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Tony Honda
Waipahu, HI
4,168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,168 Reviews of Tony Honda
April 22, 2019
Best experience buying a car! I had a wonderful experience buying my first brand new car. kris was not pushy and he was being mentored by Jacob Amedeo who knew how important our ex I had a wonderful experience buying my first brand new car. kris was not pushy and he was being mentored by Jacob Amedeo who knew how important our experience was. Thank you for making my car buying an easy decision! I love my new Honda Civic sport coupe! Also the finance helped us a lot and so did Sean on the follow up on adding my mud flaps and inner carpets! Mahalo! More
by Goginogo808
Employees Worked With
Sean Kikuchi, Curtis Matsumoto, Jacob Amadeo, Kristoffoer Keao-Lum
April 22, 2019
Unprofessional and inappropriate Rude, unprofessional, and appalling behavior because we did not accept his negotiated offers. We (female couple) were given estimates of what we would Rude, unprofessional, and appalling behavior because we did not accept his negotiated offers. We (female couple) were given estimates of what we would pay for our car and the amount we would receive to trade in our car by our salesman. However, when our salesman went to discuss these numbers with Steve Alaimo, he would not offer the initial figures provided by our salesman. So after a few back and forth negotiations, we told our salesman if the initial offer he provided us with was not possible, then we would not be buying the car. At that point, Steve Alaimo came to speak with us, clearly upset and face flushed red, sat down, fidgeting his let with agitation and said at this point I've already lost you as customers and demanded we tell him why we won't budge on the offers he provided. We explained because those are the numbers your salesman provided to us. He then went on to belittle us by telling us we were looking at the wrong car because we can't afford the car and that we need to buy a cheaper car that fits our income. Unbeknownst to him we both have 6-figure salaries. He constantly spoke over us even though he kept asking us questions and kept raising his voice to ensure we would hear him over us trying to answer his questions. Whether he was using an intimidation tactic because we were 2 females trying to purchase a car or he was outright upset that we would not budge on the numbers provided by his salesman, his behavior was extremely uncalled for and unprofessional. We felt threated, intimidated, and belittled throughout the encounter. We reported this to his manager. Will never shop at Tony Honda again. More
by hondabuyer
Employees Worked With
Steve Alaimo
April 21, 2019
Dream Sales Experience Kerry Kobayashi is my idea of an expert salesman. His desire to connect with me before even talking about the sale put me at ease. He speaks positive Kerry Kobayashi is my idea of an expert salesman. His desire to connect with me before even talking about the sale put me at ease. He speaks positive words, asks relevant questions, and gives information in a straightforward, truthful manner. I trust him to work for my needs, even as he is taking care of his employer's expectations. Thanks for a great experience, Kerry! More
by Rainbow
Employees Worked With
Marco Gonzales, Kerry Kobayashi, Wade Szameitat, Valerie Arakaki
April 21, 2019
Love the car we purchased! A big thank you to Lemuel Javinez! He made our experience purchasing our 2017 Honda HRV very enjoyable and my daughter, Michelle, and I didn't mind wa A big thank you to Lemuel Javinez! He made our experience purchasing our 2017 Honda HRV very enjoyable and my daughter, Michelle, and I didn't mind waiting until the process went through. Our previous vehicle went down and I knew we didn't want to have it fixed because we knew it would be very expensive and we didn't have the money to do it. After much consideration, we knew we had to find another vehicle but we had to choose the dealership carefully so we did our research. Their online website is very user friendly and easy to navigate and went ahead and left my name and phone number. That's when Lemuel contacted us. What made it a wonderful experience is that he took his time and gave us other options when the original car we picked would not have been acceptable financially. We finally found the car and we love it! He also went way beyond customer service and bought us lunch, too! Very friendly and courteous. Once again thank you again, Lemuel! More
by asaragena
Employees Worked With
Daniel Zabresky, Limuel Javines
April 18, 2019
Above and beyond Sean truly goes above and beyond to make sure his customers are satisfied. He’s very easy to talk to and listens to your needs. Thank you Sean! Sean truly goes above and beyond to make sure his customers are satisfied. He’s very easy to talk to and listens to your needs. Thank you Sean! More
by Tara
Employees Worked With
Sean Kikuchi
April 16, 2019
Excellent service My experience on this dealership is very excellent. I wasn’t sure enough what car do i need to get but because of keoki i was able to figure out what My experience on this dealership is very excellent. I wasn’t sure enough what car do i need to get but because of keoki i was able to figure out what car suits me well..Very good customer service..And Keoki deserves and recognition.. Mr Curtis was very nice as well.. More
by Kevin
Employees Worked With
Curtis Matsumoto, Keoki Dumlao
April 16, 2019
Outstanding service Natasha was efficient, polite, and helpful on a busy Saturday morning. She walked me over to Jared after I told her I was thinking about leasing a new Natasha was efficient, polite, and helpful on a busy Saturday morning. She walked me over to Jared after I told her I was thinking about leasing a new car. Jared was hands down one of the best salesmen I’ve worked with and I have bought a lot of cars. He was knowledgeable and extremely helpful. He didn’t try to push me into the sale and was able to meet all my requirements and expectations. More
by Camtorres
Employees Worked With
Natasha Helsham, Jared Rego
April 12, 2019
Aloha with excellent service From making a phone call and getting to the dealer. Scott was already on it. We call for a particular car type that we wanted Scott was awesome with t From making a phone call and getting to the dealer. Scott was already on it. We call for a particular car type that we wanted Scott was awesome with the detail of the different type of feature of the model car. He know i had to work and he made every transaction run smooth. Excellent customer service. More
by Dbtabios
Employees Worked With
Ron Oya, Scott Kekumano
April 11, 2019
Salesman n Assistant very pleasant Mr. Ho 111,Walter and Assistant were very pleasant and curteous and knowledgeable of vehicles at hand. They made my wife and I feel very relax as he Mr. Ho 111,Walter and Assistant were very pleasant and curteous and knowledgeable of vehicles at hand. They made my wife and I feel very relax as he was showing us various features on the vehicle and when it was concluded, Mr. Ho helped to drive our car home What a service which reflect not only on Mr Ho but to the whole Tony Honda organization. Mahalo More
by LOGOTAEAO, MALCOR2156
Employees Worked With
Charlet, Curtis Matsumoto, Walter Ho
April 11, 2019
Shuttle Driver Friendly, pleasant, good service, courteous. Enjoyed riding with her to and from dealership. Easy to talk to, nice personality. Even keeled, doesn' Friendly, pleasant, good service, courteous. Enjoyed riding with her to and from dealership. Easy to talk to, nice personality. Even keeled, doesn't get all uptight with traffic. More
by 4my2002civic
Employees Worked With
Judi Gongob
