
Tony Honda
Waipahu, HI
Filter Reviews by Keyword
By Type
4,181 Reviews of Tony Honda
Service Agent Sean Kikuchi I have been seeing Sean Kikuchi as my service agent for almost 10 years. Each visit, he treats me as family and provides splendid service and advice. I have been seeing Sean Kikuchi as my service agent for almost 10 years. Each visit, he treats me as family and provides splendid service and advice. He goes over exactly what repairs need to be done and always does a follow up. He can be trusted and he will treat you with with respect. More
Best Sales Service Ever!!!!!!! Seven months pregnant with twins and an 18 month old at home, my husband and I realized we needed a van (oh god) and we needed one quickly. I didn’t Seven months pregnant with twins and an 18 month old at home, my husband and I realized we needed a van (oh god) and we needed one quickly. I didn’t have the patience nor the energy to deal with all the sales xxxxxxxx that came with visiting a car dealership but thankfully Iven was down to earth, approachable and made us feel comfortable from the get go. They didn’t have the model we wanted on site so he gladly helped us reserve one on the next shipment and he kept us updated in a timely manner on the details and arrival. He listened to our needs (more like demands), took into consideration our situation and timeline and came in clutch!!! Little to his knowledge, my husband and I had a terrible experience at Pacific Honda the week before and my husband especially was not convinced that we were going to leave with the van we wanted in the price range we could afford. But after four hours, many cups of water and trips to the bathroom on my part, Iven gave us the price we wanted and my husband was in disbelief. He was so shocked!!! He kept saying, “Is this a dream?”. My husband hates car dealerships and I come from a family of all Toyota owners. Needless to say, our first Honda experience exceeded our expectations and we are more than satisfied with our purchased vehicle. I was not excited to drive a van but I have to admit it drives like a dream! We would happily recommend Tony Honda to friends and/or family in the future but more than that, we would especially recommend Iven for sales assistance. We will be naming one of our twin girls “Ivenna” because he was amazing!!!! :) More
Always a great experience! I have been a customer for 20 years. Friendly workers in all departments. Always helpful. Buying a new car wasn't torturous. One reason I only drive I have been a customer for 20 years. Friendly workers in all departments. Always helpful. Buying a new car wasn't torturous. One reason I only drive Hondas! More
Sean did a excellent job Sean was very courteous and professional. He really assisted me in all of my service needs. I would highly recommend him as a service agent to all of Sean was very courteous and professional. He really assisted me in all of my service needs. I would highly recommend him as a service agent to all of my friends. More
Had great experience yesterday as always with David. Had fun ride with Judi Gongdo! Very nice, friendly people, excellent customer service! My car was ready even earlier than I exp as always with David. Had fun ride with Judi Gongdo! Very nice, friendly people, excellent customer service! My car was ready even earlier than I expected. More
Easy with no stress!! I have purchased a lot of vehicles in my lifetime and this was probably the quickest combined with the least pressure and stress of any. Everyone esp I have purchased a lot of vehicles in my lifetime and this was probably the quickest combined with the least pressure and stress of any. Everyone especially Royce my sales associate had a genuine smile and helpfulness. I got everything I wanted and I highly recommend this dealership. More
Excellent Customer Service Sean Kikuchi has been our primary service provider for years now. He goes above and beyond to take care of our vehicle issues and loaner cars when nee Sean Kikuchi has been our primary service provider for years now. He goes above and beyond to take care of our vehicle issues and loaner cars when needed. Just today my van had trouble starting. I left him a message and he called right back telling me to bring the van in. It was the battery. He took care of routine service needs at the same time! We can always count on Sean for our vehicle needs! Thank you Sean! More
Wonderful customer service (part 2) We left a review earlier saying what wonderful customer service we received from a few employees that worked with us during the purchase of our new ca We left a review earlier saying what wonderful customer service we received from a few employees that worked with us during the purchase of our new car. We wanted to commend one other employee that gave us excellent customer service as well. Finance manager Marco Gonzalez was very friendly, knowledgeable and thorough when working with us to finalize our purchase. Great team, amazing customer service, very happy customer. More
Great customer service by Sean! Sean provides excellent customer service by answering all my questions thoroughly and always smiling. My prior car was a Toyota and I didn’t get the s Sean provides excellent customer service by answering all my questions thoroughly and always smiling. My prior car was a Toyota and I didn’t get the service anywhere close to what I now get with Tony Honda. Now I tell my friends to get a Honda because of the great service and the car is great too!! Tony Honda makes the customer experience great! Love the Starbucks coffee too! More
"Excellent Service" Thank you Wade for your professional and excellent service as usual. You are always courteous, pleasant and outstanding for the services rendered for Thank you Wade for your professional and excellent service as usual. You are always courteous, pleasant and outstanding for the services rendered for my CRV. Always ensure that my vehicle is up to date on required maintenance services. Thank you very much. More