on to the lot we had no idea what we were looking for. We were immediately greeted by Joe Lacuesta. He was very friendly a When my husband and I drove on to the lot we had no idea what we were looking for. We were immediately greeted by Joe Lacuesta. He was very friendly and attentive and took the time to listen to what we were interested in. He was incredibly knowledgeable and patient and with his help we were able to find the right car for us. He took the time to answer all our questions and demonstrated all the features of our new car. He made the buying process quick, smooth and painless. Cindy Fernandez helped us with accessories for our new car. She is very friendly and helpful. Getting the right accessories can be a little overwhelming but she was so patient and kind. She took the time to answer all of our questions and when we came back a couple days later with a few more questions she greeted us like we were family. Cindy then introduced us to Natasha Helsham. She was very sweet and helped to schedule our service for our car. My husband and I are very pleased with Joe, Cindy and Natasha. All three employees were not only extremely professional and knowledgeable but treated us with so much respect and kindness. Usually buying a car can be quite stressful but they made it enjoyable. Amazing employees that give legendary service. We are truly impressed. More
Great customer service Service was great. The service writer and shuttle driver were great. The service writer gave me discounts that I forgot about when I took my car Service was great. The service writer and shuttle driver were great. The service writer gave me discounts that I forgot about when I took my car in to be service. I was especially happy about it since every little discount or coupon helps. The shuttle driver was especially knowledgeable about the traffic and road conditions. I was impressed because she took an alternate route to take me back to the service center faster that it would had been if we were caught on the traffic that was caused by an accident and roadwork between Pearl City and Waipio. More
Great Experience I have owned a Honda Pilot for over 6 years now and have always worked with Sean. He is friendly and committed to provide excellent service every tim I have owned a Honda Pilot for over 6 years now and have always worked with Sean. He is friendly and committed to provide excellent service every time. He makes it easy for me to set up appointments and while I am there he checks to make sure that my wait time is not long. Sean also informs me of when my tires, transmission, etc. need to be updated. I can trust that he is not only taking care of my car, but he is taking care of me and my family. More
Awesome Great people. Greeted us pulling into the parking lot. Worked with our budget and helped us find the perfect car. Naurene Silva was a great help to us Great people. Greeted us pulling into the parking lot. Worked with our budget and helped us find the perfect car. Naurene Silva was a great help to us. More
Great Overall Service Experience We own two Hondas and I have worked with Josh for about 8 years now and he has always treated both my wife and I very well and gives us great service. We own two Hondas and I have worked with Josh for about 8 years now and he has always treated both my wife and I very well and gives us great service. Josh is very trustworthy and an honest service advisor, who always does a great job for us. In addition to servicing our CRV on recent service, he even helped us to get a great pricing for the battery I desperately needed for my Pilot from the parts department. That is how you take care of a customer who's been loyal to the dealership as those random act of helpfulness goes a long way in retaining the customer. Also, the shuttle driver Judi Gonagob, who I met for the first time during recent service is a very efficient driver with very friendly personality. She really helps to set the tone for the overall dealership experience due to her great personality since she is the last person to see when she drops me off and the first person to see again when I get picked up. More
Joseph Kinsley made our experience better. Joseph Kinsley and the team he worked with made our experience so much easier then I was expecting. They are the type of professionals we needed to be Joseph Kinsley and the team he worked with made our experience so much easier then I was expecting. They are the type of professionals we needed to be able to get ourselves into a vehicle. I am so glad we got to work with Joseph, he is great at what he does, just a really nice guy. Thank you to everyone. More
Keoki is great He is so helpful. He went waaay above and beyond. Ask for him by name and you’ll get a great deal like I did. He is so helpful. He went waaay above and beyond. Ask for him by name and you’ll get a great deal like I did. More
Brand new HR V Checked online to get info from tony honda. Iven contacted me by email. I told him exactly what I was looking for. Asked me if I can come to the dea Checked online to get info from tony honda. Iven contacted me by email. I told him exactly what I was looking for. Asked me if I can come to the dealership so on a Friday evening my daughter and I decided to see what tony Honda could offer me. Because Iven was busy, he referred me to keoki. Both were very helpful and gave me what I wanted. FYI. I contacted windward Honda and pacific Honda. Should have gone to tony honda from the hey go!!! I love my car! Thank u More
The greatest experience with our sales representative. I was treated with respect by friendly staff's and dealer, i was shown all the options that was best for my family, Thank you. I was treated with respect by friendly staff's and dealer, i was shown all the options that was best for my family, Thank you. More
Shuttle Drivers Judi Gongob - She's AWESOME! This was my first experience with using the shuttle service, and she made it very friendly and comfortable. As soon as I Judi Gongob - She's AWESOME! This was my first experience with using the shuttle service, and she made it very friendly and comfortable. As soon as I got into the car I felt catered to my needs. She's a very patient person, and really listens. She has a great outlook of her job, knows what she's supposed to do, but goes beyond the job description and takes the time to talk to customers. I think having that personal connection is important for a business to succeed. Tony Honda is lucky to have her on the team. Shoutout to Micky (sp?) from Tony Nissan, who lended Tony Honda a hand and got me to my first shuttle drop off (Judi did pickup). A very humble man, willing to do anything. I liked that his personality was easy going and happy. Not many people I know have the type of personality of "enjoying the finer things;" which is the vibe he gave me. Great conversationalist! More