
Tony Honda
Waipahu, HI
Filter Reviews by Keyword
By Type
4,181 Reviews of Tony Honda
Awesome staff My service guy Wade is the BEST! Always available to schedule service appointments, answer questions and provide peace of mind. I only trust Tony Hond My service guy Wade is the BEST! Always available to schedule service appointments, answer questions and provide peace of mind. I only trust Tony Honda with servicing my car! More
Sean's the BEST! Can't say enough about the care and service provided by my service advisor, Sean Kikuchi. Sean is a great communicator; he kept me informed of what w Can't say enough about the care and service provided by my service advisor, Sean Kikuchi. Sean is a great communicator; he kept me informed of what was going on with my car and what even gave me a heads-up on an issue that I needed to be aware of. More
Service My service advisor was excellent but Horrible service porters. I went to pick up my vehicle after work around 5pm. The cashier lady went on the walkie My service advisor was excellent but Horrible service porters. I went to pick up my vehicle after work around 5pm. The cashier lady went on the walkie-talkie to tell them vehicle pick up. So I patiently went outside and waited for my vehicle, clearly I’m the only customer there to pick up. 10 minutes went by still nothing, 15 minutes went by now I’m starting to question. I waited 20 minutes until I went up to a porter and asked them if there grabbing my vehicle. He clearly tells me “what kinda vehicle do you have” I told him I have a white accord sport. He looks lost and tells me if I know the service tag number. Wouldn’t you know these things or ask your supervisor for help?!? I told him I work at tony group just give me my keys and I’ll grab it myself. I told him exactly where my car was but he insisted that wasn’t the right vehicle. This is the first horrible experience I had while picking up my vehicle. More
David Diaz was fantastic ! My sales guy David Diaz was fantastic !! He was so patient and helpful ! I have always leased Honda’s and will continue to due to their fantastic cus My sales guy David Diaz was fantastic !! He was so patient and helpful ! I have always leased Honda’s and will continue to due to their fantastic customer service. More
Excellent services! High pitch voice while driving/afraid for brake/called Wade/bring car in early/ problems solved/feel safe to drive home. Thank you so much to Wade and High pitch voice while driving/afraid for brake/called Wade/bring car in early/ problems solved/feel safe to drive home. Thank you so much to Wade and also the technician; Melvin who takes care the care. You both have done an excellent job! More

Purchase of 2019 Odyssey Elite We were very lucky that we had a wonderful sales consultant Kerry Kobayashi. He was very patient to assist us with our purchase from test driving a si We were very lucky that we had a wonderful sales consultant Kerry Kobayashi. He was very patient to assist us with our purchase from test driving a similar vehicle up to showing us the functions of our new car. He never pressured us to buy a car even after spending a lot of time assisting us in looking and waiting for the model and color that we like. I will recommend him to my friends and family when they plan to buy a new Honda. We bought the top model Odyssey Elite so I would have been more elated with my purchase if the General Sales Manages came out from his office and appreciate us for doing business with them. But overall, I am very satisfied with my new Honda. More
Service Advisor Sean Kikuchi is outstanding! Sean Kikuchi is a very personable and extremely helpful service advisor. He takes the otherwise stressful task of taking my car in for servicing and m Sean Kikuchi is a very personable and extremely helpful service advisor. He takes the otherwise stressful task of taking my car in for servicing and makes it a very satisfying experience. He is truly an asset to the Tony Honda team! More
My go to guy for service Went in for regular oil change. Always good to see Wade, he helps me with anything I need. I also had to have my key battery changed, he advised on m Went in for regular oil change. Always good to see Wade, he helps me with anything I need. I also had to have my key battery changed, he advised on my tire rotation too. Always friendly and keeps me informed of the status of my car. Then good to see Avis ringing me up for my service too. Always appreciate her and everyone there. More
Dustin was excellent so was everyone that I came in contact Gunner was horrible he spent over an hr selling me the warranty used scare tactics with every horrible story of what could go wrong I only agreed so I Gunner was horrible he spent over an hr selling me the warranty used scare tactics with every horrible story of what could go wrong I only agreed so I could get out of there, get rid of him. I’m 74 don’t know if I even need that warranty, he is a detriment to the dealership, everyone else was excellent and friendly More
As if I was the only one Wade makes me feel that way. No matter how busy he can get. When it’s my turn the attention that my vehicle and I get is as if I was the only one gett Wade makes me feel that way. No matter how busy he can get. When it’s my turn the attention that my vehicle and I get is as if I was the only one getting my service there. More